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Volkswagen of South Charlotte
Charlotte, NC
2,215 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,215 reviews
April 28, 2024
Chris Hand is just simply, amazing! From beginning to end, his professionalism, character and caring spirit resonated throughout the entire process., making me feel at ease. If you want From beginning to end, his professionalism, character and caring spirit resonated throughout the entire process., making me feel at ease. If you want to have an amazingly fast experience, choose Chris Hand… he’s the only one I will ever do business with. PERIODT. More
by melissa.borum
Employees Worked With
Chris Hand
April 28, 2024
It's a pleasure to meet Kwasi. We traded in our old car for a new one. During our car buying process, Kwasi was helpful and answered all of our questions. A great job was done by h We traded in our old car for a new one. During our car buying process, Kwasi was helpful and answered all of our questions. A great job was done by him. More
by dharav7
Employees Worked With
April 27, 2024
Vic made our car buying process easy! He allowed us to shop at our own pace and helped answer all our questions! Vic is the real deal! Knowledgeable and patient! He is the BEST!! Go see He allowed us to shop at our own pace and helped answer all our questions! Vic is the real deal! Knowledgeable and patient! He is the BEST!! Go see him for your next car!! More
by PB3921
Employees Worked With
April 27, 2024
Great selection, wonderful sales people, accommodating finance team, and great cars! Vic and Alex were absolutely fabulous. finance team, and great cars! Vic and Alex were absolutely fabulous. More
by andrew.guthe
April 26, 2024
Kwasi Asante-Ansong was our sales person at VW south Charlotte. He was super helpful and patient. We were test driving SUVs for a month and had difficulty making a decision. He patiently walked us throu Charlotte. He was super helpful and patient. We were test driving SUVs for a month and had difficulty making a decision. He patiently walked us through everything and helped to make a great decision. He is very knowledgable about cars, responsive and helpful. He worked hard to find an Atlas with our specs of interest. So happy about our choice and the service we received More
by Faizeh Hatami
Employees Worked With
April 25, 2024
Everyone here was very friendly and easy to work with. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. More
by kate.ward522
April 23, 2024
The service was very good and everyone was very helpful the facility was clean and the coffee bar was great the facility was clean and the coffee bar was great More
by Smith
April 23, 2024
Amazing experience. Straightforward. Easy from start to finish. I left with exactly what I wanted and could afford. They didn’t hassle me. Chris Hand made the experienc Straightforward. Easy from start to finish. I left with exactly what I wanted and could afford. They didn’t hassle me. Chris Hand made the experience enjoyable. More
by christinakyes
April 20, 2024
Victor was so helpful and if I could give him more stars I would! He was very informative and made me feel very confident with my purchase decision. I would! He was very informative and made me feel very confident with my purchase decision. More
by morganhartis
