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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,184 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,184 reviews

March 01, 2023

Just moved here from NY it was a pleasant experience Matt was extremely helpful & patient because I was dealing with some issues back in NY which prohibited me from finalizing the agreement for a couple of w More

by rebeye12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you so much for your positive comments about Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 27, 2023

Highly recommend Victor. He made me car buying experience hassle free and great customer service More

by eboni00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 27, 2023

Mr Finney is a pleasure to work with. I have purchased 2 cars from him. I recommend him to anyone who is in need or looking for a car,he is the best More

by Lataryaporter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Volkswagen of South Charlotte responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 25, 2023

Victor’s service was spot on with his incredible customer service and his advice he helped us decide which car was right for us to pick. we were thankful to have him as our sales representative and we apprec More

by Champagne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2023 -

Champagne responded

5 out of 5 star service!!

Feb 28, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

Chris did a fantastic job finding the car I was looking for. As soon as I sent the inquiry he called me and listened to what I needed. He kept communication open and the entire process was seamless. I wil More

by wendi.croswell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Feb 27, 2023 -

Volkswagen of South Charlotte responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Volkswagen of South Charlotte for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 25, 2023

I met Kwasi about 10 years ago when I had a crazy idea of leasing a VW Beetle, which i did & enjoyed for 3 years. When the lease was coming up, it was time to get back in a suv, the new Tiguan had just More

by steph9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwasi Asante-Ansong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Volkswagen of South Charlotte responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2023

Really appreciate the consultant’s willingness to work with us around our budget. Great experience! More

by s.snow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

My wife and I recently had a very positive experience with Moe and VW of South Charlotte. On first visit, there were no vehicles that we had interest in. Moe was able to locate one that was en route to More

by Rory McCaughna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Terrell
Feb 25, 2023 -

Volkswagen of South Charlotte responded

Hi Rory, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2023

Great service. Moe was able to find the exact car I was looking for. Would recommend. More

by Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Borno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Volkswagen of South Charlotte responded

Hi Davis, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 19, 2023

Positive experience overall. Very relaxed environment and quick to answer any questions. I felt well informed throughout the process More

by brandonmowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Volkswagen of South Charlotte responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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