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Volkswagen of South Charlotte
Charlotte, NC
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,187 reviews
March 03, 2023
gene was great. the dealer tries to get you though with the unnecessary warranty so be careful. but gene was super personal and friendly and helped me get in and out the dealer tries to get you though with the unnecessary warranty so be careful. but gene was super personal and friendly and helped me get in and out into my brand new bug! More
by lacyjo1322
March 02, 2023
Love this dealership. I have purchased 3 cars from them so far. I work with the salesman Victor every time. He makes the buying process seamless and convenient! I have purchased 3 cars from them so far. I work with the salesman Victor every time. He makes the buying process seamless and convenient! More
by talexisnelson
Employees Worked With
March 01, 2023
I cannot recommend Victor Finney enough. I just purchased an Atlas through him and had the best experience. He is very kind, knowledgeable, helpful, laid back and not pushy at all. It was I just purchased an Atlas through him and had the best experience. He is very kind, knowledgeable, helpful, laid back and not pushy at all. It was the car buying experience I never knew existed but so appreciated I am so glad we stumbled across him! More
by sarah.h.kenny
Employees Worked With
March 01, 2023
Just moved here from NY it was a pleasant experience Matt was extremely helpful & patient because I was dealing with some issues back in NY which prohibited me from finalizing the agreement for a couple of w was extremely helpful & patient because I was dealing with some issues back in NY which prohibited me from finalizing the agreement for a couple of weeks So absolutely appreciated his cooperation The only request I have is if we can RUSH getting paperwork to VW financial so I can get car registration in NC please More
by rebeye12
Employees Worked With
February 27, 2023
Highly recommend Victor. He made me car buying experience hassle free and great customer service He made me car buying experience hassle free and great customer service More
by eboni00
Employees Worked With
February 27, 2023
Mr Finney is a pleasure to work with. I have purchased 2 cars from him. I recommend him to anyone who is in need or looking for a car,he is the best I have purchased 2 cars from him. I recommend him to anyone who is in need or looking for a car,he is the best More
by Lataryaporter
Employees Worked With
February 25, 2023
Victor’s service was spot on with his incredible customer service and his advice he helped us decide which car was right for us to pick. we were thankful to have him as our sales representative and we apprec service and his advice he helped us decide which car was right for us to pick. we were thankful to have him as our sales representative and we appreciate his service. Very friendly and well mannered. More
by Champagne
Employees Worked With
February 25, 2023
Chris did a fantastic job finding the car I was looking for. As soon as I sent the inquiry he called me and listened to what I needed. He kept communication open and the entire process was seamless. I wil for. As soon as I sent the inquiry he called me and listened to what I needed. He kept communication open and the entire process was seamless. I will definitely come back for future vehicles. More
by wendi.croswell
February 25, 2023
I met Kwasi about 10 years ago when I had a crazy idea of leasing a VW Beetle, which i did & enjoyed for 3 years. When the lease was coming up, it was time to get back in a suv, the new Tiguan had just of leasing a VW Beetle, which i did & enjoyed for 3 years. When the lease was coming up, it was time to get back in a suv, the new Tiguan had just come out for 2018. Kwasi was able to get me a wonderful purchase. I have loved my Tiguan! During Covid, the lease was up on my husband’s Altima & I really wanted to get him in a VW. Kwasi was able to help with a purchase of a Passat, he even had one of his associates drive up to Winston Salem & pick me up. We has since moved away from Lake Wylie, SC. Now, we are in the works to replace the Passat with a new Tiguan. Kwasi is the greatest, not only is a wonderful to work with, but has become a good friend! More
by steph9
Employees Worked With
February 25, 2023
Really appreciate the consultant’s willingness to work with us around our budget. Great experience! with us around our budget. Great experience! More
by s.snow
Employees Worked With
