Volkswagen of West Islip
West Islip, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 163 reviews
Greg was one of the top sales people I have dealt with, Sean in finance helped make the process easy. I would recommend this store to people looking for a new car Sean in finance helped make the process easy. I would recommend this store to people looking for a new car More
This dealership is not honorable or trustworthy. I suggest that you shop elsewhere and do not waste your time with these fools. I left a deposit on a 2026 Volkswagen Tiguan and was called by the sal I suggest that you shop elsewhere and do not waste your time with these fools. I left a deposit on a 2026 Volkswagen Tiguan and was called by the sales agent Greg the next day to pick the car up. I said I needed the final amount due, including the VIN, and I'll be there in 2 days to pick it up. When I called on 4/29 to confirm pick up I was given the run around and heard nothing back until I called a second time. Eventually, a manager named Giuseppe told me he sold and delivered the car to another buyer "accidentally". This was no accident and an intentional sale at a higher profit margin. The salesman then attempted to rewrite history through lies and deceit. Avoid at all costs!!! More
All I can say is ask for Evan Roth. This exceptional young man is knowledgeable and wise beyond his years. From first hello, you will clearly see he has a bright future ahead of him. Th This exceptional young man is knowledgeable and wise beyond his years. From first hello, you will clearly see he has a bright future ahead of him. The entire team elevates this dealership to levels you must experience to fully appreciated. Because of the level of professionalism and the connection on a personal level. He explained and showed us in detail why Volkswagen is the safest and most luxurious car on the road. He opened the hood and pointed out the safety features and innovative engineering built into these cars, I was truly left speechless. Volkswagen of West Islip went above and beyond Any expectations to show us we're not just customers. This was people caring for people. In a time where everything seems uncertain, it's comforting to know people of this caliber still out there. Go see Evan for your new or preowned car. Thank you again :) More
They don’t listen or read what you say. They’re pushy to “come in come in come in”, especially Kate Jordan in BDC sales. She’s ridiculous and the complete opposite of a pleasure to work wit They’re pushy to “come in come in come in”, especially Kate Jordan in BDC sales. She’s ridiculous and the complete opposite of a pleasure to work with. More
I needed a newer vehicle, but wasn't interested in buying a surprise package off the street. At the same time, I also wasn't excited about visiting a dealer. Pablo at West Islip Volkswagen made the process g a surprise package off the street. At the same time, I also wasn't excited about visiting a dealer. Pablo at West Islip Volkswagen made the process go smoothly. He's patient and pleasant, and willing to explain along the way. Thanks Pablo, I'm enjoying my ID4. More
I had a great experience buying here! Evan was fantastic to work with and made everything smooth. It is refreshing to visit a dealership where you feel like you are dealing with actual hu Evan was fantastic to work with and made everything smooth. It is refreshing to visit a dealership where you feel like you are dealing with actual humans who care, rather than just "salespeople." They treat you with respect and honesty throughout the entire process. Highly recommended! More
Very awesome experience! John was kind, knowledgeable, honest and helped me get the perfect car for my daughter. Highly recommend working with him. John was kind, knowledgeable, honest and helped me get the perfect car for my daughter. Highly recommend working with him. More
WSent to look at a used Pickup with a nice online price. They had a surprising 2500 reconditioning fee so the deal was right around the Kelly blue book price of 22000. I had a trade in which they low balled They had a surprising 2500 reconditioning fee so the deal was right around the Kelly blue book price of 22000. I had a trade in which they low balled me (Kelly Blue book value of 11500 and they offered me 6500). I said no and then they said it was in an accident and needs new tires. The tires are fine and yes accoring to carfax it was in an accident with with no reported damage. Meanwhile the pickup I was looking at was in a moderate accident with a lot of damage (again according to carfax). The sales manager was not trustworthy and instead of lowballing them an offer for the pickup I walked out. Be wary when you go there. More
John L was amazing to work with and although the process was a little long he really made us feel comfortable and cared for. We would highly recommend John L. to all of our friends for the near future ! And was a little long he really made us feel comfortable and cared for. We would highly recommend John L. to all of our friends for the near future ! And anyone buying a car for the first time , he really makes it that easy. It was a pleasure having him as our salesman! More



