
Volvo Cars Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everything went as expected. Walt's estimate on timeframe for work was right on target. We appreciate the loaner car. Very happy with the service! for work was right on target. We appreciate the loaner car. Very happy with the service! More
Clean, well managed, not pushy, very fast process, patient, scheduled and honored appointments. Followed Covid 19 protocols. Gave good insight on use of technology Prepared patient, scheduled and honored appointments. Followed Covid 19 protocols. Gave good insight on use of technology Prepared More
Luis is absolutely outstanding and Walt is not that far behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me behind. I really enjoyed seeing those guys, because I know that they are going to take good care of me More
I rate this dealership as average because they required multiple phone calls after the sale to get the title information. The service dept was ok. multiple phone calls after the sale to get the title information. The service dept was ok. More
Everyone was friendly knowledgeable and listened to what we were looking for rather than pushy to try and make a sale. Miguel came in on his day off just to meet our schedule needs. Very happy with the serv we were looking for rather than pushy to try and make a sale. Miguel came in on his day off just to meet our schedule needs. Very happy with the service we received. More
purchase of 2016 Volvo XC90 We researched and knew we wanted this vehicle. Claire took us for a test drive. She was friendly but didn't know how to use many features of the veh We researched and knew we wanted this vehicle. Claire took us for a test drive. She was friendly but didn't know how to use many features of the vehicle. She didn't know how to access the third row, she was not up to speed on the technology package and did let us know there was an expert that would help once the vehicle was purchased. The sales manager was helpful and friendly. The financial person was also friendly and helpful to make the purchase happen. We had visited other volvo dealerships and had more knowledgable sales people but wanted to purchase close to our home. We bought the car despite Clair's knowledge of the vehicle. More
Annapolis Volvo service department awsome As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the soci As usually Walt, the service writer, was his professional self. work was accomplished on time as promised the facility was clean, adhering to the social distancing, everyone wearing their masks. cannot say enough about this service department. More
Annapolis Volvo does a great job My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fo My son needed a used car. Thom Lamb did a great job finding one that would fit his budget and Walt Clements in service made sure a seatbelt and key fob issue were sorted out. This is the 7th car our family has purchased at Annapolis Volvo. More
We are on day 3 of our brand new 2020 car seriously malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope malfunctioning and no one there will look at our car or call us. No managers will respond to our calls. Usually you call and set an appointment. Nope. So we asked for a manager, Just keep getting managers are out. We were told by our sales guy to bring it in and drop it. Then got there and service said no we can’t take it today. ??? With again no appointment to bring it back. Sounds like they just sell cars at high end prices with no service to back up the warranties. More
Sales man was great it took 10 minutes for test drive and 20 minutes for whole process .., and done process very simple . No hidden fees and extra money I recommend best Dealer 👍👍 20 minutes for whole process .., and done process very simple . No hidden fees and extra money I recommend best Dealer 👍👍 More