Volvo Cars Annapolis

Pleased with service. Felt safe servicing during pandemic. Appreciated masks on employees, plastic covering on steering wheel, seats etc. Appreciate timely repair and updates. Thanks pandemic. Appreciated masks on employees, plastic covering on steering wheel, seats etc. Appreciate timely repair and updates. Thanks More

The Annapolis Volvo Dealership is excellent.I have had The Annapolis Volvo Dealership is excellent. I have had an experience with probably every department through the years. I am always taken care of in The Annapolis Volvo Dealership is excellent. I have had an experience with probably every department through the years. I am always taken care of in the most professional way. More

We had done a lot of research for used cars and had bought from this dealer before and liked them. The only problem we had was when we went to pick the car up a week later, they couldn’t find the seco bought from this dealer before and liked them. The only problem we had was when we went to pick the car up a week later, they couldn’t find the second set of keys and never offered to get us a second set. Quite annoyed at that when a new set costs $300 from the dealer. More

Honest and Straightforward We reached out to Volvo dealers across the region to inquire about V60 CC's that met our criteria, asking them to provide us with pricing information We reached out to Volvo dealers across the region to inquire about V60 CC's that met our criteria, asking them to provide us with pricing information (amidst the COVID outbreak). Many hemmed and hawed, and some refused to provide such information via email, instead insisting that we come into the dealer, in the middle of a pandemic, in order to get their "best price." Several others kept playing games, coming back after a few emails and insisting that they could offer us X price, but only until close of business. It was really frustrating to have so many dealers engage in such aggressive, misleading, and frankly obnoxious sales practices that are infuriating enough in person, but even worse in the form of harassing phone calls. Bruce from Annapolis Volvo, however, quickly had a very reasonable quote for us, that was by far the best of the initial quotes we obtained. While he held firm on this as his "best price," it was comparable to the gimmicky best offers from a few other dealers. We were happy to go with a dealer that had integrity and didn't try to hide fees or charges and offered a fair price the first time. Christian worked with us on the details and delivered the car to our home, walking us through the paperwork while wearing the appropriate protective equipment. We had one minor issue with the Sensus infotainment system's update function, but their service team came and picked it up, left us a loaner, repaired it via a firmware update, and returned our car to us. One minor quibble was with the relative lack of timely communication from the service department on when the car would get picked up, but that seemed to be a result of lower staffing levels during the pandemic. We probably could have saved a few more bucks going with one of the gimmicky "today only" offers from another dealer or two, but were happy to instead select a dealer that was straight with us from the beginning. More

The service at Annapolis Volvo was more than pleasant! From the test drive to the buying process, they were fast and efficient. Very happy with my purchase! From the test drive to the buying process, they were fast and efficient. Very happy with my purchase! More

As usual Walt and his crew did an outstanding job. I can’t say enough kind things about your service department. Keep up the good work! can’t say enough kind things about your service department. Keep up the good work! More

Recall Service The Service Department was ready for my appointment, all repairs appear to be functioning and they included a car wash. It took less time than they e The Service Department was ready for my appointment, all repairs appear to be functioning and they included a car wash. It took less time than they estimated, we were very pleased with the Service. More

Calm Continue to Meet the Storm. The service is great. My appointment was scheduled with a loaner without any wait time. I was able to get to work and the work was done when i return The service is great. My appointment was scheduled with a loaner without any wait time. I was able to get to work and the work was done when i returned. More

Great experience! I had a safety recall on my XC40 during the COVID-19 pandemic. Recall was handled quickly and professionally. And car was spotless when picked up! I had a safety recall on my XC40 during the COVID-19 pandemic. Recall was handled quickly and professionally. And car was spotless when picked up! More

Your service is excellent. I'll only have Annapolis Volvo work on my car. I just don't trust anyone to work on my car. Luis Cabrera is very nice always helpful. I'll only have Annapolis Volvo work on my car. I just don't trust anyone to work on my car. Luis Cabrera is very nice always helpful. More