Volvo Cars Annapolis

Joe Moore was outstanding in guiding me through my third Volvo purchase. He is knowledgeable, patient, and has excellent follow through. I highly recommend Annapolis Volvo for their customer service. Volvo purchase. He is knowledgeable, patient, and has excellent follow through. I highly recommend Annapolis Volvo for their customer service. More

2020 XC60 My wife and I agree that this was the best new car buying experience we've had in 35 years. David Fares was professional and pleasant, without being My wife and I agree that this was the best new car buying experience we've had in 35 years. David Fares was professional and pleasant, without being overbearing. He was assisted by Bruce King who was also very knowledgeable and easy to deal with. I appreciate their honesty during the negotiation. We traded in 2 cars, and a deal like that can become annoying with typical sales tactics, but I felt things were pretty straight forward. Satisfactory from start to finish. More

The staff is very knowledgeable and friendly. They treat you with respect. I only wish the dealership would offer longtime customers more coupons or a 10% discount. I just paid over $800.00 for a service an you with respect. I only wish the dealership would offer longtime customers more coupons or a 10% discount. I just paid over $800.00 for a service and that should have been worth a 10% discount. More

We are ALWAYS pleased with Volvo Annapolis service and caring. Luis and Walt are just superb and even though we rarely talk with those doing "the work" the results are always excellent. Would not go any caring. Luis and Walt are just superb and even though we rarely talk with those doing "the work" the results are always excellent. Would not go anywhere else. More

Nice clientele, but set an appt to pick up new car and had to wait > 1 hr, doing nothing. UNSAT to wait so long when I had an appt. My sales rep was “working on another deal”. had to wait > 1 hr, doing nothing. UNSAT to wait so long when I had an appt. My sales rep was “working on another deal”. More

This was my first time at this dealership for service. The staff were very friendly and polite. The wait time was a little longer than what I expected but the staff were continually giving updates. Very s The staff were very friendly and polite. The wait time was a little longer than what I expected but the staff were continually giving updates. Very satisfied with their service. More

Another awesome visit with Volvo Cars Annapolis Luis & the service department are nothing less than OUTSTANDING!! The only place we take our two Volvo's for service. Kudos's to everyone there and Luis & the service department are nothing less than OUTSTANDING!! The only place we take our two Volvo's for service. Kudos's to everyone there and thank you!! More

Very pleased with service and info passed throughout the process, including discussion on work needed in the future but not during the scheduled visit...thank you! process, including discussion on work needed in the future but not during the scheduled visit...thank you! More

First, I had to call several times to make an appt. I First, I had to call several times to make an appt. I never received a call back after 2 voice mails. The customer service woman who answered the m First, I had to call several times to make an appt. I never received a call back after 2 voice mails. The customer service woman who answered the main line was very nice. She went back to the service dept to have someone answer my phone call. I only needed a tire, the tire that came on my new Volvo of less than 1 year old. They had to order the tire, so it took 2 days. Weird. Not offered a loaner either. Then, they never called to let me know the car was finished. Then, within 20 minutes of leaving the Volvo Dealership, the Low Pressure Tire Warning came on for THAT tire. i.will not use this service department again unless i have to (warranty). Its an effort thing. Put in more effort. I can deal with the tire not being in stock, but its super easy to make a phone call or send an email/text Sorry for the bad review, but its how I feel and you asked for a review. Call me if you like; James Ryan. You should have my contact info. Had service on Feb 26. More

Luis is amazing and always takes such great care of me. I drive 45 minutes out of my way to go to this dealership. I would highly recommend! drive 45 minutes out of my way to go to this dealership. I would highly recommend! More