Volvo Cars Annapolis

60K Maintenance The center completed my 60K maintenance in just over 24 hours. They allowed me to pick up the vehicle after the service center closed, which was extre The center completed my 60K maintenance in just over 24 hours. They allowed me to pick up the vehicle after the service center closed, which was extremely helpful. More

needed a new key and a battery for my spare key I lost my key and needed a new key plus a battery for my spare key. Made the appointment with Luis and actually showed up quite a bit earlier. I was t I lost my key and needed a new key plus a battery for my spare key. Made the appointment with Luis and actually showed up quite a bit earlier. I was taken care of promptly, didn't have to wait long . This service department is truly excellent in every way! More

Satisfying negotiation and loan terms Overall satisfied with price and negotiation, but personnel needs to be more personal and should be following up after purchase. There’s room for impr Overall satisfied with price and negotiation, but personnel needs to be more personal and should be following up after purchase. There’s room for improvement. More

Excellent Experience Miguel was wonderful to work with. He is very personable and truly cares about his customers. He sent a picture once the car was detailed with a bow o Miguel was wonderful to work with. He is very personable and truly cares about his customers. He sent a picture once the car was detailed with a bow on it. Not something you expect when buying a used car with over 100,000 miles on it. He truly went above and beyond for us. More

excellent luis superb in every way and is a strong reason to buy and service a volvo in Annapolis. this high quality work has been sustained for years luis superb in every way and is a strong reason to buy and service a volvo in Annapolis. this high quality work has been sustained for years More

Very pleased with total experience. Warm greeting upon arrival. Advised of required work/ costs, nice relaxing accommodations for waiting. Service managers very knowledgeable and extre Warm greeting upon arrival. Advised of required work/ costs, nice relaxing accommodations for waiting. Service managers very knowledgeable and extremely competent. Both Luis and Walt are outstanding. More

40k Mile Maintenance Good turn time for service - Rear end noise during turns is still an issue and requires more review (securing lug nuts did not completely fix the nois Good turn time for service - Rear end noise during turns is still an issue and requires more review (securing lug nuts did not completely fix the noises) More

Easy Breezy This was my first Volvo experience and it was so easy! From the minute we walked in the door, until we drove away....the process was smooth! This was my first Volvo experience and it was so easy! From the minute we walked in the door, until we drove away....the process was smooth! More

Service experience Was just a routine maintenance appointment and everything was as expected - Luis was efficient and got my S60 in quickly, called when completed, and t Was just a routine maintenance appointment and everything was as expected - Luis was efficient and got my S60 in quickly, called when completed, and the vehicle was clean and ready for pick up when I arrived. No issues. More

Great service, knowledgeable staff. Volvo of Annapolis has great customer service, both the sales staff and the service staff. Service department (Karwin Turner) explained all the work Volvo of Annapolis has great customer service, both the sales staff and the service staff. Service department (Karwin Turner) explained all the work completed on the car as well as diagnostic information clearly. More