Volvo Cars Annapolis

This was the first time since 2014 when I bought my first Volvo here that I felt the service was off. There was a lack of follow-through and supervision that ended up with me arriving to pick up my car that Volvo here that I felt the service was off. There was a lack of follow-through and supervision that ended up with me arriving to pick up my car that "was ready to go" and it wasn't. I opened the door to get in and found an interior that was absolutely filthy. The floor was littered with debris and the seats were covered in grease. I had to wait for someone to clean the seats and vacuum which was not ideal. I know Kevin was sick for part of the time during my service but there was no continuity by whoever took over. So sorry to have to write this because I am usually thrilled with the service. More

I was very pleased with my car buying experience at Volvo Cars Annapolis. Upfront, I let Devin know I was not in a rush, was looking for a particular model, color, etc. Devin had patience, never rushed the Cars Annapolis. Upfront, I let Devin know I was not in a rush, was looking for a particular model, color, etc. Devin had patience, never rushed the sale, and answered all of my questions. Once all was finalized and I had my new car, Devin followed up to ensure all was going well. 5 Solid Stars! More

Everything went well. They were very polite and courteous. Will tell more people about this dealership. They were very polite and courteous. Will tell more people about this dealership. More

Fred G. in service is the only one who works on my Volvos for the last 32 years. Purchased my first 960 from Frank F. and now he has retired and his son Ant in service is the only one who works on my Volvos for the last 32 years. Purchased my first 960 from Frank F. and now he has retired and his son Anthony takes over the personal care of clients. Fred in the service department does things right the first time! More

I had a great experience with everyone at Volvo Cars Annapolis. Anthony, Wendy, and Alan were all a pleasure to work with. They made the process very transparent, straightforward, and easy from start to Annapolis. Anthony, Wendy, and Alan were all a pleasure to work with. They made the process very transparent, straightforward, and easy from start to finish. They took the time and had the patience to explain all the new features, which I really appreciated. I purchased a certified pre-owned Volvo, and the entire process was quick, clear, and stress-free. They also followed up after the purchase to check in, which says a lot about their level of service. I highly recommend working with this team. More

Very pleasant purchase experience with this dealership. There was some confusion between parts/service with sales, but was rectified. There was some confusion between parts/service with sales, but was rectified. More

The dealership provides an outstanding Customer Service. In addition to the cleanliness of the facility as I reside about 65 miles away from the dealership, I am comfortable waiting for the vehicle. In addition to the cleanliness of the facility as I reside about 65 miles away from the dealership, I am comfortable waiting for the vehicle. More

They were very helpful and returned my calls. Also they went above and beyond on my trade in. I would go back to them again Also they went above and beyond on my trade in. I would go back to them again More

The service advisor, Michelle was attentive and kept me updated for my 2+ days service. I still however have the same rubbing noise in the front end. I need to bring it in again. updated for my 2+ days service. I still however have the same rubbing noise in the front end. I need to bring it in again. More

Michael Lash was very professional and able to answer all our questions. Highly recommend him and Volvo Cars Annapolis! our questions. Highly recommend him and Volvo Cars Annapolis! More