Volvo Cars Annapolis

Pristine Service Exceptional service and welcome received by advisor Lui. For Saturday morning appointment it was very convenient and a short period time while waiting Exceptional service and welcome received by advisor Lui. For Saturday morning appointment it was very convenient and a short period time while waiting completion of 20K service. Great!! More

Professional, courteous My visit with Volvo service was excellent. I received professional care upon arrival for my appointment. The wait and waiting area was very clean and My visit with Volvo service was excellent. I received professional care upon arrival for my appointment. The wait and waiting area was very clean and comfortable with convenient amenities. The service provided was performed within a reasonable time and all my needs were addressed professionally. More

Tire Blowout Karwin was able to get a tire in for my car in less than 24 hours and schedule an appointment quickly so that I didn't have to drive on a donut wheel. Karwin was able to get a tire in for my car in less than 24 hours and schedule an appointment quickly so that I didn't have to drive on a donut wheel. He's very business like and gets his job done! More

Quick, easy, and top notch! By far the best experiencing getting a new car. All my questions were answered fully and everyone was extremely friendly. We prepared a lot of the pap By far the best experiencing getting a new car. All my questions were answered fully and everyone was extremely friendly. We prepared a lot of the paperwork ahead of time so coming to the dealership was a breeze! Will be back for your next lease! More

great day Ola was a great salesman!!! Volvo of Annapolis went above and beyond for us. We love our new Volvo XC 60. Thanks again for your help Ola Ola was a great salesman!!! Volvo of Annapolis went above and beyond for us. We love our new Volvo XC 60. Thanks again for your help Ola More

Professional, polite, and knowledgeable. It could not have been a better experience. Top-notch dealership with a personal touch. Quick responses, flexible schedule (with snow issues) and be It could not have been a better experience. Top-notch dealership with a personal touch. Quick responses, flexible schedule (with snow issues) and best pricing. Product training was excellent. My friend bought an XC40 in VA (8 months ago) and did not receiving any training on how to use all the bells and whistles, so she wants me to show her. Could not have received better service anywhere. More

Excellent Service as Usual My Volvo received scheduled 52,500 mile service. The work was done promptly and correctly. I waited for the work to be completed in a comfortable wa My Volvo received scheduled 52,500 mile service. The work was done promptly and correctly. I waited for the work to be completed in a comfortable waiting area. When my car was returned it had been washed and cleaned. More

My first experience with Volvo Dealership efficiency - The response time of my sales representative Christian to text messages and emails has been excellent. However, other aspects Dealership efficiency - The response time of my sales representative Christian to text messages and emails has been excellent. However, other aspects of the dealership operation do not outwardly appear to be very efficient. For example, I scheduled an appointment time to finalize the sale of my vehicle at least 24 hours in advance. Upon arriving at the designated time, my paperwork was not ready for me to sign. I ended up waiting 45 mins. to an hour to sign my paperwork. I've also had to return to the dealership twice within four days of owning my vehicle for items that could have been addressed prior to the sale. Dealership professionalism - Once again, my sales representative conducted himself in a very professional manner. A day after driving my car off the lot, I noticed that my vehicle had several issues I'd not noticed during the initial test drive. I mentioned my concerns to Christian, who quickly jumped into action bringing in the necessary individuals to resolve all of my concerns. Throughout the sales process he was able to address all of my questions and concerns satisfactorily. I always felt like Christian made addressing my needs a priority. I want to also give special recognition to Vicky (sorry I don't know her last name) and Amy Anderson. Vicky was the very first person I spoke with during my first time ever inside of a Volvo dealership. Within minutes, she had me feeling at home and at ease. The importance of first impressions is often overlooked, but my very first impression of Volvo was a positive one all thanks to Vicky! Amy did a phenomenal job working with me to select add-on products best suited to my lifestyle. She never pressured me into purchasing anything, and patiently listened as I bombarded her with questions about warranty coverage, pricing and numerous prepaid maintenance plan questions. More

Great experience! Very helpful from the second I placed an online inquiry. Extremely responsive and polite. They listened to exactly what I was looking to spend and wha Very helpful from the second I placed an online inquiry. Extremely responsive and polite. They listened to exactly what I was looking to spend and what car I wanted. Easiest stress-free car buying experience to date! Would recommended over any Volvo dealer in MD without a doubt. More

Honest and good workmanship I brought my 2012 S60 in to be balanced and have the alignment done. The mechanic was knowledgeable, friendly and explained everything before setting I brought my 2012 S60 in to be balanced and have the alignment done. The mechanic was knowledgeable, friendly and explained everything before setting to work on my car. I couldn’t be more pleased with the service department. More