Volvo Cars Annapolis

We had a great experience with Kevin from the Service team yesterday. He shared with us we may need a new battery and priced out the cost. When we came to pick up the car, he shared that we actually did team yesterday. He shared with us we may need a new battery and priced out the cost. When we came to pick up the car, he shared that we actually did not need the new battery. I appreciated that he did not replace something we did not need. Also, Kevin was great on the communication side and he coordinated our Ubers to and from Annapolis for lunch as we waited for the car to be worked on. A+ performance. More

This was one of the most pleasant car-buying experiences I've ever had. Volvo Cars Annapolis had the exact model with all of the packages that I wanted in stock and available for a test-drive, which was not I've ever had. Volvo Cars Annapolis had the exact model with all of the packages that I wanted in stock and available for a test-drive, which was not the case with other brands and dealerships that I was considering. Travis (sales) and Jackie (finance) were extremely efficient and professional, and expertly answered every question. I didn't feel rushed or pressured at any point during the purchase/trade-in process. I would 100% recommend Volvo Cars Annapolis if you're looking to buy a new Volvo. More

Everything was excellent. Kevin at the service department made everything super easy on me. Scheduled another appointment I needed and got me in and out in time for work. Coul Kevin at the service department made everything super easy on me. Scheduled another appointment I needed and got me in and out in time for work. Couldn’t praise him anymore. More

Explained the service that needed to be done on my vehicle, and gave me an estimated costGood Customer Services vehicle, and gave me an estimated costGood Customer Services More

I entrust my Volvo XC90 in the excellent service team at Annapolis Volvo. My service agent, Kevin always makes you feel as if your car is the only one being serviced that day. In order to do that, you mus Annapolis Volvo. My service agent, Kevin always makes you feel as if your car is the only one being serviced that day. In order to do that, you must be extremely great at your job and value how much customer service means to you. Great job guys. Keep up the outstanding customer service you provide each and every time. More

The service was great. I only waited about 45 minutes to an hour before my car was ready. They were even able to fit me in because I accidentally showed up on the wrong day I only waited about 45 minutes to an hour before my car was ready. They were even able to fit me in because I accidentally showed up on the wrong day. The only downside is that I was unable to get my car washed due to maintenance. More

Scott and Alan made a difficult situation as easy as could be for someone who knew what they wanted, needed it quickly, and had to travel an hour to get there. They made sure to get all of my informati could be for someone who knew what they wanted, needed it quickly, and had to travel an hour to get there. They made sure to get all of my information prior to arriving so that I could essentially arrive, sign, and hit the road! If only all car shopping experiences were as easy! More

The Annapolis Volvo dealership was clean and staged well. My overall experience was pleasant from beginning to end. My salesman, Michael Lash was professional and knowledgeable about the company and products My overall experience was pleasant from beginning to end. My salesman, Michael Lash was professional and knowledgeable about the company and products. He was patient and extremely helpful throughout my purchasing process. I would recommend others to this location and salesman. More

Kevin was great -- kept me informed at every step, went the extra mile to expedite parts so that my car could be finished and ready before I travel, arranged transport, managed payment -- very pleased the extra mile to expedite parts so that my car could be finished and ready before I travel, arranged transport, managed payment -- very pleased More

While I appreciated that Michael was not high pressure I felt he was not familiar enough with the plug in hybrid. I had to return the car 2 days after purchase for a software update and it took the service felt he was not familiar enough with the plug in hybrid. I had to return the car 2 days after purchase for a software update and it took the service department 2 tries to get the update accomplished More