Volvo Cars Annapolis

Vito was amazing to work with, very friendly, knowledgeable, and not pushy. We were looking at a few other non-Volvo models but it was Vito's professionalism and service that pushed us over the e knowledgeable, and not pushy. We were looking at a few other non-Volvo models but it was Vito's professionalism and service that pushed us over the edge for a Volvo from Volvo Annapolis. The entire process was smooth, efficient, and they did what they said they would - an excellent experience all around. More

Walt and Mark are always top notch professionals! I’ve been a sales/service customer for 7 years now and have recommended them to others. been a sales/service customer for 7 years now and have recommended them to others. More

I called with questions because the 2nd week after I bought our car I had Emergency alarm system message said take to dealer! After 6 messages We take it over and they said that we would have to come ba bought our car I had Emergency alarm system message said take to dealer! After 6 messages We take it over and they said that we would have to come back in 2 days. They kept for 2 days but couldn’t find anything wrong but charged me $ 171 something just to tell me that! I have never bought a car where the dealership really could care less!! we never have heard from the salesman or anyone .. … so why did the alarm go off 2 times! Who knows but they charged me just to see and this was within my 90 days of buying this car. I received nothing when buying the car when they said they would show me the history of the vehicle ! They told us it was always serviced there but the service department said it has not been there for a couple years! I really feel like I was duped. And no one has called or even cared! after all the messages. More

My warranty work -- replacing a battery with a bad cell -- was handled quickly and professionally. I especially appreciate that the service department is open on Saturday which, in this case, allowed me t -- was handled quickly and professionally. I especially appreciate that the service department is open on Saturday which, in this case, allowed me to pick up my car on my schedule. More

I have been a customer at Annapolis Volvo for more than 25 years and service has always been more than satisfactory. For the past several years, Luis Cabrera has managed my service needs and he has been e 25 years and service has always been more than satisfactory. For the past several years, Luis Cabrera has managed my service needs and he has been excellent in every way. His professionalism, his courtesy, his thoughtfulness, his knowledge of what my car needs have all been far beyond standard service. My recent service was exceptional. I do appreciate great service and that's what keeps me coming back. Jessie Muse Mitchellville, MD More

Walt is always top notch! Timely, great communication regarding the progress of my service, and efficient at drop off/pick up! Worth the trip to Annapolis Volvo!! regarding the progress of my service, and efficient at drop off/pick up! Worth the trip to Annapolis Volvo!! More

Everyone was very helpful, and the complimentary food and beverages provided were very nice. It took a little bit longer than I expected, other then that a very positive experience. beverages provided were very nice. It took a little bit longer than I expected, other then that a very positive experience. More

We’ve been a customer at Annapolis Volvo for 21 years. The very best service department ever. Friendly sales department as well. All in all, a great dealership The very best service department ever. Friendly sales department as well. All in all, a great dealership More

Car smelled of an oily mechanic, was not washed or vacuumed. I am still waiting to receive reimbursement information from my service representative for a oil consumption test related to a known piston vacuumed. I am still waiting to receive reimbursement information from my service representative for a oil consumption test related to a known piston issue. More

I experience great service customer related service. It was a professiona and Hassle free approach. Everyone was very friendly and curteous. Excellent knowledge and interaction was a professiona and Hassle free approach. Everyone was very friendly and curteous. Excellent knowledge and interaction More