Volvo Cars Bellevue

We had a great experience purchasing our new car from the dealership. Ali was very personable, professional, and worked hard to help us find the right fit without any pressure. The whole process was smooth, dealership. Ali was very personable, professional, and worked hard to help us find the right fit without any pressure. The whole process was smooth, and we’re very happy to be first time Volvo owners! More

Thanks Don, for helping me through the vehicle purchase process. Thanks for going over the features of the car and answering our questions throughout the process. Your professionalism made the car buying p process. Thanks for going over the features of the car and answering our questions throughout the process. Your professionalism made the car buying process really smooth for me. Thanks again! More

DECEPTIVE LEASE PRACTICES. Came in to lease an EX90 loaner. The interest rate written on my worksheet was NOT the rate used to calculate my payments — the real rate was 6x high Came in to lease an EX90 loaner. The interest rate written on my worksheet was NOT the rate used to calculate my payments — the real rate was 6x higher, hiding roughly $9,000 in profit over 36 months. The advertised loaner discount was cut in half on the actual paperwork. When I caught it and asked for a transparent breakdown, the sales manager refused and walked away. Writing one rate and charging another is not negotiation — it's fraud. both worksheets, 17 minutes apart, proving the numbers changed when questioned. More

Clear process, easy to work with, great product/brand knowledge and big ownership to his customer! knowledge and big ownership to his customer! More

All really good. Easy to move through the purchase process. Good follow up. Still a little confused on the tech systems but hopeful I will get some help on those. Easy to move through the purchase process. Good follow up. Still a little confused on the tech systems but hopeful I will get some help on those. More

I had an excellent experience at Volvo Cars Bellevue! Madison was very professional and honest from the start no pressure, no hidden surprises. He was transparent about the vehicle details and worked Madison was very professional and honest from the start no pressure, no hidden surprises. He was transparent about the vehicle details and worked with me to find a fair deal. I really appreciated her straightforward approach and dedication to making sure I was comfortable with every step of the process. Highly recommend Volvo Cars Bellevue and especially Madison Young if you're looking for a trustworthy and professional car buying experience! More

Pls make your 1k refund process easier, we placed a deposit and changed our minds, these folks are making us jump hoops n delays. deposit and changed our minds, these folks are making us jump hoops n delays. More

Paul was great to work with in Sales and I am very happy with that part of the experience purchasing a 2025 EX30. On each visit he greeted me immediately and was always helpful. Other sales floor personnel with that part of the experience purchasing a 2025 EX30. On each visit he greeted me immediately and was always helpful. Other sales floor personnel were also very helpful. However, all of the other employee interactions since agreeing to purchase the car were very disappointing and resulted in very poor customer service. I had a scheduled appointment for service, but when I arrived the responsible person was not there, so I came back in 1/2 hour and the person was still not there. I was told no one else could help me. So I cancelled part of the service as a result. Later when I called multiple times to get any confirmation of the service that was actually provided, no written confirmation could be provided of the service I was told verbally had occurred on the day I pick up my car. Due to the cancelled part of the scheduled service, I was due a significant refund. This process was excruciatingly frustrating. Finance was increasingly unhelpful and never responded to multiple voice messages and emails requesting a simple update on the refund. This was after I cornered Nolan in person to get an update and he requested that I later "call to hold him accountable"! Even his boss, the sales manager Jason, did not respond to voice 2 requests for assistance in simply getting an answer regarding the refund delay. VERY POOR CUSTOMER SERVICE & LACKING COMMUNICATION! More

Madison was very knowledgeable but was not at all pushy. Same experience with the finance person: he didn't try to push a lot of add-ons. Madison was quick to find the model I wanted in the right color and Same experience with the finance person: he didn't try to push a lot of add-ons. Madison was quick to find the model I wanted in the right color and had it shipped to the Bellevue dealership within a week. Hands down the best new car buying experience I have ever had! More