Volvo Cars Bellevue

Their team did a wonderful job guiding us through the process and preparing the new car for my son. process and preparing the new car for my son. More

The backup battery in the front area of my XC60 had to be replaced. The charge for parts was $208.83. I arrived at 7:30 as scheduled and agreed to wait for the car. The car was ready at about 10:30. They ch replaced. The charge for parts was $208.83. I arrived at 7:30 as scheduled and agreed to wait for the car. The car was ready at about 10:30. They charged me $638.60 labor cost for this 3-hour service. This amounts to over $200.00 per hour and is outrageously high and unjustified. When I called to make the appointment for this service I was told that the estimated total cost would be about $440.00 and not $966.00. I think I should be entitled for a refund. More

Sales woman was very helpful. The dealership has good amount of selections. Sales went through various options and test drives to help me making the best decision. And she was pat The dealership has good amount of selections. Sales went through various options and test drives to help me making the best decision. And she was patient answering many questions and explaining various features More

I did the first regular maintenance service of my XC90 bought from same dealership in 2025. I was an XC90 customer of same dealership back in 2008, and this is our second XC90. The maintenance service was bought from same dealership in 2025. I was an XC90 customer of same dealership back in 2008, and this is our second XC90. The maintenance service was done promptly, taking a little longer than 1hr. When I was back, I was pleasantly surprised that the car was washed and vacuumed. It might be easy thing for them to do, but I certainly appreciated the service. Overall, it's a good dealership. I am of course a good customer. This is what life should be: Everything is smooth. Everyone is happy. More

I was very disappointed with my last service. Mechanic left the lug nut key in my cup holder. I didn’t even know what it was and had to go back to ask. After I left with my car I had to return a Mechanic left the lug nut key in my cup holder. I didn’t even know what it was and had to go back to ask. After I left with my car I had to return a few blocks later because the plastic covering for my seatbelt was off. One week later as I was driving down the road the screws to my skid plate came off and the skid plate was dragging on the ground. Luckily I was able to have someone to remove it or I would have had to had it towed. I live in eastern Washington so I was not able to return at that time to the dealer. I had a local mechanic look at it and he told me the clip that the screws go into had been stripped More

I recently brought my Volvo XC60 in for maintenance and couldn’t be happier with the experience. Kaden really made the difference—his clear communication, professionalism, and friendly approach kept me at couldn’t be happier with the experience. Kaden really made the difference—his clear communication, professionalism, and friendly approach kept me at ease the entire time. The loaner car made things so convenient, and I always felt updated on the progress. Thanks to Kaden and the team. , My XC60 is running perfectly and looks amazing. Excellent service all around! More

Poor customer service over the years. Service charges gas exponentially increased and unfair. Not recommending this dealership. Service charges gas exponentially increased and unfair. Not recommending this dealership. More

Just had oil and filter changed on my 2018 XC60. Good service from Hector. He answered to all my questions and inquiries, and helped me scheduling an appointments for windshield replacement. Good service from Hector. He answered to all my questions and inquiries, and helped me scheduling an appointments for windshield replacement. More