Volvo Cars Bellevue

Sadly, I cannot recommend Swickard Volvo of Bellevue to anyone. If you want a Volvo, buy and service it elsewhere. From the start, the constant staff turnover was a red flag—every salesperson and service r anyone. If you want a Volvo, buy and service it elsewhere. From the start, the constant staff turnover was a red flag—every salesperson and service rep I worked with was gone within weeks. The real disaster began after an accident (other driver at fault) in 2024. My car was towed here, and what should have been straightforward repairs turned into a year plus-long nightmare. Communication was almost nonexistent—calls went unanswered, I was left without a car for months, and when I finally picked it up, it was still dirty and unrepaired. I had to bring it back multiple times for the same brake issue, and only after pushing hard did a mechanic finally diagnose the real problem. Even worse, a customer service rep offered to buy our car, only to retract the offer minutes later and bizarrely told us we were no longer welcome in their service department. This happened TWICE!! The whole process was unprofessional, disorganized, and exhausting. In the end, we traded in the car for another brand, losing thousands of dollars but relieved to be done with this dealership. Volvo makes a great car, but Swickard Volvo of Bellevue is absolutely not worthy of the brand. More

Jorge at Volvo Bellevue provided excellent service and listened extremely well. I always appreciate the free car wash after service and the entire staff is always friendly. The only complaint I have is th listened extremely well. I always appreciate the free car wash after service and the entire staff is always friendly. The only complaint I have is the prices for every service seem extremely expensive. More

Ali solved our car’s audio issue over the phone. He was professional and courteous. Were very grateful! He was professional and courteous. Were very grateful! More

Very pricey service with limited attention to detail - oil was filled less than half between the dipstick marks; contrary to the written invoice, fluids (coolant, washer) not topped, off, tire pressure no oil was filled less than half between the dipstick marks; contrary to the written invoice, fluids (coolant, washer) not topped, off, tire pressure not adjusted. More

Hector at Volvo Bellevue provided an exceptional customer experience during my service appointment. The provided timelines were accurate and his communication was consistent. experience during my service appointment. The provided timelines were accurate and his communication was consistent. More

Volvo Cars Bellevue is my choice for service. Hector does a fine, friendly job and gets it right. Hector does a fine, friendly job and gets it right. More

Fast service, clear communication, car came back freshly washed! Everything you could want from your service provider. washed! Everything you could want from your service provider. More

I found it ridiculous that a leak in the roof was not covered under warranty. The car was purchased less than a year ago. The car had 35,000 miles on it when it was brought in. Furthermore, the car has o covered under warranty. The car was purchased less than a year ago. The car had 35,000 miles on it when it was brought in. Furthermore, the car has only been used to transport kids and commute. The repair cost 5% of the car’s total value. Finally, I was not informed that the dealership needed to keep the vehicle overnight, so I’m glad my wife could pick up the kids. This experience makes me question my decision to get the Volvo. More

Veronica was an excellent service advisor, she is super friendly and kept me up to date throughout my service. Due to some of the challenges with the service that were outside of her or Volvo of Bellevue’ friendly and kept me up to date throughout my service. Due to some of the challenges with the service that were outside of her or Volvo of Bellevue’s control, she still made it right and offered me a free detailing for the delays. Highly recommend d Volvo of Bellevue! More

Veronica was extremely helpful! She went above and beyond to ensure we had the best service!! She went above and beyond to ensure we had the best service!! More