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Volvo Cars Bellevue

Bellevue, WA

4.6
330 Reviews

420 116th Ave NE

Bellevue, WA

98004

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330 Reviews of Volvo Cars Bellevue

June 05, 2025

All members of the team always go above and beyond for whatever service I have scheduled. More

by glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector plus more
May 31, 2025

The service was absolutely outstanding! Every details was well taken care of. The staffs were friendly and attentive. More

by rogerwangwei
Recommend Dealer
Yes
Employees Worked With
Kaden
Jun 02, 2025 -

Volvo Cars Bellevue responded

Roger, we're delighted to hear that you had an outstanding experience with our team at Volvo Cars Bellevue! We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

May 30, 2025

I’ve been bringing my Volvo here for service for the past couple of years since purchasing it, and I couldn’t be happier. The team is consistently professional, friendly, and punctual. They go above and beyo More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden, Hector
Jun 02, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

May 21, 2025

Service area is clean. They have good coffee and comfy chairs while you wait. Service team was quick and responsive. More

by bradley.dideriksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Castaneda
May 21, 2025 -

Volvo Cars Bellevue responded

Bradley, we're delighted to hear you enjoyed the amenities and efficient service at Volvo Cars Bellevue. Thanks for sharing your experience with us! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!

May 13, 2025

Avoid having your Volvo serviced here. After buying a 2021 XC90 from this dealership, I've had several questionable servicing appointments. The first was a routine oil change, which left More

by bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darby, Chris
May 15, 2025 -

Volvo Cars Bellevue responded

Brian, I'm truly sorry to hear about your experience with our service department. It sounds like we fell short in providing the level of care and transparency you deserve and I can understand your frustration. Your feedback is invaluable, and your comments will be shared with the upper management team. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 15, 2025 -

bw responded

Instead of continually virtue-signaling to the public on review sites that you care about your customers, I'd recommend focusing on your customers when they actually need your help during their experience. You'd have life long customers, rather than customers you will not only never get back, but will be a walking billboard to not patronize your business.

May 08, 2025

Excellent customer service on the service side. Professional, knowledgeable, great communication, positive attitude, can-do and will do. Hector was superb in all conversations pre-and post visit. More

by valerien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Veronica.
May 08, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

May 01, 2025

We recently had our car serviced and I would like to recognize the outstanding customer service that Chris Reilly provided. Chris is an extremely nice, courteous, knowledgeable and super efficient servi More

by Dharmender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reilly
May 02, 2025 -

Volvo Cars Bellevue responded

Dharmender, thank you for sharing your experience! We're delighted to hear that Chris provided such exceptional service at Volvo Cars Bellevue. We'll be sure to pass along your kind words and appreciation. Safe travels!

May 01, 2025

Interaction with sales was pleasant and professional. Answers to questions and explanations were very good and informative. More

by richknoph
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul B. Carleton, Mark Stapleton
May 02, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your positive experience with our team at Volvo Cars Bellevue, Rich! We're glad to hear that the interaction was pleasant and informative. We appreciate your feedback and look forward to serving you in the future!

April 29, 2025

Excellent service always going above and beyond expectations. Michael S and his team are the best. More

by Ianzentner67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schlachter and Hector Castaneda
Apr 29, 2025 -

Volvo Cars Bellevue responded

The team at Volvo Cars Bellevue loves seeing great reviews! Thank you!

April 29, 2025

Michael and his team do an amazing job! They provide quality service and get the job done! More

by avazentner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael schlachter + hector castaneda
Apr 30, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

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