Volvo Cars Bellevue

Pleasant staff, great customer service! Jorge was amazing. He made sure I had a loaner and then got my car washed when I had been told they couldn’t do it. Great guy!!! Jorge was amazing. He made sure I had a loaner and then got my car washed when I had been told they couldn’t do it. Great guy!!! More

Considering this location is in Bellevue, I expected it would be better. The service area was a poorly labeled side door & no waiting area. Communication with the service staff was hard. Sandberg Volvo in would be better. The service area was a poorly labeled side door & no waiting area. Communication with the service staff was hard. Sandberg Volvo in Lynnwood, where I bought my car, set the bar high. I will not be returning & will. I might give the other locations another shot then will end up driving an hour north to go back to Sandberg Volvo. More

This is my 3rd lease through Bellevue Volvo. Ali and Jason made the process so smooth and easy. They were great to work with - I highly recommend Bellevue Volvo! Ali and Jason made the process so smooth and easy. They were great to work with - I highly recommend Bellevue Volvo! More

Bellevue Volvo Service thank you is the only Volvo service department. I will take my car to you. I live very near the one in Tacoma, but the service is far superior at the Bellevue location. I apprec service department. I will take my car to you. I live very near the one in Tacoma, but the service is far superior at the Bellevue location. I appreciate that when I call someone answers the phone, there’s an appointment available at a relatively close time to meet my needs, and the service I receive is always outstanding from the representatives at the location. Kaden was very helpful and also help me learn a little bit more about how my car works. How it works regarding battery life. Thank you everyone there at the dealership. As much as I would love to buy a car from them, I love my V60 like I’ve never loved a car before. Don’t think I’ll be parting from my current car until I can’t run anymore. More

Service was great, we worked with Hector and he was very professional and followed up with everything he said he would do. professional and followed up with everything he said he would do. More

Their team did a wonderful job guiding us through the process and preparing the new car for my son. process and preparing the new car for my son. More

The backup battery in the front area of my XC60 had to be replaced. The charge for parts was $208.83. I arrived at 7:30 as scheduled and agreed to wait for the car. The car was ready at about 10:30. They ch replaced. The charge for parts was $208.83. I arrived at 7:30 as scheduled and agreed to wait for the car. The car was ready at about 10:30. They charged me $638.60 labor cost for this 3-hour service. This amounts to over $200.00 per hour and is outrageously high and unjustified. When I called to make the appointment for this service I was told that the estimated total cost would be about $440.00 and not $966.00. I think I should be entitled for a refund. More

Initial impression was very poor. Totally ignored by three people looking at their phones so I finally had to ask for help. Hooked up with Jonathan who turned out to be very helpful a Totally ignored by three people looking at their phones so I finally had to ask for help. Hooked up with Jonathan who turned out to be very helpful and I bought a car. But if I almost walked out at the beginning. Staff needs to shape up. More

Sales woman was very helpful. The dealership has good amount of selections. Sales went through various options and test drives to help me making the best decision. And she was pat The dealership has good amount of selections. Sales went through various options and test drives to help me making the best decision. And she was patient answering many questions and explaining various features More