Volvo Cars Bellevue

I did the first regular maintenance service of my XC90 bought from same dealership in 2025. I was an XC90 customer of same dealership back in 2008, and this is our second XC90. The maintenance service was bought from same dealership in 2025. I was an XC90 customer of same dealership back in 2008, and this is our second XC90. The maintenance service was done promptly, taking a little longer than 1hr. When I was back, I was pleasantly surprised that the car was washed and vacuumed. It might be easy thing for them to do, but I certainly appreciated the service. Overall, it's a good dealership. I am of course a good customer. This is what life should be: Everything is smooth. Everyone is happy. More

I was very disappointed with my last service. Mechanic left the lug nut key in my cup holder. I didn’t even know what it was and had to go back to ask. After I left with my car I had to return a Mechanic left the lug nut key in my cup holder. I didn’t even know what it was and had to go back to ask. After I left with my car I had to return a few blocks later because the plastic covering for my seatbelt was off. One week later as I was driving down the road the screws to my skid plate came off and the skid plate was dragging on the ground. Luckily I was able to have someone to remove it or I would have had to had it towed. I live in eastern Washington so I was not able to return at that time to the dealer. I had a local mechanic look at it and he told me the clip that the screws go into had been stripped More

I recently brought my Volvo XC60 in for maintenance and couldn’t be happier with the experience. Kaden really made the difference—his clear communication, professionalism, and friendly approach kept me at couldn’t be happier with the experience. Kaden really made the difference—his clear communication, professionalism, and friendly approach kept me at ease the entire time. The loaner car made things so convenient, and I always felt updated on the progress. Thanks to Kaden and the team. , My XC60 is running perfectly and looks amazing. Excellent service all around! More

Poor customer service over the years. Service charges gas exponentially increased and unfair. Not recommending this dealership. Service charges gas exponentially increased and unfair. Not recommending this dealership. More

Just had oil and filter changed on my 2018 XC60. Good service from Hector. He answered to all my questions and inquiries, and helped me scheduling an appointments for windshield replacement. Good service from Hector. He answered to all my questions and inquiries, and helped me scheduling an appointments for windshield replacement. More

Dealer did a great job of restoring the clear coat to my XC40's wheels. XC40's wheels. More

Sadly, I cannot recommend Swickard Volvo of Bellevue to anyone. If you want a Volvo, buy and service it elsewhere. From the start, the constant staff turnover was a red flag—every salesperson and service r anyone. If you want a Volvo, buy and service it elsewhere. From the start, the constant staff turnover was a red flag—every salesperson and service rep I worked with was gone within weeks. The real disaster began after an accident (other driver at fault) in 2024. My car was towed here, and what should have been straightforward repairs turned into a year plus-long nightmare. Communication was almost nonexistent—calls went unanswered, I was left without a car for months, and when I finally picked it up, it was still dirty and unrepaired. I had to bring it back multiple times for the same brake issue, and only after pushing hard did a mechanic finally diagnose the real problem. Even worse, a customer service rep offered to buy our car, only to retract the offer minutes later and bizarrely told us we were no longer welcome in their service department. This happened TWICE!! The whole process was unprofessional, disorganized, and exhausting. In the end, we traded in the car for another brand, losing thousands of dollars but relieved to be done with this dealership. Volvo makes a great car, but Swickard Volvo of Bellevue is absolutely not worthy of the brand. More

Jorge at Volvo Bellevue provided excellent service and listened extremely well. I always appreciate the free car wash after service and the entire staff is always friendly. The only complaint I have is th listened extremely well. I always appreciate the free car wash after service and the entire staff is always friendly. The only complaint I have is the prices for every service seem extremely expensive. More

Ali solved our car’s audio issue over the phone. He was professional and courteous. Were very grateful! He was professional and courteous. Were very grateful! More

Very pricey service with limited attention to detail - oil was filled less than half between the dipstick marks; contrary to the written invoice, fluids (coolant, washer) not topped, off, tire pressure no oil was filled less than half between the dipstick marks; contrary to the written invoice, fluids (coolant, washer) not topped, off, tire pressure not adjusted. More