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Volvo Cars Bellevue

Bellevue, WA

4.6
414 Reviews

420 116th Ave NE

Bellevue, WA

98004

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414 Reviews of Volvo Cars Bellevue

November 02, 2025

This is my 3rd lease through Bellevue Volvo. Ali and Jason made the process so smooth and easy. They were great to work with - I highly recommend Bellevue Volvo! More

by Dana B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Jason
Nov 04, 2025 -

Volvo Cars Bellevue responded

Thank you, Dana, for your loyalty and your fantastic review of Ali and Jason! We truly appreciate your trust and we look forward to serving you in the future. Thank You, Customer Experience Management customerexperience@swickard.com

November 01, 2025

Bellevue Volvo Service thank you is the only Volvo service department. I will take my car to you. I live very near the one in Tacoma, but the service is far superior at the Bellevue location. I apprec More

by Jen959709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Nov 04, 2025 -

Volvo Cars Bellevue responded

Jen, thank you for your kind words about Kaden and the team! We are proud to be your go-to service center and we are so grateful to have you as part of our Volvo Cars Bellevue family. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Enjoy your V60, and let us know if there is anything else we can help you with! Thank You, Customer Experience Management customerexperience@swickard.com

October 27, 2025

Service was great, we worked with Hector and he was very professional and followed up with everything he said he would do. More

by marknpatty2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 28, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your feedback, Mark! We will be sure to share this with Hector and the rest of our team. We are grateful to have you as a customer of Volvo Cars Bellevue. See you next time! Thank You, Customer Experience Management customerexperience@swickard.com

October 21, 2025

Their team did a wonderful job guiding us through the process and preparing the new car for my son. More

by Enrico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
Oct 22, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you, Enrico, for your gracious review. We would also like to remind you that, since you purchased a new Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving, enjoy the road in your new car, and welcome to the Swickard family! Thank you! - Customer Experience Management, customerexperience@swickard.com

October 18, 2025

The backup battery in the front area of my XC60 had to be replaced. The charge for parts was $208.83. I arrived at 7:30 as scheduled and agreed to wait for the car. The car was ready at about 10:30. They ch More

by eschipull
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bonasera
Oct 21, 2025 -

Volvo Cars Bellevue responded

Thank you for reaching out about this. We strive for transparency in our service pricing and apologize for any miscommunication. Our Service Manager would like to look into this but he will need a little more information. Please reach out to me at the email address below with your full name and phone number. Also, when you contact me, please list the name "eschipull" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

October 12, 2025

I still have yet to receive a receipt for the service that was provided despite calling the service department to notify them that I never got it. In addition, no one walked me through the service after More

by rich.kellemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
October 10, 2025

Initial impression was very poor. Totally ignored by three people looking at their phones so I finally had to ask for help. Hooked up with Jonathan who turned out to be very helpful a More

by Peter R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan samano
Oct 23, 2025 -

Volvo Cars Bellevue responded

Peter, we apologize for the rocky start, but we're glad Jonathan was able to help turn things around. Congratulations on your car! We’ll address your feedback with the team. Safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

September 25, 2025

Sales woman was very helpful. The dealership has good amount of selections. Sales went through various options and test drives to help me making the best decision. And she was pat More

by George
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Chen
Sep 25, 2025 -

Volvo Cars Bellevue responded

Hi George, thank you for sharing your wonderful experience with our knowledgeable team at Volvo Cars Bellevue. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!!

September 25, 2025

I did the first regular maintenance service of my XC90 bought from same dealership in 2025. I was an XC90 customer of same dealership back in 2008, and this is our second XC90. The maintenance service was More

by CZXC90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 25, 2025 -

Volvo Cars Bellevue responded

Your feedback is so appreciated! We're glad to hear that both your purchasing and service experiences were smooth and stress-free here at Volvo Cars Bellevue. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thank you for your loyalty over the years and thank you for choosing our dealership!

September 20, 2025

I was very disappointed with my last service. Mechanic left the lug nut key in my cup holder. I didn’t even know what it was and had to go back to ask. After I left with my car I had to return a More

by dbranchanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Oct 08, 2025 -

Volvo Cars Bellevue responded

We are genuinely concerned to read about your recent service experience. It sounds like there were several issues that should have been avoided, and for that, we sincerely apologize. We will investigate what went wrong here so we can make things right moving forward. Please feel free to reach out to the email below with your contact information if you would like to discuss your visit. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

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