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Volvo Cars Bellevue

Bellevue, WA

4.6
414 Reviews
Call Dealership (425) 249-7393

420 116th Ave NE

Bellevue, WA

98004

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414 Reviews of Volvo Cars Bellevue

November 20, 2025

Blake assisted with our 10k mile service. He let us know upfront the charges we would incur and went the extra mile of getting the service done faster than expected. More

by Rsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bonasera
Report | Print
Nov 20, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!! Thank you, Customer Experience Management customerexperience@swickard.com

November 13, 2025

Had my car checked out for an air conditioning problem. Was able to get a Loaner while my car was being evaluated which I totally appreciated! Hector in the service department was a total pleasure. More

by cchagstrom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector,
Report | Print
Nov 13, 2025 -

Volvo Cars Bellevue responded

Thank you for choosing Volvo Cars Bellevue and for sharing your support for Hector as well. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Your feedback is greatly appreciated by our entire team!

November 13, 2025

Kaden was awesome. He was courteous and made the experience an easy and enjoyable experience for me. More

by sonnybadaluco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Report | Print
Nov 14, 2025 -

Volvo Cars Bellevue responded

Kaden and the entire team at Volvo Cars Bellevue are so glad we earned your business! Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

Kaden, in service, was very attentive to my needs. Answered all questions and was very knowledgeable. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Report | Print
Nov 13, 2025 -

Volvo Cars Bellevue responded

We’re always excited to hear from our customers about their experiences in the store, so thank you for your gracious review. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Happy Driving!! Thank you, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Considering this location is in Bellevue, I expected it would be better. The service area was a poorly labeled side door & no waiting area. Communication with the service staff was hard. Sandberg Volvo in More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember names.
Report | Print
Nov 14, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your feedback with us. We apologize that the accommodations of our facilities failed to meet your standards, and we will certainly look into your feedback to ensure we are improving in the future. If there is anything else you would like us to know, please don't hesitate to reach out to me directly at the email address below. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 11, 2025

The Volvo team, especially Michael Schlachter as always goes above and beyond expectations with timely and complete service. We will always bring our vehicles to Volvo of Bellevue. More

by Ianzentner67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schlachter, Hector
Report | Print
Nov 12, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your review of Michael and the team! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We look forward to seeing you again at Volvo Cars Bellevue! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

This dealership is reliable and thorough! Hector extends excellent customer service and provides timely updates on the status of repair! More

by Borinquen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Nov 12, 2025 -

Volvo Cars Bellevue responded

Borinquen, your review has made our day! We are ecstatic to hear that you are so confident in our team. We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. Thank you from all of us at Volvo Cars Bellevue, and please let us know if you need anything else! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Sasha and Cedric were very patient and efficient and helped us purchase our first electric Volvo. We didn't feel pressured and felt like we made a very fair deal. More

by Bru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha, Cedric
Report | Print
Nov 12, 2025 -

Volvo Cars Bellevue responded

Bru, thank you for sharing your positive feedback about Sasha and Cedric! We’re proud to know you felt comfortable and informative every step of the way here at Volvo Cars Bellevue. Welcome to the electric family and congrats on your new Volvo! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Certified techs and knowledgeable service advisors. Reasonable prices, especially for diagnostic/troubleshooting that need specialized/licensed equipment. More

by BGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BLAKE BONASERA
Report | Print
Nov 12, 2025 -

Volvo Cars Bellevue responded

We are grateful for your business and five-star review! Thank you for choosing Volvo Cars Bellevue and highlighting the knowledge of our team members! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We hope to welcome you back in the future! Thank You, Customer Experience Management customerexperience@swickard.com

November 11, 2025

Pleasant staff, great customer service! Jorge was amazing. He made sure I had a loaner and then got my car washed when I had been told they couldn’t do it. Great guy!!! More

by kevensta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Nov 12, 2025 -

Volvo Cars Bellevue responded

Thank you for sharing your experience with Jorge and the team! We would also like to remind you that, since you had service work done on a Volvo vehicle, you will soon be receiving a survey in your email directly from Volvo Cars USA. This one is equally important, and we would appreciate it if you could find the time to complete it and return it as well. We appreciate your support and look forward to your next visit to Volvo Cars Bellevue. Thank You, Customer Experience Management customerexperience@swickard.com

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