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Volvo Cars Mall of Georgia

Buford, GA

4.6
2,148 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,148 reviews

October 28, 2020

Excellent service by Johnny. He exceeded my expectations. 5 star review for him... and am hoping Michael in service dept will take good care of me during first service. More

by LCERUZZI
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Johnny Morgan, Greg Trask
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We hope you have a great day!

October 27, 2020

From start to finish this dealership treated us with complete and unwavering respect which made our car buying experience one of the best ever. David Windholz was incredibly patient, professional, and g More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Mihelich, Greg Trask, Taylor Johnson
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Jeff, thank you for writing this fantastic review and giving our dealership such a high star rating! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

October 27, 2020

We shopped extensively for cars and after much consideration and research Volvo was the sure winner! David was both knowledgable and considerate of our needs during the process! He was there to an More

by Pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars Mall of Georgia responded

Pearl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the recommendation, and have an amazing day!

October 26, 2020

Marcus Wise - Service ConsultantMarcus was very Marcus Wise - Service Consultant Marcus was very attentive to what my Volvo needed and quick to respond to my questions. He kept me informed on what More

by klds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Klds, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3700

October 26, 2020

As much as I would love to give a 5+ rating I can’t. Having an appointment with no loaner available and then having to wait in the waiting room for 4 hours for just a regular interval scheduled mainten More

by VolvoForLife56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you for your review and have an awesome day!

October 26, 2020

What a fantastic buying experience! Wonderful customer service and I LOVE my new Volvo! Many thanks to Justin, Jose, Richard for making this so enjoyable. More

by CVFRENC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie was excellent as well!, Justin Barnes, Jose Rumualdo-Vazquez
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hello! Thank you for taking the time to leave a review for us at Volvo Cars Mall of Georgia. We're happy Justin, Jose, Richard and the team could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

October 26, 2020

Awesome. Was skittish over going to a dealership in-person and they proved me wrong and now have a customer for life. Thanks! Had planned to use Vroom, yet they went missing, did not call me back, e More

by schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Zach Miller-Hogg, Greg Trask
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us, Schwartz! Thank you for your business - Tim Dalton - General Manager - tdalton@jimellis.com - 470-655-3700

October 24, 2020

Buying a car remotely and trading in an old car couldn’t have been easier! Ashley is a pro. She is very knowledgeable and attentive with great follow up. Volvo cars mall of Georgia has the most fair pr More

by Marc.delorimier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hello Marc! It is so amazing to read such wonderful comments about your recent experience with Ashley and the staff! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

October 23, 2020

I had a great purchase experience. I inquired about a car online and Richard Ramey assisted me. Richard was always prompt in answering my emails and texts to make sure I had all of the information I nee More

by KeithG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ramey, Greg Trask
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Keith, thank you for your kind review; we are happy to pass along your comments to Richard and the team here at Volvo Cars Mall of Georgia! We're looking forward to your next visit with us!

October 22, 2020

Great customer service and an awesome experience overall! We are also very pleased with the vehicle we purchased. Ashley was very informative and super friendly. Alexis also was great to work with. More

by JustinBruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Walls
Oct 28, 2020 -

Volvo Cars Mall of Georgia responded

Hi Justin! Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Ashley, Alexis and the team are here for you if anything else comes up. Take care!

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