Volvo Cars Mall of Georgia

The Ultimate Customer Service Experience!! Always, my experience at this dealership is FANTASTIC!! I live about 50 miles away passing by two Volvo dealerships and the customer service here is w Always, my experience at this dealership is FANTASTIC!! I live about 50 miles away passing by two Volvo dealerships and the customer service here is worth the long trip. Marcus Wise is always the consummate professional and he always makes us feel at ease even when we have an unexpected repair expense. In addition , the facility "state of the art" and comfortable. More

Excellent Buying Experience My experience with Justin Barnes at Volvo Cars Mall of Georgia could not have been better. Justin and the sales team were extremely patient as I came My experience with Justin Barnes at Volvo Cars Mall of Georgia could not have been better. Justin and the sales team were extremely patient as I came to look at the car more than once. They even stayed late as I was in Atlanta from out of town. I can not recommend Justin and the other team members at Volvo Cars Mall of Georgia enough! More

Very knowledgeable professionals and accommodating. Justin was the salesperson assisting me. What a guy!! Answered all the queries with patience and negotiation was done professionally. Even got a grea Justin was the salesperson assisting me. What a guy!! Answered all the queries with patience and negotiation was done professionally. Even got a great deal on my XC90. Had to drive 2 hrs to reach the dealership. They saved time by preparing documentation ahead. Will highly recommend them. Also return for future needs. More

I couldn’t have asked for a better experience. Not once was I pressured or hassled. Every question I had was answered quickly. I was really nervous about buying a car from out of state but this transacti was I pressured or hassled. Every question I had was answered quickly. I was really nervous about buying a car from out of state but this transaction could not have gone smoother. Thanks for dealing with me guys- I know y’all earned your pay putting up with me!!!! More

Amazing in every way! We have purchased numerous vehicles over the years and our experience with Volvo Cars Mall of Georgia has far exceeded any and all previous dealership We have purchased numerous vehicles over the years and our experience with Volvo Cars Mall of Georgia has far exceeded any and all previous dealerships. From the moment of inquiring online, to signing on the dotted line it was head and shoulders above anywhere we have ever been. We drove two hours and came to them after a very bad experience the day prior at a Land Rover dealership and Justin was top notch - helpful, sympathetic to what we went through, very knowledgeable to the vehicle we were interested in, he provided prompt follow up, he had the car cleaned and waiting for us upon our arrival and followed through with what he said. The store itself is beautiful, clean, well laid out, featured fully stocked refreshment area and the receptionist greeted us with a smile and was very helpful. Test drive was great. The Sales Manager and Business Manager went out of their way to say hello and greet us. It was a pleasure in the finance office and we were out in no time. Justin had my last minute request of a front license plate bracket installed and waiting on me after finance. They also have a gentleman who walked me through loading the Volvo app on my phone and setting up a new account, going over every square inch of the car so I knew exactly how all of its features worked, I was blown away! Everyone we crossed paths with were extremely professional, had a smile on their face and went out of their way to be helpful and answer any questions we may have had. My husband was even sure to ask for the General Manager to thank him for the wonderful experience and to let him know what a wonderful staff he has there - we NEVER do that, but this staff was deserving of our praises and so much more. 5* customer service. 5* staff. 5* experience. You shouldn't go anywhere else to buy a new or preowned vehicle. We will be repeat customers whether it comes to another purchase or service! THANK YOU!!!! More

Great service, professionals in all areas and I would recommend them to anyone looking for a car. I could not have been treated better from beginning to end. recommend them to anyone looking for a car. I could not have been treated better from beginning to end. More

great experience We had a great experience at Mall of Georgia Jim Ellis Volvo. We love our new car and will return to this dealership in the future. We had a great experience at Mall of Georgia Jim Ellis Volvo. We love our new car and will return to this dealership in the future. More

My experience with Justin Barnes at Volvo Cars Mall of GA was fantastic. I flew to Atlanta from NC to pick up my wife’s red xc90. Justin was kind enough to do a complimentary pickup at the airport. Once I was fantastic. I flew to Atlanta from NC to pick up my wife’s red xc90. Justin was kind enough to do a complimentary pickup at the airport. Once I got to the dealership; the xc90 was exactly as advertised. The dealership was especially clean and full of attentive staff members. I would definitely recommend purchasing from Justin at Volvo Cars! More

The dealership of Jim Ellis Volvo was fantastic from the sale to financing. It was such a relief to have a dealership understand the value of my time. sale to financing. It was such a relief to have a dealership understand the value of my time. More

This was my 5th time buying a car, and I must say the smoothest experience. I purchased this over the internet and at first was a little hesitant, however Justin was very helpful, offered an amazing deal smoothest experience. I purchased this over the internet and at first was a little hesitant, however Justin was very helpful, offered an amazing deal that I couldn’t pass. They car was delivered to my door in perfect condition. I highly recommend this dealership. Thank you! More