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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

February 03, 2020

Service department is top notch I bought my car from another Volvo dealership in Atlanta (not to be named) and they were jerks so I vowed not to go back to them for service. I'm in A More

by KLGCOUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2020

An Amazing Experience I have to say that Zach was an amazing sales consultant and made our experience very pleasant. The whole process was smooth and Zach was very patient More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rex Graham, Zach Cardaropoli, Ken Wang, Zach Miller-Hogg
February 01, 2020

I so appreciated Zach's southern demeanor and the respectful way that he worked with me. He was not negative; he didn't poor mouth, and he didn't try to sell me more than what I came to see and ultim More

by MelanieMoncrief
Recommend Dealer
Yes
Employees Worked With
Billy Kirk, Zach Miller-Hogg
February 01, 2020

This is the second car we have bought from Louis. He is very respectful and thoughtful and makes sure your buying experience is easy. He LISTENS and is knowledgeable and patient to allow you to make your b More

by Bethienet
Recommend Dealer
Yes
Employees Worked With
Billy Kirk, Louis Dymant, Zach Cardaropoli
January 31, 2020

Service department is great! Michael, Tim and Marcus are always very professional and helping in getting your service needs met. Great communication too! Very please! More

by eradford
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
January 31, 2020

My experiences at this dealership have been nothing short of spectacular every time. They always take excellent care of me and to say I’m grateful would be an understatement. Every single staff member is gen More

by JodiLynn
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2020

I would recommend this dealership wholeheartedly… I was treated professionally and honestly and all of the team members were very helpful and upfront. Special kudos for the team of Justin and Justin (Barne More

by Greg
Recommend Dealer
Yes
Employees Worked With
Tim Dalton, Billy Kirk, Justin Barnes, Justin Jacoby
January 30, 2020

Excellent experience with Justin Jacoby! We had the pleasure working with Justin Jacoby and it was by far the best car buying experience I have ever had. We purchased our Volvo out of state a More

by audreyrobertsmcg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Jacoby
January 30, 2020

Purchased Certified PreOwned Car I was ecstatic about purchasing my Volvo last March, however, the luster has worn off. I didn't anticipate the expense of driving this car. Apparen More

by Sherry Cameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Barnes
Jan 31, 2020 -

Volvo Cars Mall of Georgia responded

Sherry - Thank you for bringing your concerns to our attention and apologize you are having these issues less then a year after you've purchased your new vehicle. By no means do we want any customer to have these issues so soon. I will personally look into your concerns from your last visit and what was completed at time of inspection before you purchased your vehicle 20k miles ago and will get back with you in a timely manner. If you would like to contact me directly, Tim Dalton, General Manager, I can be reached at tdalton@jimellis.com or 470-655-3700. Again my apologizes these issues have come up and will do whatever I can to help.

January 30, 2020

Thanks Richard! From our first interaction, Richard was always patient, kind and understanding. We left out first visit without a car and didn't return for several w More

by mtk
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Kirk, Ken Wang, Richard Ramey
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