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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

January 05, 2020

Great experience We live about 2 1/2 hours away and Richard took care of everything from start to finish so that we would not have a long wait once we arrived at the d More

by Crystalgibson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Richard Ramey
January 04, 2020

Good Car-Buying Experience I went to see XC40 models and I was not too sure about buying a car that day. But I met David and he explained in details about the car I was interest More

by jklee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Rex Graham
January 03, 2020

Appreciate all their help Bought a used car for my daughter and had to get a service on some rods. They were great to work with, no pressure. I drive an hour to get to the de More

by jennifer.wold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
January 03, 2020

Salesperson was not knowledgeable about the features of the vehicle...even told me to put regular gas in although the gas tank door clearly says otherwise. Prior to signing paperwork, I was given different More

by TWhitlock
Recommend Dealer
No
Employees Worked With
Ken Wang, Trevor James
Jan 03, 2020 -

Volvo Cars Mall of Georgia responded

Thank you for sharing with us our short falls and where we need to improve. In regards to fuel, Volvo "recommends" Premium fuel IF you want to optimize exact performance and horsepower and stated fuel economy. All Volvo's are designed to run on Regular gasoline without any long term engine effects. As far as Volvo Finance, their lease rates are all based on one Tier. Any lease approval will have the same rate/money factor. On a finance loan, they are tier based off credit. Our apologizes if the perception or assumption that there would be rate change. If you would like to discuss further, please contact me directly, Tim Dalton, General Manager, at tdalton@jimellis.com or 470-655-3700. Thank you again for the opportunity to earn your business and my apologizes we did not meet your expectations and provide you with a truly exceptional experience. I will take your comments and use them to train the team to communicate better and spend more time teaching them the product we sell and represent.

January 02, 2020

Laid back sales approach and friendly employees I loved my car buying experience here. Our salesman was laid back from the beginning and willing to let us test drive just to learn about the vehicles More

by kdalby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Wang, Zach Miller-Hogg
January 02, 2020

Great Experience Louis went above and beyond to get me into the car I wanted - Thank You Louis!!! I know where I will be buying all my future Volvo’s from now on.&#12 More

by jolie.scordino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Dymant
January 02, 2020

Great service, bst deals in Atlanta This is the best Volvo dealership in Georgia. They treat me fair, excellent deals and were very efficient with my time. I recommend David and Billy. More

by BKIRK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Kirk, Ken Wang
January 01, 2020

Best Service Department visit ever Marcus is the Service Department was the absolute best. He was on top of everything from the moment I arrived. He was very optimistic about my cars pr More

by MARSHA.D.LEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
January 01, 2020

Amazing service! I showed up after being irritated with another Volvo service and hoping to get quick service for my Volvo (the other company didn’t know when I would More

by saravenker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Wise
January 01, 2020

Marcus, Marcus and Marcus Marcus is the “guy” that makes your service dept tolerable when having to take time out of your day to go to the dealer for warranty and service work. More

by jason
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
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