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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

February 15, 2021

Thanks for a quick and easy transaction! Straight forward pricing and quick electronic communication. Would recommend to anyone, great inventory on the lot as well More

by Helena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Volvo Cars Mall of Georgia responded

Hi Helena, it is great to read such wonderful comments about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 15, 2021

Justin and the sales team were friendly, flexible and accommodating. Justin’s responsive communication was great and the experience exceed expectations for an online purchase. More

by gleoschilling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Justin Barnes, Greg Trask
Feb 16, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2021

Justin did a great job. Answered all of our questions and found answers if he wasn't sure. No pressure at all to purchase. Greg in Financing was very helpful. More

by motomyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Greg Trask
Feb 16, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the positive feedback, and we hope that you have a great day!

February 14, 2021

David was great to work with again. Never felt rushed or haggled like at some other dealerships.Would definitely recommend because the service and atmosphere is always top notch. More

by Melissalewis7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Volvo Cars Mall of Georgia responded

Your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

February 13, 2021

Fantastic experience! Zach was incredibly knowledgeable and went above and beyond to make sure I landed in the perfect vehicle! I highly recommend this entire team of professionals - More

by AWoodring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Miller-Hogg, Alexis Walls, Greg Trask
Feb 15, 2021 -

Volvo Cars Mall of Georgia responded

Your comments keep us motivated and working hard for all our guests, Awoodring! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

February 11, 2021

They sold me a “certified” used 2020 xc90 with warped rotors. Immediately returned and voided my purchase. The entire car was rattling when braking. They tried passing it off as rotor buildup when the ca More

by Sean899
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denton Gupton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Volvo Cars Mall of Georgia responded

Hello Sean899, I am the new General Manager at Volvo Cars Mall of Georgia and I want to apologize that your concern may not have been addressed. Would you please reach out to me directly at mgerbick@jimellis.com if I may still assist you? Sincerely, Michael Gerbick, General Manager

February 11, 2021

The experience was excellent. I used online chat with Russell first. We went to the dealership and he met us and had the car ready for us to test drive. He took his time to explain things to my wife and More

by DOCCG4K9
Recommend Dealer
Yes
Employees Worked With
Russell Rana
Feb 13, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 09, 2021

Great service, no issues and I didn't have to come back for anything else. All concerns were addressed and taken care of the first time More

by Becki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Becki, thank you for writing this fantastic review and giving our dealership such a high star rating! - Tim Dalton - General Manager - Jim Ellis Volvo Mall of Georgia

February 09, 2021

I do not enjoy a car purchasing experience and never have. I have to say that with my recent purchase it left me feeling a little better. This experience was very easy, no pressure, and everything was u More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you for the opportunity. Tim Dalton - General Manager - Jim Ellis Volvo Cars Mall of Georgia

February 08, 2021

Absolutely the best car buying experience thanks to Taylor Johnson. She was patient, friendly and very helpful in the process from the test drive to the delivery of the vehicle.I highly recommend this More

by BREBOY111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Nourie, Zach Miller-Hogg
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for the recommendation, and have an amazing day!

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