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Volvo Cars Mall of Georgia

Buford, GA

4.7
2,147 Reviews
Since 2018, Volvo Cars Mall of Georgia has been serving metro Atlanta drivers with a commitment to quality and customer satisfaction. As part of the Jim Ellis Automotive Group — which 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned several accolades, including recognition as a 2024 CarFax Top-Rated Dealer. Additionally, Volvo Cars Mall of Georgia ranked No. 3 in the nation for certified pre-owned sales in 2024 and was awarded the 2025 Reputation.com 800 Club Award. Visit Volvo Cars Mall of Georgia at 3626 Buford Drive NE, Buford, GA 30519, or online at VolvoCarsMallofGeorgia.com.
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3626 Buford Drive NE

Buford, GA

30519

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Showing 2,147 reviews

February 07, 2021

Everyone was very nice. My sales consultant was very knowledgeable and very polite. I enjoyed working with the sales manager as well as everyone else that took the time to help me purchase the car. Than More

by Joshua_zetinoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barnes
Feb 10, 2021 -

Volvo Cars Mall of Georgia responded

Hi Joshua, it is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

February 05, 2021

Car would not start several times with key. Checked it out on Wednesday, and Friday had the same problem!. Very unhappy with results. Long trip from home to volvo shop More

by LDBURG2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Rana
February 05, 2021

My experience at Volvo Mall of America was a pleasant one. Ashley was upbeat, friendly, and willing to answer all questions. She was very helpful and knowledgeable of Volvo card. More

by Kaye M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Feb 07, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 05, 2021

The Volvo dealership refused to negotiate off the sticker price, not even $1. They did promise some Volvo “swag” including clothing items & a key chain but only provided coffee mugs. Truly unbelievable in ov More

by merle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Windholz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Trask
Feb 05, 2021 -

Volvo Cars Mall of Georgia responded

Merle - Thank you for bringing our shortfalls to our attention and my apologizes you had to use an online forum to voice your dissatisfaction. In regards to selling price of the vehicle you purchased, our online price was $40,500 and we sold to you for $39,801, so my apologizes if you were unaware of the discounts we provided or how it was communicated. I also apologize if we promised you something and haven't fulfilled that promise. I will gladly take care of this immediately and send some of our Volvo Collection items to you. If there is anything more we have not followed through on or if you would like to discuss this more, please contact me, Tim Dalton - General Manager, at 470-655-3701 or tdalton@jimellis.com. Thank you again for bringing this to my attention and will personally handle sending you some items.

February 05, 2021

Great place to get your certified pre-owned, internet sales was a breeze, did not try jacking up price once I was in store to test drive. They also made the purchasing process very simple accommodating t More

by PWITT50
Customer Service
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Zach Cardaropoli, Zach Miller-Hogg, Greg Trask
Feb 07, 2021 -

Volvo Cars Mall of Georgia responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks for the recommendation, and have an amazing day!

February 04, 2021

Great experience. Had appointment setup and Justin was prepared when I got to sales office and very accommodating. Would recommend your dealership to others interested in purchasing a Volvo. More

by DTOLAND59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Greg Trask
Feb 06, 2021 -

Volvo Cars Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 04, 2021

This has been one of the best buying experience we have ever had. Russ was extremely nice to work with. If he said it he did it. Made buying our new car very easy and pleasant without pressure. Greg in f More

by HARIHAN50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Greg Trask, Russell Rana
Feb 06, 2021 -

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

February 04, 2021

This is my 3rd Volvo, this dealership and especially This is my 3rd Volvo, this dealership and especially Justin Barnes was great to work with. I drove more than 1200 miles to work with this dealershi More

by jaredl0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nourie, Justin Barnes, Alexis Walls
Feb 07, 2021 -

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 03, 2021

I highly recommend! David Windholz was a pleasure to work with from the start to the finish. We couldn't be any happier with our purchase. More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Windholz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Dalton, Alexis Walls
Feb 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi Sherry, thank you for your kind review; we are happy to pass along your comments to David here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

February 02, 2021

Very pleased! Their website made it easy to browse through multiple vehicles. We purchased from out of State and Justin Barnes helped make the process seamless! Everyone we worked with were extremely More

by Chase_Mitchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Barnes, Greg Trask
Feb 04, 2021 -

Volvo Cars Mall of Georgia responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks for the positive feedback, and we hope that you have a great day!

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