Volvo Cars Plymouth
Plymouth, MA
Filter Reviews by Keyword
By Type
Showing 602 reviews
My xc60 has been to service 3 times for the temperature reading. After the second time I contacted Taylor and she was quick to respond and made arrangements for a loaner. Finally fixed after the 3rd visit. reading. After the second time I contacted Taylor and she was quick to respond and made arrangements for a loaner. Finally fixed after the 3rd visit. Thank you Taylor! More
GreT buying experience on a used Volvo. Justin and Paul were pleasant, helpful and efficient. From arrival to departure I was there less than 2.5 hours including test drive and all the paper Justin and Paul were pleasant, helpful and efficient. From arrival to departure I was there less than 2.5 hours including test drive and all the paperwork. They delivered the car to me in a very reasonable time and accommodated my schedule. 5 stars to this point. The only thing that wasn't top notch was the detailing job. Yes, the car was clean, but I've experienced better. A few small but noticeable details were missed (e.g., polishing the chrome exhaust tips, a couple of minor blemishes that were easily removed with cleaner wax, a few smudges in the interior, less than thorough vacuuming), Obviously very cosmetic, and yes, I am picky; most wouldn't notice these things. But after a great buying experience, I was hoping for better, so 3 stars on the detailing (adequate). In the end this is just a small nit and I took care of everything in less than an hour. More
The service department was thorough, prompt, and detailed in the info they shared. My car was returned cleaned, and ready for another 10,000 miles. in the info they shared. My car was returned cleaned, and ready for another 10,000 miles. More
It isn’t their fault. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. More