Volvo Cars Plymouth

GreT buying experience on a used Volvo. Justin and Paul were pleasant, helpful and efficient. From arrival to departure I was there less than 2.5 hours including test drive and all the paper Justin and Paul were pleasant, helpful and efficient. From arrival to departure I was there less than 2.5 hours including test drive and all the paperwork. They delivered the car to me in a very reasonable time and accommodated my schedule. 5 stars to this point. The only thing that wasn't top notch was the detailing job. Yes, the car was clean, but I've experienced better. A few small but noticeable details were missed (e.g., polishing the chrome exhaust tips, a couple of minor blemishes that were easily removed with cleaner wax, a few smudges in the interior, less than thorough vacuuming), Obviously very cosmetic, and yes, I am picky; most wouldn't notice these things. But after a great buying experience, I was hoping for better, so 3 stars on the detailing (adequate). In the end this is just a small nit and I took care of everything in less than an hour. More

We love this dealer for our service. Always have excellent, personal service and also reliability. Always have excellent, personal service and also reliability. More

update took much longer. Thank you for the loaner car to get to Dr appointment ! Thank you for the loaner car to get to Dr appointment ! More

The service department was thorough, prompt, and detailed in the info they shared. My car was returned cleaned, and ready for another 10,000 miles. in the info they shared. My car was returned cleaned, and ready for another 10,000 miles. More

It isn’t their fault. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. They really can’t fix the problem. It’s the company‘s fault who won’t take care of the customers. More

The workers at the dealership are very personable and kind, they helped me so much and made the process so easy! kind, they helped me so much and made the process so easy! More

Friday 03/31, Called ahead to see if the BMW X3 was available, it was confirmed available, same day drove 2 and a half hours round trip to test drive the card, loved the car and since it was towards th available, it was confirmed available, same day drove 2 and a half hours round trip to test drive the card, loved the car and since it was towards the end of the day, I told the sales person Mark that we would let them know of our decision by Monday 04/03. I called Mark today (04/03) to confirm the car is still available and to make an offer on the car, he confirmed it was available, we offered $30,000, $700 less that the advertised price of $30,700. Mark stated he would talk to his manager and call back. I received a call back from Mark stating that the car was actually in the process of being sold and actually it was already in the process of being sold the Friday (3/31) we went to test drive the car. This dealer wasted our time and gas and made us test drive a car that was already being sold!!! I do not recommend this dealer due to this horrible experience. More

Sent me a coupon for $15. 00 off my next service. When I got there for an oil change for $135, they declared that an oil change does not count as a “service” 00 off my next service. When I got there for an oil change for $135, they declared that an oil change does not count as a “service” More

Listening to the concerns and dealing with them. Bravo. Wish you hadn’t found as many problems as you did. But guess that is better then not. Really like the fellow I dealt with. Bravo. Wish you hadn’t found as many problems as you did. But guess that is better then not. Really like the fellow I dealt with. More

Great service in a timely manner. Car was returned to me cleaner than when I dropped it off which is always nice Car was returned to me cleaner than when I dropped it off which is always nice More