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Volvo Cars Plymouth

Plymouth, MA

4.8
602 Reviews

500 Colony Place

Plymouth, MA

02360

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Showing 602 reviews

March 29, 2023

Service was fine car sale was not. Brakes should have been fixed when I purchased the car. I was told my car went through an inspection to make sure everything was in order. Obviously More

by carol.annichiarico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee , Ethan Flores
Mar 31, 2023 -

Volvo Cars Plymouth responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 28, 2023

Emma Gilmore was outstanding! Would work with her again! Service was amazing and glad I connected with her! More

by billfornaciari
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Gilmore
Mar 29, 2023 -

Volvo Cars Plymouth responded

Congratulations on your new vehicle! We are so glad that Emma had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mark Leone - Sales Manager mleone@drivepremier.com

March 27, 2023

Excellent service on our new used Volvo. Would definitely recommend to other Volvo owners for getting serviced More

by kcjhoughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho
Mar 27, 2023 -

Volvo Cars Plymouth responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 26, 2023

It’s great that they service all makes and models. Treated us great. Thank you More

by DUMAZACH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Laham, Joshua Carvalho, Jarrod White, Mark Leone, Taylor Yaffee , John Lendvai , Tim Smith, Kristie Comperchio, Ethan Flores , Paul Dumas
Mar 27, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 25, 2023

Had Mark as a salesman and he was excellent. I was in and out in 20 minutes. Fastest car I’ve ever bought. No BS More

by Liam vickers
Recommend Dealer
Yes
Employees Worked With
Mark Quersher, Paul Dumas
Mar 27, 2023 -

Volvo Cars Plymouth responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Liam, and look forward to your next visit. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 23, 2023

Ethan Flores is very responsive to our requests and a good problem solver. We live on an island and he works with our ferry schedule. More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Flores
Mar 23, 2023 -

Kristin responded

Ethan Flores is very responsive to our requests and a good problem solver. We live on an island and he works with our ferry schedule.

March 21, 2023

I’ve had other work done at Plymouth Volvo and they do very good work and it’s done in a timely manner I’m very happy with their service department More

by STERLING31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carvalho, Taylor Yaffee , Ethan Flores
Mar 22, 2023 -

Volvo Cars Plymouth responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volvo Cars Plymouth. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 12, 2023

Would appreciate additional support for those coming from the islands - loaner cars, insurance of availability of parts prior to arrival, ability to pickup vehicle from ferry. More

by Jeffrey Horenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Yaffee , Ethan Flores
Mar 13, 2023 -

Volvo Cars Plymouth responded

Thank you, Jeffrey, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We certainly understand the needs of our island customers! We will definitely share your comments with management and we look forward to working with you again. Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 12, 2023

Ethan made everything easy for me including making sure things were set with the protection plan. More

by niro212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Flores
Mar 13, 2023 -

Volvo Cars Plymouth responded

Thank you for choosing Volvo Cars Plymouth. Your feedback and rating mean a lot to us. We're glad to hear that Ethan was able to help, and we hope to see you again! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

March 10, 2023

Polite, courteous,efficient And meets scheduled appointments on time. Knowledgeable technicians and they communicate with clients with results of work and they provide knowledge transfer More

by rfdrewniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Smith, Ethan Flores
Mar 13, 2023 -

Volvo Cars Plymouth responded

Thanks for sharing your thoughts about your experience with Volvo Cars Plymouth. We appreciate your business and hope to see you again soon! Josh Carvalho - Service Manager jcarvalho@drivepremier.com

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