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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
636 Reviews

636 Reviews of Volvo Cars Santa Monica - Service Center

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May 19, 2025

Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. More

by INFO@MATTEDDY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our service department at Volvo Cars Santa Monica provided you with excellent communication and efficient warranty work. Thank you for the fantastic feedback!

May 17, 2025

Very friendly and welcoming. Received a loner car with little hassle and the car was ready sooner than expected. More

by mhniles
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words! We're glad you felt welcomed, had a smooth experience with the loaner, and that your car was ready ahead of schedule. We appreciate you choosing Volvo Cars of Santa Monica!

May 14, 2025

Between the wonderful and very beautiful greeter who receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hote More

by La Rone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilo The greeter!
May 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our team, from the warm welcome to Robert’s excellent service. We’re glad the professionalism, transparency, and efficiency made a lasting impression. We truly appreciate your feedback and look forward to serving you again soon at Volvo Cars of Santa Monica!

May 13, 2025

Friendly and helpful staff. My car was serviced promptly and efficiently. Very happy with the results. More

by DMKENNEDY58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're glad to hear our team provided prompt and efficient service. We appreciate your kind words and are happy you're pleased with the results!

May 12, 2025

I've been to your location for service many times and most times I've dealt with Klaus. He is always a pleasure to work with and this most recent time was no different - welcoming and very efficient. I l More

by TEK1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Volvo Cars Santa Monica responded

Hi, thank you for your continued visits to Volvo Cars of Santa Monica! We’re so glad to hear Klaus has consistently provided you with a welcoming and efficient experience. He truly is a valued part of our team, and we appreciate your kind words!

May 10, 2025

I took my car in for standard maintenance. Robert was great. He was well informed and knew exactly what work was required. He had my car ready after a few hours and applied a discount coupon I More

by DBIBAWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for the great review! I’m so glad to hear that Robert provided you with excellent service and kept you well-informed throughout your visit. It’s great that your car passed the tire and brake inspections, and we’re happy to have been able to apply your discount coupon. We look forward to assisting you again in the future!

May 10, 2025

A great change in service from the past experiences several years ago - this time friendly, fast, and very efficient More

by YERXA
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your feedback! We're so glad to hear that your recent experience was a positive one. It’s great to know that our service has made such a great improvement, and we’re thrilled that everything was fast, friendly, and efficient. We look forward to continuing to provide excellent service moving forward!

May 08, 2025

Friendly and professional service. I appreciate the quick diagnosis, notification, and service of the vehicle. More

by Johnny Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (Technician); Johnny (Scheduled Service)
May 08, 2025 -

Volvo Cars Santa Monica responded

Thank you, Johnny! We’re glad you experienced friendly and professional service, and we appreciate your recognition of our quick diagnosis and communication. We look forward to assisting you again at Volvo Cars of Santa Monica!

May 08, 2025

The folks at Volvo Santa Monica are Always helpful and friendly and quickly turned around my car, and provided me with a loaner, More

by BRANCH1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're thrilled to hear that our team at Volvo Cars of Santa Monica provided you with helpful and friendly service. We look forward to assisting you again in the future!

May 07, 2025

Great service, reliable and prompt. Great communication too. They make it very easy to get service More

by JSCURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Scurrier, we're delighted to hear that you found our service at Volvo Cars Santa Monica reliable and easy! Thank you for the positive feedback! Safe travels!

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