Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
364 Reviews
4.9

364 Reviews

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364 Reviews of Klaus de Paz

April 22, 2026

Dealership Rating
Employee Rating

The service department has always been helpful and supportive regarding any issues my vehicle may be experiencing. More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear the service department at Volvo Cars of Santa Monica has continued to be helpful and supportive with your vehicle needs. It is always reassuring when you can rely on consistent care and clear communication whenever something comes up. We look forward to continuing to support you in the future.

April 22, 2026

Dealership Rating
Employee Rating

The service department has always been helpful and supportive regarding any issues my vehicle may be experiencing. More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear the service department at Volvo Cars of Santa Monica has continued to be helpful and supportive with your vehicle needs. It is always reassuring when you can rely on consistent care and clear communication whenever something comes up. We look forward to continuing to support you in the future.

April 21, 2026

Dealership Rating
Employee Rating

Great service, helpful staff, addressed every item, always finished quickly. Highly recommend Volvo SM service dept. More

by GEORGIAHAMILBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian

Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear your visits at Volvo Cars of Santa Monica have been consistently efficient and thorough. It is always good knowing the team has been able to take care of everything you needed while keeping things moving quickly. We truly appreciate your recommendation and look forward to seeing you again.

April 09, 2026

Dealership Rating
Employee Rating

They always take care of me and my Volvo S90 with care and precision. Thank you! More

by viimmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 09, 2026

Volvo Cars Santa Monica responded

Thank you for your loyalty and feedback! We look forward to assisting you again in the future. Safe travels in your Volvo S90! - The Volvo Cars Santa Monica Team

April 07, 2026

Dealership Rating
Employee Rating

Very kind and professional team , I love my Volvo and when the lease is over I’m getting a new one More

by SARAGOLD210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 08, 2026

Volvo Cars Santa Monica responded

Hi Sara, That’s wonderful to hear. A kind and professional experience makes all the difference, and we’re so glad you’re loving your Volvo. We look forward to helping you into your next one when the time comes. Thank you for choosing Volvo Cars of Santa Monica!

April 07, 2026

Dealership Rating
Employee Rating

EVERYTHING WAS DONE TIMELY, AND MY CAR CAME BACK CLEAN AND PERFECT. GLAD TO DO SERVICE WITH YOU. More

by MARVINGELFAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Volvo Cars Santa Monica responded

Hi Marvin, We’re thrilled to hear everything was handled so smoothly and that your car came back looking perfect. It’s great to know your service experience left you happy. Thank you for choosing Volvo Cars of Santa Monica!

April 06, 2026

Dealership Rating
Employee Rating

Robert was very helpful, and also took into account my other recent issues. He’s always responsive. More

by MBOICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 07, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear Robert was so helpful and took the time to consider your recent concerns. His responsiveness really makes a difference when you need support. We are glad you continue to have a positive experience with him at Volvo Cars of Santa Monica.

April 03, 2026

Dealership Rating
Employee Rating

Did a great job, thanks! Will be back. Appreciate the service. Best of luck to you. More

by BRAD@ALTFEST.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 03, 2026

Volvo Cars Santa Monica responded

It was our privilege to serve you, Brad! Take care and we'll see you next time here at Volvo Cars Santa Monica!

April 01, 2026

Dealership Rating
Employee Rating

Ian has been great helping me to navigate some repairs. I can always get my car in promptly. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 02, 2026

Volvo Cars Santa Monica responded

Hi Meghann, thank you for sharing your experience with Volvo Cars of Santa Monica. It is great to hear Ian has been such a reliable resource when it comes to your repairs and making sure your visits are scheduled quickly. We will be sure to pass along your kind words. We look forward to continuing to support you with your vehicle needs.

April 01, 2026

Dealership Rating
Employee Rating

Solid Team, Klause follow up with me the whole way. Will use this team again More

by MEVANS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Volvo Cars Santa Monica responded

Hi, thank you for the great review. We are glad to hear Klause and the team at Volvo Cars of Santa Monica provided thorough follow up and a solid experience. We look forward to assisting you again in the future.

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