Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
373 Reviews
4.9

373 Reviews

Write a Review

373 Reviews of Klaus de Paz

May 17, 2026

Dealership Rating
Employee Rating

The staff is very helpful and everything was professional and communicated very well so I will keep coming here for service. More

by CANDYBORODITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 18, 2026

Volvo Cars Santa Monica responded

Hello Candy, thank you for your thoughtful review of Volvo Cars of Santa Monica! We are happy to hear the team kept you well informed throughout your visit and provided the professional service you were looking for. It means a lot to know you plan to return for future service visits, and we look forward to welcoming you back!

May 16, 2026

Dealership Rating
Employee Rating

They were very friendly, quick to respond, and had the work finished well in advance of expectations. More

by THOMPSON.BRETTD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Volvo Cars Santa Monica responded

Hello Brett, Thank you for choosing Volvo Cars of Santa Monica! We are glad to hear the team was friendly, responsive, and completed your work ahead of schedule. We appreciate your feedback and look forward to assisting you again in the future!

May 13, 2026

Dealership Rating
Employee Rating

Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More

by ardg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 14, 2026

Volvo Cars Santa Monica responded

Hi, great to hear Robert and the team at Volvo Cars of Santa Monica were able to quickly get you taken care of during a busy morning. Glad it turned out to be something simple with the gas cap. Thanks for sharing your experience.

May 11, 2026

Dealership Rating
Employee Rating

i appreciate the service by the santa monica team. very thorough, professional and friendly to the customer. More

by Johnny Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Johnny

May 11, 2026

Volvo Cars Santa Monica responded

Hello Johnny, we appreciate you taking a moment to share your experience at Volvo Cars of Santa Monica. It is great to hear the team delivered thorough professional service while keeping things friendly throughout your visit. We look forward to seeing you again next time.

May 10, 2026

Dealership Rating
Employee Rating

I had a good experience here. They were friendly, efficient, and communicated well. Made my life easy. More

by GAYLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 11, 2026

Volvo Cars Santa Monica responded

Hello, thank you for taking a moment to share your experience with Volvo Cars of Santa Monica. We are glad to hear the team made things smooth, friendly, and easy to follow throughout your visit. We appreciate you choosing us and hope to see you again in the future.

May 08, 2026

Dealership Rating
Employee Rating

After going in for 30K annual service maintenance, still left with service maintenance alert, front sensor alert, and low windshield fluid alert, popping up. Makes me wonder if the rest of the alleged inspe More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Volvo Cars Santa Monica responded

Hello Savonn, we are sorry to hear about the concerns you are still seeing after your 30K service at Volvo Cars of Santa Monica. We understand how frustrating it is when warning alerts remain and can definitely see why that would raise questions about the inspection. This is not the experience we want for our customers. Please reach out to the service department so we can review your visit details and take a closer look at what is going on with your vehicle.

May 05, 2026

Dealership Rating
Employee Rating

The professionals at this service center have always been extremely helpful and friendly. I very much appreciate all their efforts to make things smooth for the customer. More

by ABOLOORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 06, 2026

Volvo Cars Santa Monica responded

Hello, it’s great to hear you continue having such a positive experience with the service team at Volvo Cars of Santa Monica. Friendly, helpful communication goes a long way in making service visits feel easy, so it’s nice to know that has stood out to you. We really appreciate you taking a moment to share this.

May 03, 2026

Dealership Rating
Employee Rating

The team continues to service my every need and go above and beyond in ensuring that my vehicle is safe and pristine. Thank you again & again. More

by JAZLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

Volvo Cars Santa Monica responded

Hello, it means a lot to hear the team continues to go the extra mile to keep your vehicle in great shape and give you peace of mind. Your kind words truly mean a lot to everyone at Volvo Cars of Santa Monica. We look forward to taking care of your vehicle again next time.

May 01, 2026

Dealership Rating
Employee Rating

Always very attentive and friendly. They listen to what I ask, evaluate, and offer solutions. More

by Mia Bilich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 02, 2026

Volvo Cars Santa Monica responded

Hi Mia, it is great to hear the team has been attentive and friendly during your visits. We are glad they take the time to listen carefully and help you find the right solutions. We appreciate you choosing Volvo Cars of Santa Monica.

April 22, 2026

Dealership Rating
Employee Rating

The service department has always been helpful and supportive regarding any issues my vehicle may be experiencing. More

by ES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Apr 22, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear the service department at Volvo Cars of Santa Monica has continued to be helpful and supportive with your vehicle needs. It is always reassuring when you can rely on consistent care and clear communication whenever something comes up. We look forward to continuing to support you in the future.

1
...

Dealership Inventory (227 Vehicles)

new 2026 Volvo XC40 car, priced at $52,085
2026 Volvo XC40
new
Sand Dune Metallic exterior
Automatic
All-wheel Drive
used 2023 Volvo XC60 car, priced at $34,189
2023 Volvo XC60
used
Silver exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $58,135
2026 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 Plug-In Hybrid car, priced at $54,550
2025 Volvo XC60 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 Plug-In Hybrid car, priced at $80,770
2026 Volvo XC60 Plug-In Hybrid
new
Forest Green exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $81,960
2026 Volvo XC90 Plug-In Hybrid
new
Bright exterior
Automatic
All-wheel Drive