384 Reviews
Write a Review384 Reviews of Klaus de Paz
October 11, 2026
My go to for maintenance. Excellent, fantastic service, thank you! Very highly recommend a+++ all around. Excellent, fantastic service, thank you! Very highly recommend a+++ all around. More
Other Employees Tagged: Robert Munoz , Lili, Johnny
September 29, 2026
I love my Santa Monica dealership. The service people are always polite, efficient and reliable. The car is all electric and sometimes beyond my understanding, but the service people e The service people are always polite, efficient and reliable. The car is all electric and sometimes beyond my understanding, but the service people explain any issues that I have. It’s a great car—my favorite in 50 years of car ownership. More
Other Employees Tagged: Robert Munoz
August 26, 2026
This is the only Service Center I go to for my Volvo. It is always a low stress experience. Everyone is polite and helpful. Klaus is professional, pleasant, and answers all my questions about needed work It is always a low stress experience. Everyone is polite and helpful. Klaus is professional, pleasant, and answers all my questions about needed work on my car with clear explanations.My car runs beautifully, and that is due to the excellent work that is done at this service center. More
August 14, 2026
I always get provided with the best customer service. Everyone is always so nice and helpful. I always leave satisfied. Everyone is always so nice and helpful. I always leave satisfied. More
Other Employees Tagged: Robert Munoz
July 04, 2026
They are so nice at Volvo Santa Monica. They are the same level of service every time. They are the same level of service every time. More
Other Employees Tagged: Robert Munoz
June 13, 2026
Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair It was a bigger deal than I anticipated, but an apparently necessary repair More
Other Employees Tagged: Robert Munoz
June 02, 2026
The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there any discounts that might apply. I appreciate that pick up and return rides are always offfered. And, of course, I appreciate that the car is returned after a nice wash! More
Other Employees Tagged: Robert Munoz
June 01, 2026
It was a very easy experience. I was able to do everything over text and they delivered my car. I was able to do everything over text and they delivered my car. More
Other Employees Tagged: Robert Munoz
May 28, 2026
Solid customer engagement. The team worked hard to ease the disturbance of work delays with parts. The team worked hard to ease the disturbance of work delays with parts. More
Other Employees Tagged: Robert Munoz
May 25, 2026
Volvo Santa Monica service is the best! Been going here for years. Always great and reliable! Been going here for years. Always great and reliable! More
Other Employees Tagged: Robert Munoz

