Klaus de Paz

Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair It was a bigger deal than I anticipated, but an apparently necessary repair More

by GARY.N.JACOBS Verified Customer Verified Customer

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The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there any discounts that might apply. I appreciate that pick up and return rides are always offfered. And, of course, I appreciate that the car is returned after a nice wash! More

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It was a very easy experience. I was able to do everything over text and they delivered my car. I was able to do everything over text and they delivered my car. More

by JTSCATTON Verified Customer Verified Customer

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Solid customer engagement. The team worked hard to ease the disturbance of work delays with parts. The team worked hard to ease the disturbance of work delays with parts. More

by MKISGEN Verified Customer Verified Customer

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Volvo Santa Monica service is the best! Been going here for years. Always great and reliable! Been going here for years. Always great and reliable! More

by ERIC@ERICKOPS.COM Verified Customer Verified Customer

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I recently brought my car in for service at Volvo Cars Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid atten Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid attention to every detail. They even cleaned the interior so well that the car honestly felt brand new when I got it back. I also want to especially thank Robert Munoz for his professionalism and kindness. After I left, he proactively contacted me to let me know that I had accidentally left my wallet at the dealership. Realizing it was safe there immediately gave me so much peace of mind. That level of honesty and care really means a lot. More

by Jiming Verified Customer Verified Customer

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I have a 100,000 mile warranty on my Volvo XC60 and when I came in to do a service that should be covered under my warranty, I was dennied the coverage and had to pay out of pocket. I did reach out to Volv I came in to do a service that should be covered under my warranty, I was dennied the coverage and had to pay out of pocket. I did reach out to Volvo corporate to express my fustration. I hope they able to reverse my charge for the service. More

by CARLONE1 Verified Customer Verified Customer

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The staff is very helpful and everything was professional and communicated very well so I will keep coming here for service. and communicated very well so I will keep coming here for service. More

by CANDYBORODITSKY Verified Customer Verified Customer

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They were very friendly, quick to respond, and had the work finished well in advance of expectations. work finished well in advance of expectations. More

by THOMPSON.BRETTD Verified Customer Verified Customer

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Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More

by ardg0 Verified Customer Verified Customer

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