Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica

Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
384 Reviews
4.9

384 Reviews

Write a Review

384 Reviews of Klaus de Paz

October 11, 2026

Dealership Rating
Employee Rating

My go to for maintenance. Excellent, fantastic service, thank you! Very highly recommend a+++ all around. More

by Volvoowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz , Lili, Johnny

Oct 11, 2026

Volvo Cars Santa Monica responded

We're thrilled to hear you had a fantastic experience! Thank you for choosing Volvo Cars Santa Monica for your maintenance needs. See you next time!

September 29, 2026

Dealership Rating
Employee Rating

I love my Santa Monica dealership. The service people are always polite, efficient and reliable. The car is all electric and sometimes beyond my understanding, but the service people e More

by TERIKAHN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Sep 30, 2026

Volvo Cars Santa Monica responded

Hi Teri, We love hearing that you’re enjoying your electric Volvo! It’s nice to know our service staff are always there when you have questions about the technology or need a hand with something. We’re happy to have you as a customer at Volvo Cars Santa Monica!

August 26, 2026

Dealership Rating
Employee Rating

This is the only Service Center I go to for my Volvo. It is always a low stress experience. Everyone is polite and helpful. Klaus is professional, pleasant, and answers all my questions about needed work More

by doctordevika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Volvo Cars Santa Monica responded

Hi, it means a lot to know Volvo Cars Santa Monica is the service center you trust for your Volvo. I am glad Klaus consistently provides clear answers and helpful guidance when your vehicle needs attention. It is great to know you can count on our service team to keep your Volvo performing at its best.

August 14, 2026

Dealership Rating
Employee Rating

I always get provided with the best customer service. Everyone is always so nice and helpful. I always leave satisfied. More

by JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Aug 17, 2026

Volvo Cars Santa Monica responded

Hi Janet, thank you for your kind feedback! We're happy you always have a positive experience with our team. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

July 04, 2026

Dealership Rating
Employee Rating

They are so nice at Volvo Santa Monica. They are the same level of service every time. More

by SISSIOREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Jul 05, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars Santa Monica. It is great to hear you consistently receive the same high level of service each time you visit.

June 13, 2026

Dealership Rating
Employee Rating

Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair More

by GARY.N.JACOBS
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Jun 14, 2026

Volvo Cars Santa Monica responded

We’re so glad our team thoroughly explained everything that needed to be done to your vehicle, Gary! Thank you for choosing Volvo Cars Santa Monica and for this review. Take care!

June 02, 2026

Dealership Rating
Employee Rating

The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a More

by LINDAPETERSON306
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi Linda, it is great to hear you still choose Volvo Cars Santa Monica because of your positive experiences. We are glad Klaus and Robert continue to make each visit pleasant and that the added services like pickup, drop off, and a clean car make things more convenient. We appreciate your continued trust and look forward to seeing you again.

June 01, 2026

Dealership Rating
Employee Rating

It was a very easy experience. I was able to do everything over text and they delivered my car. More

by JTSCATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi, we are glad to hear your experience was easy and that handling everything over text made the process more convenient. It is great knowing the delivery service worked well for you. We appreciate you choosing Volvo Cars Santa Monica and hope you enjoy your new vehicle.

May 28, 2026

Dealership Rating
Employee Rating

Solid customer engagement. The team worked hard to ease the disturbance of work delays with parts. More

by MKISGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 29, 2026

Volvo Cars Santa Monica responded

Hi, we really appreciate you taking the time to share your feedback about Volvo Cars of Santa Monica. We are glad to hear the team stayed engaged and worked hard to help minimize the inconvenience caused by parts delays. We appreciate your patience throughout the process.

May 25, 2026

Dealership Rating
Employee Rating

Volvo Santa Monica service is the best! Been going here for years. Always great and reliable! More

by ERIC@ERICKOPS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

May 25, 2026

Volvo Cars Santa Monica responded

Hi Eric! We appreciate your shoutout to our team at Volvo Cars Santa Monica! We'll see you next time!

1
...

Dealership Inventory (240 Vehicles)

used 2023 Volvo C40 Recharge Pure Electric car, priced at $27,040
2023 Volvo C40 Recharge Pure Electric
used
Crystal White exterior
Automatic
All-wheel Drive
used 2023 Volvo C40 Recharge Pure Electric car, priced at $26,967
2023 Volvo C40 Recharge Pure Electric
used
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $86,252
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,082
2026 Volvo XC90 Plug-In Hybrid
new
Bright exterior
Automatic
All-wheel Drive
new 2027 Volvo XC90 car, priced at $76,227
2027 Volvo XC90
new
Onyx Black exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,582
2026 Volvo XC90 Plug-In Hybrid
new
Onyx Black Metallic exterior
Automatic
All-wheel Drive