Robert Munoz

Responsive and clear communication. Helpful in explaining any delays or issues with the car. Would use again. Helpful in explaining any delays or issues with the car. Would use again. More

by EMILIA.SCLAFANI Verified Customer Verified Customer

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Erick, Robert & Johnny have always been great! They have A+ customer service. There is always a loaner car for me and that makes getting service easy. They have A+ customer service. There is always a loaner car for me and that makes getting service easy. More

by BARBERJOVEOFLA Verified Customer Verified Customer

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The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there any discounts that might apply. I appreciate that pick up and return rides are always offfered. And, of course, I appreciate that the car is returned after a nice wash! More

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It was a very easy experience. I was able to do everything over text and they delivered my car. I was able to do everything over text and they delivered my car. More

by JTSCATTON Verified Customer Verified Customer

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Robert was quick to respond and followed up on finding out what work was covered by warranties. Valet pick up was also very helpful. Appreciate their help. out what work was covered by warranties. Valet pick up was also very helpful. Appreciate their help. More

by BONNY Verified Customer Verified Customer

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Amazing. ! Opposite of poor service at Galpin. Customer driven; whereas, Galpin makes you feel like they are doing you a favor. The extra 10 minutes from th ! Opposite of poor service at Galpin. Customer driven; whereas, Galpin makes you feel like they are doing you a favor. The extra 10 minutes from the SF Valley saved me hours dealing with Galpin. Robert Munoz was friendly, efficient, and on time. More

by MIKE@PROCOREINT.COM Verified Customer Verified Customer

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Solid customer engagement. The team worked hard to ease the disturbance of work delays with parts. The team worked hard to ease the disturbance of work delays with parts. More

by MKISGEN Verified Customer Verified Customer

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Volvo Santa Monica service is the best! Been going here for years. Always great and reliable! Been going here for years. Always great and reliable! More

by ERIC@ERICKOPS.COM Verified Customer Verified Customer

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I recently brought my car in for service at Volvo Cars Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid atten Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid attention to every detail. They even cleaned the interior so well that the car honestly felt brand new when I got it back. I also want to especially thank Robert Munoz for his professionalism and kindness. After I left, he proactively contacted me to let me know that I had accidentally left my wallet at the dealership. Realizing it was safe there immediately gave me so much peace of mind. That level of honesty and care really means a lot. More

by Jiming Verified Customer Verified Customer

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It was yet another easy and convenient service visit, Robert and his team are the best! Robert and his team are the best! More

by mrsalpert Verified Customer Verified Customer

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