Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

September 01, 2026

Dealership Rating
Employee Rating

Robert was very helpful, professional, and easy to work with. I had a great experience and would definitely recommend him! More

by Melissa G.
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2026

Volvo Cars Santa Monica responded

Hi Melissa, it’s great to hear Robert made such a positive impression during your visit. I’m glad his professionalism and helpful approach made the experience a good one. Your recommendation means a lot to the team at Volvo Cars of Santa Monica.

August 14, 2026

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I always get provided with the best customer service. Everyone is always so nice and helpful. I always leave satisfied. More

by JANET
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Aug 17, 2026

Volvo Cars Santa Monica responded

Hi Janet, thank you for your kind feedback! We're happy you always have a positive experience with our team. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

August 14, 2026

Dealership Rating
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The service team is pleasant and efficient. Drop off and pick up are quick and easy More

by BLUESKYJB
Service Price Transparency
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Recommend Dealer
Yes
Aug 15, 2026

Volvo Cars Santa Monica responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Volvo Cars Santa Monica Team

August 13, 2026

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Highly recommend. Robert and his colleagues are responsive, courteous, and professional. They arranged to have my car picked up and delivered from my home, and the ser More

by ED63
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 14, 2026

Volvo Cars Santa Monica responded

Hi, thank you for recommending Volvo Cars of Santa Monica. I’m glad Robert and the team made the service process convenient by arranging pickup and delivery while keeping everything on schedule. We appreciate you recognizing their professionalism and attention to detail.

July 04, 2026

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They are so nice at Volvo Santa Monica. They are the same level of service every time. More

by SISSIOREILLY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jul 05, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars Santa Monica. It is great to hear you consistently receive the same high level of service each time you visit.

June 30, 2026

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Robert continues to go above and beyond whenever I bring my car in for anything. I really appreciate his attention to detail and willingness to find solutions to make my experience as seamless as possible. More

by martmalazarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Volvo Cars Santa Monica responded

Hi Mart! We're so grateful to have Robert on our team! Thank you for sharing your feedback and for choosing Volvo Cars Santa Monica. We look forward to helping you again in the future!

June 20, 2026

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This dealership is 2 hours from my home but it is worth the drive because they always try to accommodate my needs and understand the effort I make to chose them More

by axf8085
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 21, 2026

Volvo Cars Santa Monica responded

Hi, thank you for making the trip to Volvo Cars of Santa Monica and for sharing your experience. It means a great deal to know that the team's efforts to accommodate your needs make the drive worthwhile. We truly value your continued trust and look forward to providing the same level of care each time you visit.

June 13, 2026

Dealership Rating
Employee Rating

Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair More

by GARY.N.JACOBS
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 14, 2026

Volvo Cars Santa Monica responded

We’re so glad our team thoroughly explained everything that needed to be done to your vehicle, Gary! Thank you for choosing Volvo Cars Santa Monica and for this review. Take care!

June 10, 2026

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Responsive and clear communication. Helpful in explaining any delays or issues with the car. Would use again. More

by EMILIA.SCLAFANI
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Volvo Cars Santa Monica responded

Emilia, we're happy to receive your five-star review of Volvo Cars Santa Monica! It's fantastic that our communication stood out. We look forward to your next visit!

June 05, 2026

Dealership Rating
Employee Rating

Erick, Robert & Johnny have always been great! They have A+ customer service. There is always a loaner car for me and that makes getting service easy. More

by BARBERJOVEOFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Reyes , Johnny ( deals with loaners and pickups )

Jun 05, 2026

Volvo Cars Santa Monica responded

Hello, Thank you for the kind words. We are glad Erick, Robert, and Johnny consistently take great care of you at Volvo Cars of Santa Monica. It is also great to hear the loaner vehicle option makes your service visits more convenient.

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