Robert was very helpful, professional, and easy to work
with. I had a great experience and would definitely recommend him!
with. I had a great experience and would definitely recommend him!
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by Melissa G.
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2026 -
Volvo Cars Santa Monica responded
Hi Melissa, it’s great to hear Robert made such a positive impression during your visit. I’m glad his professionalism and helpful approach made the experience a good one. Your recommendation means a lot to the team at Volvo Cars of Santa Monica.
I always get provided with the best customer service.
Everyone is always so nice and helpful. I always leave satisfied.
Everyone is always so nice and helpful. I always leave satisfied.
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by JANET
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Volvo Cars Santa Monica responded
Hi Janet, thank you for your kind feedback! We're happy you always have a positive experience with our team. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!
The service team is pleasant and efficient.
Drop off and pick up are quick and easy
Drop off and pick up are quick and easy
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by BLUESKYJB
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2026 -
Volvo Cars Santa Monica responded
Thank you for choosing us! We'll see you next time. Safe travels! - The Volvo Cars Santa Monica Team
Highly recommend.
Robert and his colleagues are responsive, courteous, and professional. They arranged to have my car picked up and delivered from my home, and the ser
Robert and his colleagues are responsive, courteous, and professional. They arranged to have my car picked up and delivered from my home, and the service was performed efficiently, on time, and exactly per Volvo specifications.
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by ED63
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Volvo Cars Santa Monica responded
Hi, thank you for recommending Volvo Cars of Santa Monica. I’m glad Robert and the team made the service process convenient by arranging pickup and delivery while keeping everything on schedule. We appreciate you recognizing their professionalism and attention to detail.
They are so nice at Volvo Santa Monica.
They are the same level of service every time.
They are the same level of service every time.
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by SISSIOREILLY
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2026 -
Volvo Cars Santa Monica responded
Hello, thank you for sharing your experience with Volvo Cars Santa Monica. It is great to hear you consistently receive the same high level of service each time you visit.
Robert continues to go above and beyond whenever I bring
my car in for anything. I really appreciate his attention to detail and willingness to find solutions to make my experience as seamless as possible.
my car in for anything. I really appreciate his attention to detail and willingness to find solutions to make my experience as seamless as possible. He communicates well and is mindful of my time, which I greatly appreciate.
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by martmalazarte
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Volvo Cars Santa Monica responded
Hi Mart! We're so grateful to have Robert on our team! Thank you for sharing your feedback and for choosing Volvo Cars Santa Monica. We look forward to helping you again in the future!
This dealership is 2 hours from my home but it is worth
the drive because they always try to accommodate my needs and understand the effort I make to chose them
the drive because they always try to accommodate my needs and understand the effort I make to chose them
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by axf8085
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2026 -
Volvo Cars Santa Monica responded
Hi, thank you for making the trip to Volvo Cars of Santa Monica and for sharing your experience. It means a great deal to know that the team's efforts to accommodate your needs make the drive worthwhile. We truly value your continued trust and look forward to providing the same level of care each time you visit.
Took care of the issue the service department identified.
It was a bigger deal than I anticipated, but an apparently necessary repair
It was a bigger deal than I anticipated, but an apparently necessary repair
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by GARY.N.JACOBS
Verified Customer
Verified Customer
Jun 14, 2026 -
Volvo Cars Santa Monica responded
We’re so glad our team thoroughly explained everything that needed to be done to your vehicle, Gary! Thank you for choosing Volvo Cars Santa Monica and for this review. Take care!
Responsive and clear communication.
Helpful in explaining any delays or issues with the car. Would use again.
Helpful in explaining any delays or issues with the car. Would use again.
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by EMILIA.SCLAFANI
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Volvo Cars Santa Monica responded
Emilia, we're happy to receive your five-star review of Volvo Cars Santa Monica! It's fantastic that our communication stood out. We look forward to your next visit!
Erick, Robert & Johnny have always been great!
They have A+ customer service.
There is always a loaner car for me and that makes getting service easy.
They have A+ customer service.
There is always a loaner car for me and that makes getting service easy.
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by BARBERJOVEOFLA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Erick Reyes
, Johnny ( deals with loaners and pickups )
Jun 05, 2026 -
Volvo Cars Santa Monica responded
Hello,
Thank you for the kind words. We are glad Erick, Robert, and Johnny consistently take great care of you at Volvo Cars of Santa Monica. It is also great to hear the loaner vehicle option makes your service visits more convenient.