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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
656 Reviews

656 Reviews of Volvo Cars Santa Monica - Service Center

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June 11, 2025

My experience at the Volvo Cars Santa Monica service center was absolutely outstanding! From start to finish, the process was smooth, professional, and customer-focused. A special thank you to Robert More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

June 11, 2025

Very satisfied with the service I was provided with. Laiza explained everything in detail and was very polite and respectful. More

by JASPREETSANGHERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Jun 11, 2025 -

Volvo Cars Santa Monica responded

We’re so glad to hear you had a great experience! Laiza will be happy to know her clear communication and professionalism stood out. Thank you for your kind words, we appreciate you trusting us with your service!

June 11, 2025

I recently brought my Volvo in for a diagnostic at Volvo Cars Santa Monica, and I couldn’t be more impressed with the level of service I received. From the moment I arrived, the team was welcoming and ef More

by ESA_ART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the thoughtful review. We're thrilled to hear your experience was smooth and customer-focused from start to finish. Robert will truly appreciate the kind words. We look forward to welcoming you back next time!

June 10, 2025

Quick and quality service. Team was very nice. Appreciated the Lyft ride while car was being worked on. More

by will.moss43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Volvo Cars Santa Monica responded

Thanks for the great feedback, Will! We're glad the service was both quick and high quality, and that our team took good care of you. Happy to hear the Lyft ride helped make things more convenient while your car was in the shop. We appreciate you choosing us!

June 09, 2025

Klaus was great! And so was the entire team. Would recommend for sure. Thank you. More

by THEODORE.BRESSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Volvo Cars Santa Monica responded

Hi Theodore, thanks for the fantastic review! We're thrilled to hear Klaus and the entire team were great. Your recommendation means the world to us! Thank you, and we hope to see you again soon!

June 06, 2025

These guys are great! They always underpromise and over deliver. They had a lot of work done in 4 hours and were very helpful and accommodating. More

by ATAYLOR1770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Aguilar
Jun 08, 2025 -

Volvo Cars Santa Monica responded

Thank you so much for the kind words! We’re glad to hear the team was able to take care of everything quickly and go above your expectations. It's always our goal to make things as smooth and accommodating as possible. We truly appreciate your trust and look forward to helping again!

June 06, 2025

I have had a great experience so far with Volvo of Santa Monica. Everyone has been great this far. More

by MESQUIVEL1984
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Volvo Cars Santa Monica responded

Thank you for the kind words! We’re happy to hear your experience with Volvo of Santa Monica has been great so far. Our team truly appreciates your feedback, and we’re here to keep things just as smooth moving forward!

June 05, 2025

Everyone was great. They even picked my car up and delivered it for me. Xxxxxxxxxx More

by KISSMEKATY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Volvo Cars Santa Monica responded

Hi, we’re happy to hear everyone took great care of you. Our pick-up and delivery service is designed to make your experience as convenient as possible. Thanks for sharing your feedback!

June 05, 2025

The staff made it so easy to drop off my vehicle for servicing. It took less than five minutes. Picking up my vehicle later that day was just as quick and hassle-free. All of the staff were friendly and More

by Sterno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Volvo Cars Santa Monica responded

Hi, we’re glad to hear dropping off and picking up your vehicle was quick and hassle-free. Our team at Volvo Cars Santa Monica takes pride in providing friendly, attentive service to make your experience smooth and enjoyable. Thank you for your kind words!

June 01, 2025

They were friendly and knowledgeable. They made sure all my questions were answered to my satisfaction. More

by INDIGO1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with friendly and knowledgeable service. Thank you for sharing your experience, and we're always here if more questions arise!

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