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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.8
619 Reviews

619 Reviews of Volvo Cars Santa Monica - Service Center

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April 30, 2025

Great communication, great service. I’d recommend bringing your Volvo here for any service needs More

by WARRENBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Robert is great! He loves his job and goes above and beyond to meet his client’s needs and provide exceptional customer service! I’ve been taking my Volvo XC60 to th More

by TINA_T82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Volvo Cars Santa Monica responded

Tina, we're delighted to hear that Robert has been providing exceptional service for your Volvo XC60 at Volvo Cars Santa Monica! Thank you for being a loyal customer over the years. We appreciate your kind words and look forward to continuing to serve you!

April 28, 2025

Excellent customer service. Friendly, professional and timely. I could drive to a closer service center but this one is worth the drive. More

by NIKKIMCA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi Nikki! Thank you for your amazing feedback. We're thrilled to hear you experienced friendly, professional, and timely service. We're honored that you choose Volvo Cars of Santa Monica, even with the extra drive! We look forward to seeing you again!

April 26, 2025

I have been coming to this dealership for service ever since I leased then bought this Volvo is 2021. Robert has always been professional, helpful, and timely. More

by SSTEGEMOELLER
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi! Thank you for your continued trust in Volvo Cars of Santa Monica. We're so glad to hear that Robert has consistently provided professional, helpful, and timely service since you leased and then purchased your Volvo. We truly appreciate your loyalty and look forward to assisting you again!

April 26, 2025

Prompt and friendly. One of the better experiences I have had at a dealership. Thanks More

by RAMONA.TRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Volvo Cars Santa Monica responded

Hi Ramona! Thank you for your kind words. We're so glad to hear that your experience was prompt and friendly. We truly appreciate your feedback and are happy to have provided one of the better experiences you've had at a dealership. We look forward to serving you again!

April 25, 2025

I've been coming to this car center for a while now, and every single time, the service has been outstanding. Klaus is always friendly, knowledgeable, and genuinely committed to doing quality work. Whether More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Volvo Cars Santa Monica responded

Young, thank you for your kind words! We're delighted to hear that Klaus and the Volvo Cars Santa Monica team consistently provide outstanding service. We appreciate your trust in us and look forward to continuing to make car care stress-free for you!

April 25, 2025

Klaus and the entire service department are amazing. I can rely on their estimates, proper repairs and fair costs. I feel fortunate. Plus, they delivered my vehicle. That's just a bonus. They will a More

by LAURIERUTTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Volvo Cars Santa Monica responded

Thank you, Laurie, for your kind words! We're thrilled to hear that Klaus and the service team at Volvo Cars of Santa Monica continue to provide you with reliable estimates, quality repairs, and fair costs. We're also glad you enjoyed the added bonus of vehicle delivery! We truly appreciate your trust and are honored to be your go-to team.

April 24, 2025

Robert is the best service guy out there, he has taken care of my 2 Volvos for almost 9 years More

by PEYMANKOHANZADEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Volvo Cars Santa Monica responded

We love hearing this—thank you for the five stars! - Volvo Cars Santa Monica

April 24, 2025

Annual service was a super easy process for pickup and delivery of the vehicle from my home. More

by ACPERRY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Volvo Cars Santa Monica responded

You’re a star for giving us five stars! We’ll see you next time! - Volvo Cars Santa Monica

April 24, 2025

The staff are super nice and the rubber answer all my questions and this is super friendly and after service done that you even wash my car I was so happy my car looks like new again thanks guys More

by ICEMAXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica provided you with a friendly and thorough service experience. It's great to know your car feels like new again after the wash! Thanks for sharing your positive feedback.

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