Volvo Cars Seattle

Service at Bob Byers Ravenna Volvo The service was better after I voiced my concerns. Thank you..I wasn't called when my car was ready.. Therefore I waited unnecessarily an extra hour The service was better after I voiced my concerns. Thank you..I wasn't called when my car was ready.. Therefore I waited unnecessarily an extra hour in the Show room. Also my car hadn't been washed.. . This was all taken care of after I called and voiced my concerns Thank you. More

Oil check and check engine light Always wonderful service, fast and thorough. The staff are always happy to explain the work they have done on my car and answer any additional questio Always wonderful service, fast and thorough. The staff are always happy to explain the work they have done on my car and answer any additional questions. More

routine service Addressed all my issues and very handy to pick up the car after the service department closes in the new car showroom. The sales guys are super nice! Addressed all my issues and very handy to pick up the car after the service department closes in the new car showroom. The sales guys are super nice! More

Efficienbt and friendly purchase experience. They are sometimes slow in responding to email inquiries, but do provide helpful information. Delivery of new vehicle was fast and friendly. Deliver They are sometimes slow in responding to email inquiries, but do provide helpful information. Delivery of new vehicle was fast and friendly. Delivered vehicle was not totally clean on the outside, but interior was fine. Explanations of vehicle features was good, but it would have been helpful to have taken a short test drive. More

Well done I had a couple of minor issues with my car, but they got me in promptly, and had it repaired within an hour. Just enough time with the paper and a cup I had a couple of minor issues with my car, but they got me in promptly, and had it repaired within an hour. Just enough time with the paper and a cup of coffee! More

Personalized attention is best Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". Building a relationship with a service provider can be difficult. In the 26 years of Volvo ownership I have never felt like "just another customer". I've been able to effortlessly build first-name relationships with your service desk people. This helps a lot when the news is bad, and we celebrate together when the news is good. Even some of the service bay personnel recognize me and my car and are friendly and interested. As far as the work itself, I've never had a service job go bad, never had to complain. Since I am facing another big job next week, this history makes it a bit easier to accept. And may I add my great appreciation for Scott Thompson, who, when I call in, answers the phone with "Hi, Pat..." Service like this is hard to find, and I want to say "Thank You" to Scott, and to all the others whose names I have not learned. Thank you. Of course, I wish the repairs did not cost as much. As a retired teacher on a fixed income, I do appreciate the coupon booklet that came just in time for this pending service. Every little bit helps. Friends tell me about this or that alternate service shop, but I am not inclined to risk the security I feel about Bob Byers' service. More

Great service Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. Took care of a continuing problem with a panel under the front corner of the car that should stay fixed this time. Did so with minimal cost. More

Great service From the time I made the service appointment to the time it was done, every step went smoothly and efficiently. The guys were friendly and answered q From the time I made the service appointment to the time it was done, every step went smoothly and efficiently. The guys were friendly and answered questions knowledgeably. More

Mature Volvo Lovely people who keep my 1992 740 wagon in great shape! Highly recommend Bob Byers Volvo for all things Volvo. The complimentary car wash and shuttl Lovely people who keep my 1992 740 wagon in great shape! Highly recommend Bob Byers Volvo for all things Volvo. The complimentary car wash and shuttle service are nice amenities, too. More

Very good service. Steve communicated very well and service was on time and well done. Invoice was very detailed and inspection report complete. I am planning future vis Steve communicated very well and service was on time and well done. Invoice was very detailed and inspection report complete. I am planning future visits. More