Volvo Cars Silver Spring

Happy Customer! My husband and I were looking for a new vehicle to replace one that was recently totaled. Volvo was high on our list because of safety features and to My husband and I were looking for a new vehicle to replace one that was recently totaled. Volvo was high on our list because of safety features and to accommodate our growing family. Iris Harley was our sales person and listened to all the things we were looking for in our new car. She matched us with a certified used 2018 xc60 with low miles and at a great price! We feel very lucky to have had Iris help us with this purchase as she was very patient, friendly, and knowledgeable. We never felt rushed or pressured and felt comfortable before making any decisions. I don’t think we would have made this purchase without her assistance. If you come into this location both Iris and Eddie, one of the sales managers, will be very easy to work with. The service center at this location is also very responsive. Thank you! More

Great experience, great vehicle Brady helped us get the car we wanted for the price we were comfortable paying. He followed up after to make sure we didn't have any questions. The pr Brady helped us get the car we wanted for the price we were comfortable paying. He followed up after to make sure we didn't have any questions. The process was quick and easy. We will definitely be back in the future. More

Excellence Iris was so wonderful! She was knowledgeable and no pressure. She and her colleagues worked with me on a bit of an unusual situation with ease! Iris was so wonderful! She was knowledgeable and no pressure. She and her colleagues worked with me on a bit of an unusual situation with ease! More

Great customer service...very personable. My experience at Volvo of Silver Spring was a stress free one. Peter has a wealth of knowledge and is very attentive to a customers needs and wants. V My experience at Volvo of Silver Spring was a stress free one. Peter has a wealth of knowledge and is very attentive to a customers needs and wants. Very through sales person...I have only purchased the vehicle a six days ago and have recommended the dealership as well as Peter to all of my associates. More

Muy buena atención y amabilidad Me atendió muy bien buena amabilidad y calidad de trabajo yo y mi familia estamos felices con la compra y lo recomendaré por la buena atención Me atendió muy bien buena amabilidad y calidad de trabajo yo y mi familia estamos felices con la compra y lo recomendaré por la buena atención More

Excellent Service from Neal Neal is an excellent salesperson. He really knows his Volvos, and he's well informed with current incentives. Working with Neal was a breeze, and he d Neal is an excellent salesperson. He really knows his Volvos, and he's well informed with current incentives. Working with Neal was a breeze, and he didn't jerk us around like some other dealers in the area. More

2019 XC60 Lease Great experience as always at Volvo Silver Spring. Peter is the most responsive and accommodating car sales person we have come across. Thanks for you Great experience as always at Volvo Silver Spring. Peter is the most responsive and accommodating car sales person we have come across. Thanks for your help! More

Excellent Buying Experience I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for a new vehicle after running my 2008 Volvo XC90 more than 220k miles. I honestly dreaded the thought of having to go through the new car buying process, primarily because I assumed that I would be inundated with emails/calls etc. I was pretty certain I wanted another Volvo, but I wasn’t sure until after I started considering other makes/models. My mind kept going back to Volvo based on my experience with my XC90 – safety and durability were most important to me, so I decided I would stick with Volvo for these reasons. I started researching MD and VA Volvo dealership inventories online approximately 8 weeks before my actual purchase. Silver Spring had a pretty large inventory, so I requested some info via their website, and was immediately contacted by a sales consultant, Peter Larson. Initially we communicated via email, but later in the process texting was more efficient for both of us. It was clear to me that Peter was experienced; he is very knowledgeable about these vehicles, and I never felt like he was being “sales-y”/pushy or eager to sell me a car. A couple weeks later, I was ready to test drive some vehicles. I didn’t want to feel pressured, so I went to Silver Spring dealership without making an appointment. Peter happened to be there that day, and was happy to take me out for some test drives. I felt very comfortable talking to him, and asking questions, but I was not ready to commit to purchasing that day. I continued looking at Volvo inventories online, comparing models and pricing. I reached out to 2 other dealerships via websites, communicated via email with 2-3 other sales consultants at other dealerships, and visited one other dealership during the course of a couple weeks. I ended up returning to Silver Spring a few weeks later to test drive an XC90, at which point afterward, I knew I wanted an XC60. I spent a little time with Peter and Noah in the office going over the numbers, and discussing a fair offer for my 2008 XC90. Noah was very professional and courteous as he presented me with a few purchasing options, some that I had not even considered. I still had not yet committed to the purchase, and wanted to think some more before deciding. During that time, I kept communication open with Peter and Noah, but never did I feel like they were trying to pressure me in to buying. I have to commend them for offering to holding the car for me and for being patient as I thought more about it. The day before I bought the car, I emailed Peter and told him I would be there the following morning to purchase the XC60. The process took a little longer than I expected, but a lot of that time was spent on reviewing financing alternatives and ensuring that I had a thorough understanding of the vehicle maintenance and warranty requirements. Also, since it had been more than 10 years since my first Volvo purchase, I had a lot of questions regarding the car’s technology. Overall, my experience with Peter, Noah and the Silver Spring dealership was excellent and I am more than satisfied with my purchase. In my opinion, Volvos are the best vehicles on the road, nothing even comes close. The vehicles are safe, dependable, resilient, comfortable, and visually stunning! I am a Volvo customer for life! More

Exceptional customer service Had a good experience in trading my car. Brady Crosby was very helpful, knowledgeable and friendly. I had a great experience with both sales and finan Had a good experience in trading my car. Brady Crosby was very helpful, knowledgeable and friendly. I had a great experience with both sales and finance and left with the car I was looking for. Brady made my car shopping experience as smooth as possible. Thanks More

Top Notch Service! Gerard Louis was super friendly and very knowledgeable about Volvo cars. He went above and beyond to help us find the best car for our family. He trul Gerard Louis was super friendly and very knowledgeable about Volvo cars. He went above and beyond to help us find the best car for our family. He truly made the buying process go smoothly. Gerard worked closely with Noah to give us the best price for our XC60 T5, and we couldn’t be happier with our selection. More