Noah Greaney

Avoid this dealership, it’s deceptive, dishonest, and negligent. My 2018 XC60 T8’s inverter failed at 72,000 miles — a part so notoriously defective that Volvo previously extended its own warranty on it. negligent. My 2018 XC60 T8’s inverter failed at 72,000 miles — a part so notoriously defective that Volvo previously extended its own warranty on it. I asked for goodwill consideration. The dealer submitted it, for a whole week didn’t have answer. Fine. Then declines it. When we pushed for reconsideration they said it was Volvo USA not them to decide and we could submit directly. So we go through the claim process. Call every few days for an update, a total of 6 more weeks pass and they continue to tell me the decision was in Volvo USA’s hands. When it was formally denied again I called Volvo USA case manager directly, their rep told me goodwill decisions are made entirely at the regional dealer level — and that a Volvo Cars Silver Spring regional manager had already written a note in my file to deny it from day one. They knew the answer was no from week one and let me wait a total of 7 weeks anyway because they couldn’t own up to their own decision. When I finally came to pick up my car, they knowingly drove it on a completely flat tire — destroying it. I have it on video. They showed zero accountability. A known defective part, deliberate misdirection for nearly two months, and property damage on the way out. This dealership failed at every level and had the nerve to blame me for leaving it at the service center during this claim period. The reality is we HAD to, it was deemed undriveable. More

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Patel and Volvo Silver Spring were amazing. Much better than other Volvo dealers in the area. We cannot recommend him enough. He was incredibly knowledgeable and personable. He wanted to ensure Much better than other Volvo dealers in the area. We cannot recommend him enough. He was incredibly knowledgeable and personable. He wanted to ensure we had the best fit possible for our needs and answered every question we had with detail. The best buying experience we have had! More

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The team made it incredibly simple and painless to buy out my Volvo lease. Great price, easy to work with, and made it happen quickly. Fantastic experience! out my Volvo lease. Great price, easy to work with, and made it happen quickly. Fantastic experience! More

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Great place to do business. Every staff that you encounter is greeted with a spoken kind word and a smile. Your salesman, Cleveland felt like good family. Every staff that you encounter is greeted with a spoken kind word and a smile. Your salesman, Cleveland felt like good family. More

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Buying our XC40 was a wonderful experience thanks to Kofi and Patel. They showed incredible patience once we reached the final offer stage. What really stood out was the culture of the dealership; everyone f and Patel. They showed incredible patience once we reached the final offer stage. What really stood out was the culture of the dealership; everyone from management to the contract team worked together to make the final signing a pleasure rather than a chore. We truly appreciated the hospitality. More

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Excellent customer service and professionalism. From the first step through the door until the moment you sit in your new vehicle, the team makes the car buying process easy and understandable. From the first step through the door until the moment you sit in your new vehicle, the team makes the car buying process easy and understandable. More

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Jacob was so nice and patient with me with getting into a new lease. I highly recommend him! new lease. I highly recommend him! More

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Peter and Noah were fantastic. Had the vehicle we wanted waiting for us. Made the process very easy and we came away thrilled with our choice. Had the vehicle we wanted waiting for us. Made the process very easy and we came away thrilled with our choice. More

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This was a hassle free, fabulous and fast experience. When I was trying to decide whether I wanted the air suspension system or not they had me drive two cars back to back to help me decide. They poin When I was trying to decide whether I wanted the air suspension system or not they had me drive two cars back to back to help me decide. They pointed out many features other dealers did not. They never tried to upsell me on anything. We made a deal in 5 minutes. Once I decided what I wanted and did not they looked for a car with the exact specifications I wanted and I had it the next week. Highly recommend More

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I have had two great experiences with Jacob and Volvo Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my Cars of Silver Spring. Jacob sold me my first Volvo S60 (2019) several years ago and was great at walking me through the process and with getting my car connected and set up with all my preferences and showing me how everything worked. My second experience came recently when I leased my 2026 Volvo XC60 Ultra with Jacob. Jacob and the dealer worked very quickly and efficiently to get me out of a car (not a Volvo) I had leased and was not happy with and made everything work within my budget. So thankful to be back in a Volvo! More

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