Volvo Cars Silver Spring

Ultimately we chose a different brand vehicle for our family. However, I’d like to offer my two cents - if you are in the market for a Volvo, new or CPO, Volvo Cars SS should be your first stop. Ask for Peter - you will not be disappointed.

My experience buying from Volvo Cars Silver Spring was very good. Largely because my sales person, Iris Harley was very knowledgeable good. She pati6showed me many details and features of the car I was interested in. She also researched specific service records rather than guess have services were performed and provided financial options. She was persuasive very patient when I did not sign at our first meeting. She was thorough with details and guidance when we closed the deal. Very good to work with.

I recently purchased an XC60 through this dealership. Aside from a financing rate that I think is too high, the entire experience was fantastic. Honestly, it's the first time I've bought a car through the dealer that didn't make me nauseous. Our sales agent, Iris, was truly wonderful - friendly, helpful, and supremely patient with my constantly changing thoughts on the vehicle to buy.

While most everyone at the dealership was helpful, Iris made my experience great. She is pleasant, competent and efficient. She knows her product and is very capable of delivering the information clearly, patiently and without pressure. She is extremely helpful and service oriented.. Thank you Iris !

They were extremely helpful, patient, and informative. Keith was very responsive and took time to show me the features of the car. The leasing process with simple and seamless.

To Whom It May Concern: I am a returning customer to Volvo Cars Silver Spring, Mile One. I received excellent customer service. The Volvo Cars service representatives, Peter Larson, Noah Greaney, and Wyman Chow made a perfect team and my experience wonderful. All my questions were answered, and if there were an issue, further reviews were done, and I received a response before I left my first visit. Before returning for my second visit, I had called ahead and informed Peter that I intend to purchase the vehicle I selected from the internet and was able to look over on-site. Upon my arrival, I was sold on the car, and the dealership's handling of my request - Peter. He and Noah walked me through the process. Peter took my requests to the appropriate individuals, set up appointments, and followed up with the maintenance service personnel. It is important to note that in 2015 when I purchased my fourth Volvo with no trade-in, this time, I had a traded with different concerns. USAA has given me a suggest trade-in value bracket for my 2014 XC60 AWD. Peter assessment was well within the bracketed USAA quoted, which also told me Peter and Noah saw me as a valued customer that was willing to deal and understood fairness was the key to my sale. I purchased the 2019 XC60, T6I AWD. I am pleased with my purchase, and if asked, I will recommend Volvo Cars Silver Spring, MD dealership to anyone who has expressed an interest in purchasing a Volvo. I received excellent customer service from Volvo Cars Silver Spring representatives. Olivette Hooks Returning Customer

Peter was great to work with. We will be back in 39 months and hope to have a similar experience for our future purposes. Thanks.

I was at the Volvo Dealership in Silver Spring last weekend pricing out various used cars and I had the pleasure of working with Mr. Brady Crosby. First let me start by saying he was extremely patient and understanding with me. He showed me several cars that day. I was very impressed with all the knowledge he had about each car. Brady was super polite and made me feel important. He knew I wasn’t buying a car that day and still took the time to answer all my questions and made me feel important!, when I do finally make a decision on which car I would like to buy, I will definitely be coming back to see Mr. Crosby and I have recommended this dealership to several of my friends who are in the market for a Volvo. They will be asking for Brady, he was absolutely hands down the best Sales Representative I have had the pleasure of working with. Thank you

Brady helped me buy my first Volvo and made me feel comfortable that I was making the right decision with the vehicle that I was choosing

I had Brady as a salesman and he made the experience very enjoyable and was able to get me where I wanted to be on the price.