Volvo Cars Silver Spring

Excellent Buying Experience I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for I recently purchased a 2019 XC60 from Silver Spring Volvo and wanted to share my thoughts regarding my purchase experience. I was in the market for a new vehicle after running my 2008 Volvo XC90 more than 220k miles. I honestly dreaded the thought of having to go through the new car buying process, primarily because I assumed that I would be inundated with emails/calls etc. I was pretty certain I wanted another Volvo, but I wasn’t sure until after I started considering other makes/models. My mind kept going back to Volvo based on my experience with my XC90 – safety and durability were most important to me, so I decided I would stick with Volvo for these reasons. I started researching MD and VA Volvo dealership inventories online approximately 8 weeks before my actual purchase. Silver Spring had a pretty large inventory, so I requested some info via their website, and was immediately contacted by a sales consultant, Peter Larson. Initially we communicated via email, but later in the process texting was more efficient for both of us. It was clear to me that Peter was experienced; he is very knowledgeable about these vehicles, and I never felt like he was being “sales-y”/pushy or eager to sell me a car. A couple weeks later, I was ready to test drive some vehicles. I didn’t want to feel pressured, so I went to Silver Spring dealership without making an appointment. Peter happened to be there that day, and was happy to take me out for some test drives. I felt very comfortable talking to him, and asking questions, but I was not ready to commit to purchasing that day. I continued looking at Volvo inventories online, comparing models and pricing. I reached out to 2 other dealerships via websites, communicated via email with 2-3 other sales consultants at other dealerships, and visited one other dealership during the course of a couple weeks. I ended up returning to Silver Spring a few weeks later to test drive an XC90, at which point afterward, I knew I wanted an XC60. I spent a little time with Peter and Noah in the office going over the numbers, and discussing a fair offer for my 2008 XC90. Noah was very professional and courteous as he presented me with a few purchasing options, some that I had not even considered. I still had not yet committed to the purchase, and wanted to think some more before deciding. During that time, I kept communication open with Peter and Noah, but never did I feel like they were trying to pressure me in to buying. I have to commend them for offering to holding the car for me and for being patient as I thought more about it. The day before I bought the car, I emailed Peter and told him I would be there the following morning to purchase the XC60. The process took a little longer than I expected, but a lot of that time was spent on reviewing financing alternatives and ensuring that I had a thorough understanding of the vehicle maintenance and warranty requirements. Also, since it had been more than 10 years since my first Volvo purchase, I had a lot of questions regarding the car’s technology. Overall, my experience with Peter, Noah and the Silver Spring dealership was excellent and I am more than satisfied with my purchase. In my opinion, Volvos are the best vehicles on the road, nothing even comes close. The vehicles are safe, dependable, resilient, comfortable, and visually stunning! I am a Volvo customer for life! More

Exceptional customer service Had a good experience in trading my car. Brady Crosby was very helpful, knowledgeable and friendly. I had a great experience with both sales and finan Had a good experience in trading my car. Brady Crosby was very helpful, knowledgeable and friendly. I had a great experience with both sales and finance and left with the car I was looking for. Brady made my car shopping experience as smooth as possible. Thanks More

Top Notch Service! Gerard Louis was super friendly and very knowledgeable about Volvo cars. He went above and beyond to help us find the best car for our family. He trul Gerard Louis was super friendly and very knowledgeable about Volvo cars. He went above and beyond to help us find the best car for our family. He truly made the buying process go smoothly. Gerard worked closely with Noah to give us the best price for our XC60 T5, and we couldn’t be happier with our selection. More

Great car buying experience Beginning with Keith, the entire experience was professional and efficient! Follow-up has been great too with both Keith, the Volvo dealership and cor Beginning with Keith, the entire experience was professional and efficient! Follow-up has been great too with both Keith, the Volvo dealership and corporate contacts. More

Keith Listened Keith deserves the highest rating possible. He listened to my needs and showed me the various options available. He didn’t pressure me to make a decis Keith deserves the highest rating possible. He listened to my needs and showed me the various options available. He didn’t pressure me to make a decision but guided me through any questions I had. He enclosed my whole family to us about our new purchase. Thanks Keith for your time and patience. I truly LOVE my new Volvo b More

Looking for second car It was a pleasure working with Abraham. He was courteous and listened to what my needs and price ranges were and considered my options. I would recom It was a pleasure working with Abraham. He was courteous and listened to what my needs and price ranges were and considered my options. I would recommend him for future sales. More

Great Service from Keith!!! Keith was superb. Great Customer Service!!! Will always buy my cars from Keith. Keith did a great job with following up. I will refer all my friend Keith was superb. Great Customer Service!!! Will always buy my cars from Keith. Keith did a great job with following up. I will refer all my friends to Keith too. More

Appreciation Your company is successful because of you focus on its customer services. Also you know how to attract customer smoothly talking. In addition to th Your company is successful because of you focus on its customer services. Also you know how to attract customer smoothly talking. In addition to this Easy to process everything. Rewards deserve for you ! Well done Abraham keep going. More

Great experience Abraham was very knowledgeable. And he is very friendly. Noah is very funny guy. My overall experience with this dealership was great. If you need a n Abraham was very knowledgeable. And he is very friendly. Noah is very funny guy. My overall experience with this dealership was great. If you need a new car come to see Abraham. More

Excellent I would recommend the dealer in the future. I was happy and satisfied. The environment and place is clean...it has the best customer service I would recommend the dealer in the future. I was happy and satisfied. The environment and place is clean...it has the best customer service More