Volvo Cars Silver Spring

Customer Service The experience working with this dealer ship has been excellent, The staff has has gone over and above in their customer service. Peter Lawson was gre The experience working with this dealer ship has been excellent, The staff has has gone over and above in their customer service. Peter Lawson was great. He was with me in every way. I would recommend this dealer ship to everyone.. More

Incredible staff: an A+ Team with A+ Values & A+ Integrity Volvo Cars of Silver Spring is like no other in my experience. It has to do with the caliber and quality of the sales staff, management, customer ser Volvo Cars of Silver Spring is like no other in my experience. It has to do with the caliber and quality of the sales staff, management, customer service, and all the professionals who work together as a team (and work hard) there- to make it work. The selection and quality of vehicles and atmosphere are great. I worked with Iris Harley when I got my first Volvo in 2015 there (Herb Gordon/Silver Spring Volvo) and again just the other day, in getting the 2018 Volvo I'd hoped to get, not only possible, but a very satisfying experience..(...okay-to be honest,,,. I'm thrilled and my wife and I could not be happier. So, as with 2015, again the best car, and car buying experience thanks to both Iris and Noah and the team. More

Very good selection and service I did not have a Volvo in my thoughts for a new vehicle. I was looking at vehicles that had adaptive cruise control and AWD and Volvo came up in my se I did not have a Volvo in my thoughts for a new vehicle. I was looking at vehicles that had adaptive cruise control and AWD and Volvo came up in my search. I went to Costco and filled out the form. They assigned me to Brady, who contacted me promptly and worked with me to find a vehicle that worked for me. I ended up with a 2017 S60 R Design, which was slightly different than what I thought I was going to get (I was looking at V60's or XC60's to start), but the price was very compelling and lower than other dealers in the Metro Washington area. He worked with me on the credit, since I had been locked out of my Equifax credit report due to the data breach (that is a wholly different issue and Equifax does not make it easy to unlock the credit freeze). We were able to get a bank that would use a different service and we got the financing squared away. I was in and out of finance in less than 30 minutes and Brady made the process go smoothly. I was missing the owners manual and Brady stepped up by ordering the replacement manual and keeping in touch with me to get it to me. Highly recommended to work with him and the dealership. I have purchased 20+ cars over the years and this was in the top 5 for smoothest to finalize the deal. More

Amazing staff at Volvo Cars of Silver Springs I was beyond impressed with the staff at Volvo Cars of Silver Springs. Michael Wallace, Sam Soroka, and Chantelle went out of there way to make the e I was beyond impressed with the staff at Volvo Cars of Silver Springs. Michael Wallace, Sam Soroka, and Chantelle went out of there way to make the experience by far the easiest and most enjoyable I have ever had. I flew from Florida to pick up my new car and they stayed well past normal closing hours to accommodate my travels. I would highly recommend this dealership. Thanks again for all your help! Regards, Jon Bozarth More

Great Service We were looking to buy a used Volvo XC90 and found a great certified option at the Volvo Cars of Silver Spring. When we arrived they informed us they We were looking to buy a used Volvo XC90 and found a great certified option at the Volvo Cars of Silver Spring. When we arrived they informed us they actually had a car that had just arrived and was being certified that day. We worked with Michael Wallace, who was not pushy at all and listened to our concerns and was patient with a husband and wife who had different views. We ended up getting a newer model with similar miles (still certified) at a similar price. There was a little back and forth from Michael to his manager (Andy) to try to get us the best deal, but both were professional and there were not really any games. The only complaint was the detailing takes a long time, but that was due largely to the fact that the car had just come in and needed a full workup. We drove up from Richmond and would do so again to get this good of service. More

Another Great Experience! My family was traveling in DC when our car required repair. Herb Gordon Volvo gave us an immediate appointment and repaired the car so we could trave My family was traveling in DC when our car required repair. Herb Gordon Volvo gave us an immediate appointment and repaired the car so we could travel home. When it was time to buy a new car, we returned to the dealer and received outstanding customer service. More

Great experience working with Noah and Peter Noah Greeney & Peter Larson were amazing to work with! They helped me the find the car we wanted at the price I was looking for. They gave us several Noah Greeney & Peter Larson were amazing to work with! They helped me the find the car we wanted at the price I was looking for. They gave us several options to consider, located a car at another dealer and brought it to Silver Spring. The process was seamless, professional and easy! More

Outstanding sales experience We walked in cold to look at a car seen on the Internet. Brady was very helpful, positive, polite, and knew a lot about the vehicle, even though it wa We walked in cold to look at a car seen on the Internet. Brady was very helpful, positive, polite, and knew a lot about the vehicle, even though it was used, and not a Volvo. He gave us space and time to crawl all over the car, moved it out to give us better access, gave us thoughtful answers. We had a couple questions, and since it was late on a Friday, we left for the day. He was very responsive and had our answers early the next day. We returned on Saturday and bought the car. Chantelle in the business office was a joy to work with. Everyone was very friendly and positive and helpful. We got a great used car at a great price. More

Incredible and fast!!! Péter Larson was so kind and fast. He treated our time like it was very valuable. I was considerate and fun to be around! It was awesome! Péter Larson was so kind and fast. He treated our time like it was very valuable. I was considerate and fun to be around! It was awesome! More

Great experience We had a great experience at this dealership buying a new XC90. Helpful staff, great selection, great price and never felt pressure to make a decision We had a great experience at this dealership buying a new XC90. Helpful staff, great selection, great price and never felt pressure to make a decision until we were comfortable. More