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Volvo Cars Winston Salem

Winston-Salem, NC

3.1
266 Reviews

701 Peters Creek Parkway

Winston-Salem, NC

27103

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Showing 266 reviews

June 30, 2019

Happy with our experience Irma sold us our Volvo and we loved her. Great personality and was amazing with our toddler. Highly recommend working with her if you can. More

by craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irma C.
May 28, 2019

Do Not buy a used car at Volvo of the Triad WS, NC! My wife & I- a retired couple were looking for a reliable second car at a good price. We found a used car at this dealership. The service manager, Ra More

by Not a fool
Recommend Dealer
No
Employees Worked With
Irma, Melinda, Les Young, Ralph Harding
May 25, 2019

S90 Excited Volvo Customers My wife and I couldn’t be more happy with our purchase of our Volvo S90. John Ross was very helpful and knowledgeable and for him to be only a few wee More

by RobS90Long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ross, Mark Morgan
April 22, 2019

Excellent customer service! I purchased a 2019 Volvo XC90 a little over 6 months ago. I have never had such an awesome experience. They offer free car washes for life! Every time More

by Jewels XC90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Satter Sr, Mark Morgan, Scott Roten, Ralph Harding, Diana Hein, Dayle Eason, JOE YODER
April 14, 2019

Happy with your dealership. I purchased a new care from Irma on April 13th, 2019. Very happy with her. Irma was very knowledgeable in her field. Thank you. Look forward to drivin More

by Elaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irma, Darla Satter
April 10, 2019

Wonderful buying experience I was very impressed with this dealership and it's people. It was one of the nicest ones I've been in. Clean, professional and accommodating. As are a More

by Sassafras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Holder, Les Young, Thomas Wells
April 08, 2019

Great experience! Going to Volvo of Winston Salem was a great experience for me. Irma C. was so knowledgeable, had a fantastic personality and an all around pleasure to More

by Kbf70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irma C., Mark Morgan
January 11, 2019

Purchased used car Requested information via internet about used car Received information through text by a salesman seemed nice and informative. Came to drive car like More

by Horsegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Wells
February 20, 2018

Volvo of Winston Salem dealership made my purchase easy. Sales person made sure I was familiar and comfortable with my purchase. Sales staff made sure the vehicle I ordered was clean and defect free. Made More

by Mikecomzfat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallione, James Fordham, Salem Kirby
February 09, 2018

poor customer service New xc60 delivered to Volvo Cars of WS. When my wife brought it in for service she was told she had to wait at the dealer without a loaner after they More

by Dan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Satter Sr, Ralph Harding, JOE YODER
Feb 09, 2018 -

Volvo Cars Winston Salem responded

Dan, as we are constantly striving to provide the most luxurious customer experience in the entire country, we appreciate feedback from clients such as yourself. For any failure to communicate effectively on our end, I hope you will consider my sincerest apologies. Effective communication has been a huge focus at our dealership over the last year, as we feel very strongly that almost all disappointing customer experiences are a result of a breakdown in communication. There's no doubt that even the best fall short from time to time. Regarding your tires, please understand that tire replacement at 39k miles is not at all atypical. I'd like to invite you to call me personally (Les Young, General Manager) to discuss your concerns and I hope we can move forward with a positive relationship. Thank you again for your comments as we continue to grow.

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