Volvo Cars Winston Salem

average great customer service, enjoyed working with salesman. a few things could have been explained a little more. overall very happy with dealership. Will great customer service, enjoyed working with salesman. a few things could have been explained a little more. overall very happy with dealership. Will do business again More

Quick, easy purchase! In the last year, I was looking for a vehicle, and Salem Kirby was helpful and honest to tell me that the particular vehicle I wanted, at that time, w In the last year, I was looking for a vehicle, and Salem Kirby was helpful and honest to tell me that the particular vehicle I wanted, at that time, was no longer available. I appreciate her honesty and made a note that if I found another vehicle I would contact her. Found a 2008 Volvo XC70 at Volvo Cars Winston-Salem. They have a great selection of vehicles to choose from. Met with Ms. Kirby and she introduced me to Zach Hisel who set up a test drive. Zach is very knowledgeable and not pushy at all. He answered all my questions. Overall, the experience was pleasant and no hassile whatsoever. A fair price was agreed upon and thus you have a happy customer! Thanks so much! Mark and Lisa Holland More

1st transaction with Volvo Cars of WS This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anyt This is my second Volvo and overall the easiest and quickest auto transaction I've ever had. Had the exact SUV I wanted and was not hassled into anything I didn't want. Thomas and Mark were a pleasure to deal with and answered all of our questions. More

5th Volvo purchased from Volvo Cars Winston Salem I recently purchased my fifth Volvo from Volvo Cars Winston Salem for several reasons. For one, excellent customer service from the moment I walked i I recently purchased my fifth Volvo from Volvo Cars Winston Salem for several reasons. For one, excellent customer service from the moment I walked in the door, meeting with Tim Gallione and Scott Roten to driving away with the exact vehicle I ordered! The impeccable service department takes care of all concerns without hesitation! This is the ONLY Volvo dealership I would ever consider purchasing a vehicle - pre-owned or brand new and I've purchased each. More

Great All Around In three easy and pleasant trips to the sales department I found exactly what I was looking for, became ultra-confident of the confirmed quality and r In three easy and pleasant trips to the sales department I found exactly what I was looking for, became ultra-confident of the confirmed quality and reliability of the 5-year old XC60 Premier model I was buying, and have since taken it twice to my mtn home 100 miles west where the transfer case worked exactly as engineered in three inches of snow and on the open highway where the technology and the I6 performed like a charm. We are very much looking forward to doing business with Thomas Wells again when my wife replaces her V-70 with an S model. Given all the R&R work the dealership did after taking this original Volvo of the Triad car on trade a second time, I look forward to many months of near-perfect performance and thereafter to having this dealer's service techs keep the technology running flawlessly. More

Excellent customer focused service The purchase of our new Volvo from ordering to delivery was a flawless example of complete customer focused service. The leverage of technology added The purchase of our new Volvo from ordering to delivery was a flawless example of complete customer focused service. The leverage of technology added to our customer .xperience and the sales staffs personal experience with the Volvo product lines allowed them the answer every one of our questions with personal experience. It was refreshing to k ow that they not only sold the product but used it as well More

Poor customer service and even worse auto service. I purchased a Volvo XC70 with high miles from this dealership. I was given a stack of inspection paperwork showing all systems checked out and a list I purchased a Volvo XC70 with high miles from this dealership. I was given a stack of inspection paperwork showing all systems checked out and a list of repairs they performed on the vehicle. The service included an oil change, new tires and the front end aligned. The tires were the cheapest available for the vehicle, which I don't believe belong on a quality vehicle from a quality dealer. I had the tires replaced after 2000 miles and the tech found the tie rod end lock bolts were backed off by over 1/8th of an inch, and not tightened as required. I had to have the alignment re done costing over $80.00, not to mention the safety issue. 10/17- The dealership did get back to me, they refunded me the cost of the alignment, and the General Manager gave me his contact info if I had any other issues. More

Third purchase! Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their Just made our third purchase from Volvo Winston-Salem! The absolute best dealership that we have ever used! Thomas Wells is a great salesman and their customer service cannot be beat. More