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McGrath Volvo Cars of Fort Myers - Service Center
Fort Myers, FL
30 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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30 Reviews of McGrath Volvo Cars of Fort Myers - Service Center
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April 09, 2024
I like to take advantage of the specials, this time on multi point inspections & oil change, to have any service work done on my much loved 2014 Volvo XC60. They always make sure I have a loaner car to multi point inspections & oil change, to have any service work done on my much loved 2014 Volvo XC60. They always make sure I have a loaner car to use when leaving my vehicle, which I really appreciate. I find the gentleman that book with professional and a really nice man. I've been a Volvo owner now for over 25 years. Love the brand. Always feel safe. Great to drive. More
by lakelass
Employees Worked With
Helpful November 25, 2023
Jackie In Service is One of the Best. She goes over and beyond for the Clients!! She goes over and beyond for the Clients!! More
by cil16
Employees Worked With
November 04, 2023
We thought the car was leaking oil and called Volvo. They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offere They wanted me to come in immediately and offered to tow my car. They took the car as soon as it got there. We were treated very well and were offered water. The service dept talked with us afterwards about what they found. More
by Elaine
Employees Worked With
October 24, 2023
now NEW I brought my 2023 XC90 Recharge in for 10,000 mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed mile service and foldaway tow bar. service advisor Jace was my contact person when I came to pick up vehicle bumper was hacked and visible destroyed along with dent in rear driver side fender. Jace advisor tried to say bumper needs to be cut which was incorrect. Service manager Andrew contacted me to confirm they would replace bumper and fix dent. That occurred 2 weeks later only to pick up vehicle again bumper repaired walked out to car with Jace service advisor. Viewed car asked if tow bar now works pushed button only to see it didn't deploy properly because bumper wasn't cut out properly. Jace stated he didn't check. Imagine you bring in initially for fold away tow bar bumper is damaged and when it's corrected they never checked to see if worked properly before given to owner. I told Jace I would cut out bumper myself that I could not believe this. Andrew service manager was left messages never returned my calls pictures were sent to Jace my experience at McGrath Volvo simply Sucked !!! Right to left pictures represent cut out by tech which ruined bumper other two are my photos of me modifying bumper at my home which McGrath was paid to do not to mention me being inconvenienced. Call me because your service department doesn't answer their phones More
by Joewilk45
Employees Worked With
Jace / Andrew
September 16, 2023
I had a very nice experience with Luke. Came in to get some body work on my car and drove out with a 2024 S60. Very personable, knowledgeable and a charming personality. The employee Came in to get some body work on my car and drove out with a 2024 S60. Very personable, knowledgeable and a charming personality. The employee he was training had a good mentor. - Phil Golden More
by pbg99
August 23, 2023
I took my car in for an ac repair and the problem started up again and they made it right. The lady at the service desk was respectful. I’m happy with the outcome up again and they made it right. The lady at the service desk was respectful. I’m happy with the outcome More
by nclaprood
May 04, 2023
Luke is an excellent and knowledgeable salesman who truly cares about his customers. I’d recommend him to anyone looking for a car in the Fort Myers area! cares about his customers. I’d recommend him to anyone looking for a car in the Fort Myers area! More
by kaitlincreedon
Employees Worked With
February 25, 2023
My wife and I have purchase 2-Volvo's, in the past 3-years, from McGrath (and are contemplating a 3rd, at present). Jacquie Pfeiffer and Jorge Castro are amongst the primary factors contributing to ou 3-years, from McGrath (and are contemplating a 3rd, at present). Jacquie Pfeiffer and Jorge Castro are amongst the primary factors contributing to our repeat patronage. McGrath is a good dealership with an exceptional service department. More
by Tommaso
November 28, 2022
I stopped in the dealership this morning with two issues for the Service Dept. I was greeted by Jorge who took care of both of my requests quickly and efficiently. He’s definitely an asset for McGrath Volvo for the Service Dept. I was greeted by Jorge who took care of both of my requests quickly and efficiently. He’s definitely an asset for McGrath Volvo. More
by jthompson130
Employees Worked With
Jorge Castro
