Volvo Cars of Queens

Overall I am satisfied with everything The sale person Overall I am satisfied with everything The sale person is very nice BUT one of the fog light is out Maybe it had been not working when I picked u Overall I am satisfied with everything The sale person is very nice BUT one of the fog light is out Maybe it had been not working when I picked up the car . More

Mustafa and all the other staff members were so friendly and helpful when I had to bring my vehicle in for a repair and needed a loaner vehicle. They made the entire process seamless. Thanks so much! and helpful when I had to bring my vehicle in for a repair and needed a loaner vehicle. They made the entire process seamless. Thanks so much! More

I thought that my overall experience was excellent. Everyone was very attentive. Everyone was knowledgeable and accommodating. Most information I’ve received at any dealership. Everyone was very attentive. Everyone was knowledgeable and accommodating. Most information I’ve received at any dealership. More

It was a nice place and most of the staff was very professional and kind by my "advisor" John was not. He gave me an inaccurate estimate of how long it would take to complete the service, which made m professional and kind by my "advisor" John was not. He gave me an inaccurate estimate of how long it would take to complete the service, which made me late for work. He then got frustrated and snapped at me when I asked him to expedite the process. In addition to the service taking longer than expected, once the service was done, the advisor did not prioritize getting my paperwork done. My car was sitting in the lot for an additional 25 minutes before he got around to it. During this time, he helped many other customers who came after me and who were not in a rush. He also went to a food truck and got coffee and a bagel. It was at this point, that I politely asked if he could process my paperwork. He raised his voice at me very unprofessionally. I'll reiterate that the receptionists, cashier and everyone else was very polite. More

professional service and friendly group, bought here after shopping other volvo dealerships, highly recomand this place, very well educated professional staffs here, easy process and was able to pick up after shopping other volvo dealerships, highly recomand this place, very well educated professional staffs here, easy process and was able to pick up within couple of hours More

i m happy i chose volvo cars of queens cause i was treated respectfully and honestly. i got exactly what i wanted and what i have promised by the sales person which he was extremely professional and h treated respectfully and honestly. i got exactly what i wanted and what i have promised by the sales person which he was extremely professional and helpfull. thank you very much jerry chen and Robert. More

Terrible Service. Car still under warranty for another year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the re year. Had the same issue 2 months ago and they fixed it and wasn't charged as it is under warranty. However, came in this time, they performed the repair, THEN came to me with a bill (without asking me if I accept) and then told me sorry if you don't want it we'll just unrepair it. Will never come here again, and will never get another Volvo again after this kind of service. Have a $57,000 car, and expect better service than this. More

It took forever to fix my car. I always have to call and ask about the status. It's very difficult to find the services advisor. In the end, the repair costs is very expensive and double the estimated amo ask about the status. It's very difficult to find the services advisor. In the end, the repair costs is very expensive and double the estimated amount! It wastes my time and money in this place!! More

The team at Volvo Car of Queens makes the car buying experience a pleasant one. Special thanks to Branden Shulman for his recommendations!! Great Experience! experience a pleasant one. Special thanks to Branden Shulman for his recommendations!! Great Experience! More