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Volvo Cars of Queens

Bayside, NY

4.7
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 762 reviews

November 05, 2020

This place was great. The staff was friendly and honest! I highly recommend it to anyone looking for a good experience. It also doesn’t hurt that the cars area great also! More

by SCOTTFRISTACHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Nov 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future.

November 04, 2020

Jewel and all the team members were awesome . The service and experience was hassle free. There was none of the usual sales tactics, pricing was direct. More

by AFEENAALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future.

November 04, 2020

Our salesman, Peter, was attentive and worked hard to find us the exact vehicle we wanted. The lease price was competitive and the entire experience was seamless and professional. A truly pleasant expe More

by CTORTORA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

November 03, 2020

The dealership is wonderful! Everyone is extremely professional, knowledgeable, caring & friendly! I highly recommend Volvo Cars of Queens. They are a pleasure to work with. More

by CLICHT310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pena, Robert Meyer, & Branden
Nov 03, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendaiton and look forward to working with you again in the future.

November 03, 2020

Excelente service, everybody was very helpful. I’m very satisfied with Volvo, I will continue doing business with Volvo and I will recommend to friends an family More

by OLIVERMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very helpful
Nov 05, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

November 02, 2020

Service is terrible. Treated poorly. Wasted my time. Have to go back again to get new key programmed. Will not be using this dealer again More

by PROFLIPNER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Callahan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

November 01, 2020

highly recomand this place, purchased here after shopping around other dealerships including volvo lexus, audi, very professional, friendly group here, was able to make pick up in couple of hours More

by GNOL681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : branden shulman, jerry chen
Nov 02, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words and the 5-star rating! We appreciate the recommendation and we look forward to working with you again in the future!

October 30, 2020

What Others SayEveryone was very nice great customer What Others Say Everyone was very nice great customer service One of best place in newyork, i had a two recall They fix it for me thank you Ashley! More

by MIKEW8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zachary gehm
Nov 02, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words and the 5-star rating! We appreciate the recommendation and look forward to working with you again in the future!

October 29, 2020

First available appointment set 3 weeks prior for Oil/filter change and state inspection. I'm a senior so did not want to wait indoors and it was raining. I questioned the service advisor (nice guy) More

by BMARCUS883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John service advisor
Nov 06, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

October 28, 2020

I went to 2 other local Volvo dealers. This dealer gave me the best rate, ease of process, and highest levels of professionalism and customer service. They made me feel like a loyal Volvo customer. The ot More

by Akl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita grancaric
Oct 28, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words, and we look forward to seeing you again!

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