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Volvo Cars of Queens

Bayside, NY

4.7
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 762 reviews

October 28, 2020

Everyone was very nice great customer service One of best place in newyork, i had a two recall They fix it for me thank you Ashley! More

by NEWYORKAFZALUR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words, and we look forward to seeing you again!

October 27, 2020

Our salesperson was very helpful and answered all our questions as first time buyers. He would always respond in a timely manner and made the experience very simple for us More

by PMBENITEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Fearon
Oct 27, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words, and we look forward to seeing you again!

October 27, 2020

Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great service, no pressure. A pleasant experience.Great More

by JVBONOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Meyer, Jason Pena
Oct 27, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words, and we look forward to seeing you again!

October 27, 2020

Fantastic team. We reached out multiple times to check-in on the status of our ordered vehicle (no pro-active comms from their end), but otherwise, not a single negative thing to say about this dealership. B More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden
Oct 27, 2020 -

Volvo Cars of Queens responded

Vanessa - Thank you for the kind words, and we look forward to seeing you again!

October 22, 2020

Overall service was ok however I was not notified that my vehicle would be kept overnight until I followed up late in the day. I was not able to make alternate plans. Additionally, although most of the serv More

by DRAGON2HERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John?
Oct 23, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

October 20, 2020

0 interest rate and price was reason for purchase. I am not a Volvo fun but my husband like it and we needed a bigger car with more trunk and back seat space. But in terms of exterior and dash port design More

by ANDREAANDINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Ann and Brandon
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

October 20, 2020

Second time doing service work since getting this car and this time it exceeded every expectation. Fast, friendly without any feeling of being upsold or BS'd. Very professional experience that lives up to t More

by JUANBENITO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your kind words. We appreciate it and look forward to working with you again in the future.

October 20, 2020

I booked my appointment 2 months earlier because of the Covid 19 situation and I wanted to be admitted 1st for service. Everything went well and right on time. My vehicle was serviced for the annual DMV Sa More

by P User
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. John M. Kunar
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for taking the time to rate and review our dealership! We appreciate it and look forward to working with you again in the future.

October 20, 2020

Excellent pricing, deal went through smoothly, show room is big enough and staffs are friendly. I choose this dealership because they are very transparent and offered me a price that I liked. More

by MYUNGCHAELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dishen Li
Oct 22, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review. We hope to see you again soon.

October 18, 2020

Great service, Branden, the sales person, was great, very professional, he really made this deal happened. I highly recommend Brandon and the Volvo Cars of Queens, great place. More

by WPEREZ1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Shulman
Oct 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review. We appreciate the recommendation and look forward to working with you again in the future!

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