Volvo Cars of Queens

A sale representative Mr. Branden Shulman is an excellent sale representative. He is very knowledgeable. He is very professional. He is very helpful. He very much understand every aspects of his job. He is r sale representative. He is very knowledgeable. He is very professional. He is very helpful. He very much understand every aspects of his job. He is reliable and we recommend of his salesman ship. More

Jerry served me well. It was his advice that prompt me for the purchase. His advice let me understand my need I like my new XC90. for the purchase. His advice let me understand my need I like my new XC90. More

I was scheduled for 7AM. The place opened at 730, took my car at 7:45. Then waited 3.5 hours. Same as last time, seems long for a simple service. car at 7:45. Then waited 3.5 hours. Same as last time, seems long for a simple service. More

Best car buying experience to date. Simple, straight forward, knowledgeable and pleasant. More than I can say for just about every other dealer I’ve met. Recommend! forward, knowledgeable and pleasant. More than I can say for just about every other dealer I’ve met. Recommend! More

Outstanding service! I left my car at this Service center on a Friday, and then over the weekend I had an emergency that required me to fly to California (my home state) on Monday. As the Service Center is c on a Friday, and then over the weekend I had an emergency that required me to fly to California (my home state) on Monday. As the Service Center is closed on the weekends (only during COVID? I can't remember if this used to be the case), I was unable to pick up my car when it was ready on Monday afternoon. The Service Center didn't miss a beat when I asked if I could keep it there until my return--the FOLLOWING Monday. They said of course, no problem. Everyone who works here is so kind! 10/10. More

The dealer put everything in front of me so I could figure out what the right price was for the car that I was looking for, Best car dealership！ figure out what the right price was for the car that I was looking for, Best car dealership！ More

From the time I inquired at the mechanic shop, until I took my car in for repair (it's an older car). Great experience! Great service! Great price! took my car in for repair (it's an older car). Great experience! Great service! Great price! More

Lease was expiring, contacted them to get a new Volvo. Entire process was straightforward, friendly and professional, done almost entirely by email at my request. Got what I think was a reasonable deal, a Entire process was straightforward, friendly and professional, done almost entirely by email at my request. Got what I think was a reasonable deal, and entire transaction was completed in about 48 hours. Very happy with my new car, and their service. More

Zachary from the service department was very helpful. Although the service department could not find the issue, Zachary was great in explaining why it might have happened Although the service department could not find the issue, Zachary was great in explaining why it might have happened More

Service Dept / Manager refused to honor a tire warranty from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective w from the tire manufacturer. Car was 7 days old and had a defective tire. Warranty states: new car dealer is responsible for replacing a defective warrantied tire on behalf of the tire manufacturer. They refused to replace tire because I did not purchase an additional dealer upcharge warranty through the dealership. Absolute horrific customer service...especially on a one week old car. More