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Volvo Cars of Queens

Bayside, NY

4.7
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 762 reviews

October 02, 2020

Friendly professional and efficient staff: hema,john, zac and mechanic.. waiting area large enough to social distance and clean. Projected areas explained clearly. Answered questions completely and available More

by SCBMCVERNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Hema, Zach,
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

October 02, 2020

Facility opened on time and personnel was timely and professional throughout the entire appointment. I was notified immediately when my car was ready. Quick delivery upon returning to pickup my car. More

by HUGOELASCANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

October 01, 2020

Good service, on time,quality works,so friendly to customers, and the guy take me to my home than when the car done take me back to get my car .very nice. More

by KING_RANDY94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Volvo Cars of Queens responded

Thank you so much for your wonderful review. We hope to see you again soon.

October 01, 2020

Issue with car sunroof was corrected and no issue after a couple of weeks since repaired. The process could have been better. I dropped off in the morning and didn’t get a call even after I contacted the rep More

by JULIANLOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hemma
Oct 07, 2020 -

Volvo Cars of Queens responded

Julian - thank you for taking the time to rate and review our dealership. We appreciate the feedback and look forward to working with you again in the future.

October 01, 2020

First of all during our entrance we were attended to right away. The salesman very professional describing all the features of the vehicle we selected. His knowledge of Volvo’s was superior,and very hel More

by PRESTON_MCKOY
Recommend Dealer
Yes
Employees Worked With
Peter Fearon/ Brandon
Oct 07, 2020 -

Volvo Cars of Queens responded

Preston - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

September 29, 2020

Volvo of Queens service center is outstanding. My car was perfectly serviced in a highly competent, professional, and cordial manner. The terrific staff, especially Zachary, was very cordial, communicative, More

by DDOLAN189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
Sep 30, 2020 -

Volvo Cars of Queens responded

Thank you for your wonderful review and a 5-star rating. We appreciate it and hope to see you soon.

September 29, 2020

Staff were very helpful . Didn’t wait too long to have my car serviced. Car was so clean when I got it back, like it was detailed . More

by ELLENCHIEN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Volvo Cars of Queens responded

Ellen - thank you for your kind words. We appreciate it and look forward to working with you again in the future.

September 29, 2020

Very nice experience with entire staff. Would definitely recommend! Salesman Jimmy C very helpful and pleasant to work with. Throughly went through car upon delivery. More

by ATLANTICMEDSYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Chen
Sep 30, 2020 -

Volvo Cars of Queens responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

September 28, 2020

Very easy process buying a car from this dealership as an out-of-state customer. Peter was very helpful. Felt like I was treated fairly. More

by JOEVALANE
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
Oct 23, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

Oct 23, 2020 -

Volvo Cars of Queens responded

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September 28, 2020

Very perfunctory attitude, but the issue has not been solved. Didn’t like my service manager Leave a voice message to the supervisor, but no response Ladies at front desk are friendly What I More

by Volvo S****
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Volvo Cars of Queens responded

We apologize that your experience at Volvo Cars of Queens was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (866) 414-8542

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