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Volvo Cars of Queens
Bayside, NY
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 762 reviews
August 30, 2020
A part was needed for sunroof problem was ordered but had to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so t to make new appointment from scratch once part arrived and wait 4 more weeks. They should have a process to prioritize service on the same issue so the experience does not go into 2 months from original appointment. I requested a call back and didn't get one. More
by JULIANLOO
Verified CustomerEmployees Worked With
August 28, 2020
Dishen Li was amazing. His manager and Rob at finance were too! Great deal on a 2021 Volvo XC90. 10 year wedding anniversary gift! Winning! were too! Great deal on a 2021 Volvo XC90. 10 year wedding anniversary gift! Winning! More
by lciriaco0816
August 24, 2020
I went in for 1yr service with a look at a problematic tire. I was reminded that my inspection was due and will be done as well. From the valet to customer service and service staff were excellent. Thank tire. I was reminded that my inspection was due and will be done as well. From the valet to customer service and service staff were excellent. Thank you More
by CINDYR34
Employees Worked With
customer service Hema Pooran
August 24, 2020
They were very helpful! Dishen was great to work with and very communicative. We highly recommend this Volvo dealership highly when you are looking for a car! very communicative. We highly recommend this Volvo dealership highly when you are looking for a car! More
by JESSICASHERMAN55
Employees Worked With
Dishen Lee
August 21, 2020
Mr Li is really nice and professional. He speaks Chinese. Highly recommended. I’m a new buyer and I have a lot of silly questions. But he answered me ASAP. Highly recommended. I’m a new buyer and I have a lot of silly questions. But he answered me ASAP. More
by HUILIHERO
Employees Worked With
Dashi Li
August 19, 2020
I had a very good experience at Volvo Cars of Queens. I had a very good experience at Volvo Cars of Queens. Jerry, my sales representative was helpful, informative and not pushy! I am very excited abou I had a very good experience at Volvo Cars of Queens. Jerry, my sales representative was helpful, informative and not pushy! I am very excited about my new Volvo. More
by MAGMAL927
Employees Worked With
Jerry Chen
August 19, 2020
I had a great experience with this dealership at the time of purchase and post purchase as well. Salesman Branden Schulman was especially helpful and accommodating. of purchase and post purchase as well. Salesman Branden Schulman was especially helpful and accommodating. More
by Happy Customer!
August 17, 2020
I wish there were more vehicles available in the show room that could help customers to actually look and pick a vehicle instead brochures or pictures on the web. room that could help customers to actually look and pick a vehicle instead brochures or pictures on the web. More
by BETHELCHB
Employees Worked With
Daniel & Peter
August 11, 2020
My experience was good. The only problem I encountered was the confusion as to whether the service was in Bayside or Great Neck. Thank you. was the confusion as to whether the service was in Bayside or Great Neck. Thank you. More
by SWEETZ763
Employees Worked With
Zachery Gehm was very nice.
August 07, 2020
i haven't find anythings wrong yet. since i pick up my car. but one thing that will be better they wash car after service car. but one thing that will be better they wash car after service More
by CHENGJUN1030
Employees Worked With
