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Volvo Cars of Queens
Bayside, NY
762 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 762 reviews
June 29, 2020
No malfunction from maintenance service performed so far. I maybe mistaken, but I understood that the vehicle would also be cleaned ( at least exteriorly) in this Covid 19 times. I maybe mistaken, but I understood that the vehicle would also be cleaned ( at least exteriorly) in this Covid 19 times. More
by FLORESDDS
Verified CustomerEmployees Worked With
June 28, 2020
Buy from Branden! Getting a new car is normally a process. Getting a new car during a global pandemic, mayhem. But Branden (who I still haven't met in person) was the r Getting a new car is normally a process. Getting a new car during a global pandemic, mayhem. But Branden (who I still haven't met in person) was the reason I chose Volvo Cars of Queens. I spoke w/ a few different dealerships, but he was just clearly so much more knowledgable, passionate, and worked w/ me to make it happen. I'll be sending any friends to Branden whenever they're ready to get a new Volvo. Go see him FOR sure. More
by RGEARING16
Employees Worked With
Branden Shulman
June 27, 2020
Recall Even with the covid-19 situation, my visit from start to finish could not had be handled in a more professional and efficient manner. I’m sorry I can Even with the covid-19 situation, my visit from start to finish could not had be handled in a more professional and efficient manner. I’m sorry I can’t remember her name, but the service advisor provided excellent information. Again, thanks to all the staff. More
by AFCESTERO
Employees Worked With
Female service advisor. Can not remember name.
June 27, 2020
Highly responsive and accessible Brenden is very knowledgeable and responsive. We were there numerous times to go over the navigator and test drive. Would not hesitate to recommend Brenden is very knowledgeable and responsive. We were there numerous times to go over the navigator and test drive. Would not hesitate to recommend him and the dealership. More
by ANDY79
Employees Worked With
Brenden Shulman
June 20, 2020
Nice job I had a very pleasant experience here for car maintenance. I believe that with those wonderful persons' work, the dealership will expand its business I had a very pleasant experience here for car maintenance. I believe that with those wonderful persons' work, the dealership will expand its business and relocate to a place with a larger setting. More
by CHENSONG07
Employees Worked With
Zachary Gehm
June 18, 2020
it has good services but have to wait for long time. it has good services but have to wait for long time. for appointment and shuttle , if you pay , the price is not low. i give four stars it has good services but have to wait for long time. for appointment and shuttle , if you pay , the price is not low. i give four stars More
by ATCMSDC
June 18, 2020
I went for 1st time to Queeens Volvo for service. I only had state inspection but it went smoothly and it was done in a timely fashion. Hopefully this bodes well for the future. had state inspection but it went smoothly and it was done in a timely fashion. Hopefully this bodes well for the future. More
by MARTY6812
Employees Worked With
I'm sorry I don't know the name of the courteous woman I dealt with.
June 17, 2020
Great service Ron was super helpful, we had a very pleasant experience throughout the whole process. He helped us find the right car and delivered quickly. Would de Ron was super helpful, we had a very pleasant experience throughout the whole process. He helped us find the right car and delivered quickly. Would definitely go back again More
by Tamas
Employees Worked With
Ron Herring
June 11, 2020
failed to clear diagnostic I had an annual oil change and recalls addressed. When I picked up the car the "Blind Spot sensor" status was still lit. I mentioned this and the te I had an annual oil change and recalls addressed. When I picked up the car the "Blind Spot sensor" status was still lit. I mentioned this and the technician took another look. After I drove away the message still appears. There was not response to my text on this matter. More
by LAWRENCE.KATZ
Employees Worked With
I don't know the names of the employees. Not very friendly in the reception area.
June 10, 2020
Great customer service Worked with Branden Shulman who was able to hit my price and was extremely helpful during COVID. Really care about the people here which is different Worked with Branden Shulman who was able to hit my price and was extremely helpful during COVID. Really care about the people here which is different than other dealerships! More
by MICHAELMURPHY416
Employees Worked With
Branden Shulman
