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Volvo Cars of Queens

Bayside, NY

4.7
761 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 761 reviews

May 26, 2020

VOLVO Queens is GREAT! I think this dealership is excellent. The staff members are all professional & knowledgeable. This was my 2nd lease here in a row, great place! My V More

by Lady Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDEN SHULMAN
May 27, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

May 22, 2020

New car lease I absolutely love my new car. I leased the XC40 R. My salesman, Peter, was very helpful and knowledgeable. In these difficult times I wasn’t even s More

by MILMOOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
May 26, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate the recommendation and look forward to working with you again in the future.

May 22, 2020

Staff are not friendly. I brought my 2019 XC-90 in for regular maintenance and a State Inspection. The car was not washed and cleaned when I picked it up. Other Volvo service More

by LEONGLOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one introduced themselves.
May 26, 2020 -

Volvo Cars of Queens responded

The policy at Volvo Cars of Queens is to thoroughly clean and sanitize every vehicle that is serviced at our dealership before it is returned to the customer. We apologize if this important step was not performed adequately with your XC90. Please call the service manager at your earliest convenience and we can have that done for you at your convenience (347-454-7578). Thank you.

May 22, 2020

Outstanding customer service Excellent customer service. Quick, efficient, accurate, professional, attention to detail and all under the most difficult of circumstances. It's ev More

by WOTTIGNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gehm
May 26, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

May 19, 2020

Recall and service Excellent service. My car was recalled for an issue and I was due for a service. They did both in a timely and professional manner. I had an appoin More

by MILMOOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Fearon
May 19, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future!

May 15, 2020

Hello. This year was the first scheduled maintenance service for my Volvo XC90 . In the difficult times of this year people at the service facility are very polite and understanding. I was nice surprise More

by WILKTEDDY
Recommend Dealer
Yes
Employees Worked With
Hema Pooran
May 15, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words and the 5-star rating! We hope to see you again soon!

May 13, 2020

Customer Service on point Daniel and Brandon were terrific, especially during the difficult time of a pandemic. The transaction was smooth as can be and very happy with my XC40 More

by XXC40
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Schulman
May 13, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words! We appreciate it and hope you enjoy your XC40.

May 08, 2020

replace tire Due to the pandemic, I was hesitant to drive 20 minutes from home for a repair. However, local car services, as you know, are closed. I asked lots of More

by ConstanceChwalek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade, Hema, and a young service fellow whose name I missed asking.
May 11, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review! We appreciate it and look forward to working with you again in the future!

May 06, 2020

Great Friendly Service Every aspect of my visit at Volvo Cars of Queens was handled very well. I was informed and kept up to date as the work progressed at the service cente More

by P User
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The receptionist lady (do not know her name) and Advisor Zachary J Gehn
May 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words and the 5-star rating! We appreciate it!

May 05, 2020

It was a memorable experience! It was a pleasure having Brendan Shulman share his love and knowledge of Volvo. We are very happy with our new XC90. More

by JMTOOLAN
Recommend Dealer
Yes
Employees Worked With
Brendan Schulman
May 05, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words and the 5-star rating. We appreciate it and hope you enjoy your new XC90.

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