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Volvo Cars of Queens

Bayside, NY

4.7
760 Reviews
Volvo Cars of Queens is part of the well known Helms Bros, Inc. The group has been serving the community of Bayside since 1934! They have taken the status and care that they provide to make sure that the customers here at Volvo Cars of Queens have that same family feel!
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209-18 Northern Blvd

Bayside, NY

11361

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Showing 760 reviews

March 03, 2020

Service Very professional and courteous. I appreciate the rapid turnaround time. My 10 year old Volvo is running perfectly. Couldn’t have a better experien More

by EROSMANMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 03, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

March 03, 2020

Pleasure to deal with Ms Hema, she greeted me and took quick interest into my issues with my car, assisted me asap and gave me answers to all my questions More

by WACEK3
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hema Pooran
Mar 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

March 03, 2020

that is my second time visited volvo service, I like this place. There are lot people come here, every one is very nice,and enjoy this place. More

by LANCE9518
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Volvo Cars of Queens responded

Thank you so much for the wonderful review! We look forward to working with you again in the future!

February 25, 2020

Everyone and everything was wonderful!I was helped every Everyone and everything was wonderful! I was helped every step of the way. Dishen was so helpful, with quick replies on emails. The manager was also More

by Cbk97
Recommend Dealer
Yes
Employees Worked With
Dishen Li, also manager
Feb 27, 2020 -

Volvo Cars of Queens responded

Thank you for the 5-star rating. We appreciate it and look forward to working with you again in the future!

February 25, 2020

the dealership was great I have no complaints. The the dealership was great I have no complaints. The salesman was informative. I did not feel pressured at any time and was glad that I chose that deal More

by EDISALVO77
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Shulman
Feb 27, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words and the 5-star rating! We hope to see you again soon!

February 24, 2020

S60 upgrade Car is great. We are returning customers. we trust this dealership!, Dishen Li was respectful, knowledgeable, and worked diligently to get us the b More

by GBENARDOS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dishen Li. and Danny
Feb 25, 2020 -

Volvo Cars of Queens responded

Thank you for the kind words. We appreciate it an look forward to seeing you again soon.

February 19, 2020

Worst service center! No loaners cars available every time. Poor customer service. Not a luxury brand and not 5 star worthy! Leased Volvo XC90 for 2.5 years now, and such a terrible experience. First da More

by Miracletenshi
Recommend Dealer
No
Employees Worked With
Hema, Samantha
Feb 26, 2020 -

Volvo Cars of Queens responded

I'm sorry to hear that you are unhappy with the way you were treated in our service department. Courtesy loaner vehicles are scheduled with appointments to ensure that a car is available to those who made an appointment. In addition, there are typically 2 or 3 vehicles available for emergencies or those who visit without appointments. The frequency with which brakes and rotors are replaced is dependent on mileage driven, the type of driving (city versus highway), and personal braking behavior. Volvo brake pads and rotors are amongst the best in the industry, and we have not seen that they wear any faster than those of other manufacturers. It is unfortunate that twice in the last 2.5 years your vehicle has needed repairs that were covered under warranty at no cost to you. Best of luck with your next vehicle . Sean Callahan, General Manager, 718 631-8181

February 19, 2020

I loved the video of the underbelly of the car. Very informative & something most drivers have never seen one thought about but where the action is! More

by MELROSEGEO
Recommend Dealer
Yes
Employees Worked With
Sean Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hemalini Pooran - very charming & capable, as were drivers Jose.& Danny
Feb 24, 2020 -

Volvo Cars of Queens responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

February 18, 2020

This dealership was very professional. The sales associate and I discussed several lease and purchase options for my next vehicle, including the Pull Ahead Program. I ultimately selected the XC40 T5 More

by ELLENSDUBOW
Recommend Dealer
Yes
Employees Worked With
Wei Lin
Feb 19, 2020 -

Volvo Cars of Queens responded

Ellen - thank you for the wonderful review and the 5-star rating! We hope you enjoy your new XC40 T5 Momentum!

February 17, 2020

Zachary was great. They were timely and explained everything that was going on with the car. Tried to clean wiper blades first before suggesting new ones More

by JUSTIN.HEALY
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 19, 2020 -

Volvo Cars of Queens responded

Justin - thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

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