Volvo Cars of Queens

Great Experience at Volvo We all know what a nightmare dealing with auto dealerships and their sales staff can be. This was certainly not the case at Volvo Cars of Queens and We all know what a nightmare dealing with auto dealerships and their sales staff can be. This was certainly not the case at Volvo Cars of Queens and our salesperson Branden. Almost all of our negotiating was easily done online. Branden was quick to respond to our inquiries and provide any information for which we asked. We were invited to test drive the car with absolutely no pressure when the cars they had did not match the one we were looking for. Branden researched all vehicles in the tristate area, until he found what we wanted. The car was delivered to us in pristine condition after having made a financial arrangement satisfactory to both me and my wife. There is a Volvo dealer within 5 miles of my home who was not even willing to negotiate, or take my current vehicle off lease early. Queens Volvo was most accommodating. I can honestly say it was a pleasure dealing with them and I wouldn't hesitate for a moment to recommend their dealership and Branden! More

Professional and Personable Our first time leasing experience at Bayside Volvo was an exceptional experience. Branden Shulman & John Vass patiently walked us through the paperwor Our first time leasing experience at Bayside Volvo was an exceptional experience. Branden Shulman & John Vass patiently walked us through the paperwork ad well as the workings of our new XC40. Highly recommend this group! More

It didn't take so long to purchase our new car My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the b My friend and I walked in the Volvo store quite late last Thursday (because we were considering to buy Mercedes-benz GLC300 however couldn't get the best price upfront; HATE HAGGLING🤦???). We got the Volvo 2018 xc60 T6 from Mr. Patrick Chang who can speak Mandarin and very patient. Both of us do not have a lot of experiences in buying a car but we've researched SUV for a week. It was a pleasant shopping experience Mr. Ron Herring gave us a HUGE discount after twice negotiations (more than 10%). Highly recommended this dealership. More

no problems Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. Everything went well. don't know what else to say. I'm not a writer, this is all I want to say, good by for now. More

Very friendly customer service with a smile You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next You can not go wrong with big smile in the morning and prompt service. The waiting room was very clean and Definitely I'm gonna choose here for next service also More

Excellent service Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was Friendly staffs and excellent service. Came in for routine service. Service representative Tammi was excellent. Did not get a loaner vehicle but was offered convenient shuttle service. Would definite go for service there again. More

Great customer service I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 I greatly appreciated the reminders (email and texts) about my appointment. Tami Fiorello was exceptional in assisting and explaining what my 10,000 mile service would include. More

Disappointed I had my car in for a regular service on August 14th. I sat and waited about 2-3 hours. Last week a red light appeared saying,"Engine coolant low,stop I had my car in for a regular service on August 14th. I sat and waited about 2-3 hours. Last week a red light appeared saying,"Engine coolant low,stop safely" followed by a red triangle. I brought the car in and again waited about 2 hours. I was told normal level is about 2 inches and there was only less than 1/4 inch! The car was worked on only 3 weeks prior.....why wasn't this taken care of???? Volvo has a good reputation. My time is valuable and I want a safe car! More

Xc40 lease Originally I subscribed to care by Volvo and the long wait compounded by the lack of state approval lead me speak with the dealer about converting to Originally I subscribed to care by Volvo and the long wait compounded by the lack of state approval lead me speak with the dealer about converting to traditional lease. The dealer was very helpful and contacted the regional manager as well as the Volvo concierge to make the deal happen. More

better Than manhattan Took too much time to get my car serviced (I was the first to drop off at 7am for the first appointment of the day at 7:30 - didn’t get car until 1100 Took too much time to get my car serviced (I was the first to drop off at 7am for the first appointment of the day at 7:30 - didn’t get car until 1100) but good service and great people More