EXTREME LACK OF INTEGRITY. GO ELSEWHERE. I purchased a vehicle from this dealership in September of 2017. As we were negotiating the terms of the sale, they "sweetened the deal" by saying we would receive a year of free oil changes. Their exact words were "We will give you a year of free oil changes." Not only did the salesperson, Derick say that, but the manager (Mark) who was closing the sale repeated "You will get a year of free oil changes." We bought the car. Oil change one, no problem. Oil change two, we were told we would not get any further oil changes. A year of free oil changes was only two oil changes. My husband spoke with the salesperson and manager and they told him the best they could do was four oil changes, as that is what someone normally sees in a year. We agreed to that, because although it was not what we had been told, we thought that was fair. We made the appointment for oil change three. The day before the appointment, the dealership called and said they had cancelled the appointment because we did not have any more free oil changes. My husband told Laura (who called from the service department) that he had been promised four oil changes by the salesman and the manager. She said, "Do you have that in writing?" Foolishly, we had just taken their word for it. My husband had to call the salesman again. After a long conversation, he was told he could get a third oil change, but that "was it." They had changed their minds about what was offered. Then my husband was informed that his appointment was still cancelled and he would need to make another appointment. My husband called Laura and she said she would check to see if they could provide service on the scheduled day. Laura said she would call him back. She never called him back. He finally called her and she said he could come in at the original appointment. They claim on their website to have service as a top priority. This is an example of the worst service we have experienced at a car dealership in our entire lives. The lack of integrity is a larger issue. My advice to anyone planning to purchase a car is to go elsewhere. If they have a car that you can only find there and you cannot manage to get to another dealershp, get EVERYTHING they say in writing and signed. Then, be prepared for a big hassle. Personally, I will never do business with them again and will warn others to avoid them as an act of good citizenship. There are plenty of good folks selling cars, it is dealers like this that give the car sales profession a bad name. A car purchase is a major decision. Do not be foolish and do business with this dealer. Honesty and integrity are essential with a major purchase that needs long term care. If they will lie about the terms of the agreement, can you really trust them under the hood of your car, or telling you what may need to be repaired or replaced?