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Voss Hyundai
Dayton, OH
381 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
Voss Hyundai in Centerville Ohio treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 381 reviews
November 04, 2008
After a horrible experience at Jeff Wyler Hyundai (see below) I contacted Voss Hyundai via e-mail with the car I wanted, the color I wanted, and the price I wanted- I was contacted within ten minutes! I t below) I contacted Voss Hyundai via e-mail with the car I wanted, the color I wanted, and the price I wanted- I was contacted within ten minutes! I told them I did not even want to talk unless they could meet my specific demands- they did! I filled out the application after work (took about ten minutes)... I returned the next day to sign all the official paperwork (about 20 minutes) and then I had my new car! Too get there I had to go through this: My husband and I visited the Jeff Wyler Hyundai in Springfield looking for a new commuter car. It took us about three weeks to research and decide on the car we wanted. We decided on a silver 2009 Sonata with "$16,545 plus take an addt'l $1000 off for military and $500 off for Loyalty" listed on the windshield. After sitting down with Kelly, the salesman, we discussed the price and was told $2000 was Hyundai rebates and the rest was dealer incentive. We asked if we could have the same car and package but in a different color- Kelly told us "yes" it would be no problem. The lot had 62 Sonata's to choose from. We started the paperwork process, and I was return the next day at my lunch hour to sign all the paperwork and choose the color car I wanted. When I showed up the next day- I walked on the lot and selected Willow Gray. The salesman and I returned inside and went to Tony's (the Hyundai sales manager) office... here is where things got ugly! Tony told me he did not have a Sonata on the lot for the price: $16,545. We argued about this for a couple of minutes before I told him I would show him. He walked up to two silver Sonata's and said- "Nope." I pointed to the one I looked at and had test driven. He walked over to it and said, "The price must be a mistake, I can't let you have this car for the price listed." I asked to see his boss and he told me his boss was Jeff Wyler and he has not been around in three to four weeks. Then, Tony said I could have the silver Sonata for the price but no other Sonata for the price. When I asked why, he said, "Because we must have taken possession of the car earlier than the others and that is why we are able to offer the price." I told him,"Then it is worth it for me to call other dealers." He threw up his hands and said, "Do what you want," and walked away. I contacted Voss Hyundai by email when I returned to work- listing the car model, features, and price and told them to contact me only if they could sell me the car I wanted for the price I wanted, in the COLOR I wanted. I got a call ten minutes later! I went to Voss Hyundai after work and completed the paperwork! I am now driving my new Sonata- no thanks to Jeff Wyler Hyundai! More
by mklak
Employees Worked With
Ken (Internet Sales)
